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ComNet Technical Solutions, Inc.

3.8ยท 12 reviews
Average ratingAverage
3.8/ 5

Based on 12 reviews

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Mj Wells
Reviews 1

I have been a customer of ComNet Technical Solutions, Inc. for several years and I must say that their services are average. The support team is responsive, but sometimes it takes longer than expected to resolve issues. Overall, I am satisfied with their services.

Navanithan Suppiah
Reviews 1

I have used their services for my business and I am really impressed with the level of professionalism and expertise. The team at ComNet Technical Solutions, Inc. is great and they always go above and beyond to meet our requirements. Highly recommended!

Jeanna Knight
Reviews 1

CTSI has been our IT partner for years. We have always been very satisfied with the prompt response on our trouble calls and any time we call with a question or just need help with how to do anything IT related. The ladies of CTSI are a great group of ladies and I LOVE LOVE LOVE them. They are a wonderful IT partner for our business.

The Review Guide Albany
Reviews 1

At first, I used CTSI for my computers at my business. The past 5 years, it has been doing downhill. Now, unless it's a major problem, I have to figure out the solution myself. It used to be where they were on call 24/7/365, but now, I am considering switching to invision, due to the lack of support and management.

Downsides to CTSI:
1. Lack of communication and lack of management
2. Business support has been lacking the past 2-5 years
3. Seems like the company is looking for more than a profit than supporting their customers.
4. Lack of keeping equipment updated and managing equipment.
5. Every time you call after hours you get a voicemail

Upsides of switching to Invision Technologies
1. 24/7/365 support from anyone at the business if you have any problem
2. Remote support anytime there is a problem
3. Keeps devices and systems updated and running properly. And systems are monitored to make sure there is no problems in the future.
4. Cares about their customers and will go out of their way to help you in any way possible.
5. When calling after hours, you tell the system your phone number and you get a call back in normally less than 5 minutes.

If I was a business, I would stay away from CTSI if all possible. Their lack of communication and support over the years is enough for me to switch and never recommend CTSI to anyone. Invision Technologies seems to be on the better side of business support, and seems to be more professional. I would recommend Invision Technologies to anyone. I highly do not recommend anyone keeping a contract or starting a partnership with CTSI. We are switching to Invision as soon as our contract is over with CTSI.

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About ComNet Technical Solutions, Inc.

Comnet Technical Solutions provides Outsourced IT Services to clients in Albany, Georgia; Alabama, Florida, South Carolina and surrounding areas.

ComNet Technical Solutions, Inc. is a leading provider of outsourced IT services to clients in Albany, Georgia; Alabama, Florida, South Carolina and surrounding areas. The company has been in business for over 20 years and has built a reputation for providing high-quality IT solutions that are tailored to meet the unique needs of each client.

One of the key strengths of ComNet Technical Solutions is its team of highly skilled and experienced IT professionals. The company employs a team of certified engineers who have expertise in a wide range of technologies including networking, security, cloud computing, virtualization and more. This allows the company to provide comprehensive IT services that cover everything from network design and implementation to ongoing maintenance and support.

Another advantage that ComNet Technical Solutions offers its clients is its focus on customer service. The company understands that every client has unique needs and requirements when it comes to their IT infrastructure. That's why they take the time to listen carefully to each client's needs before developing customized solutions that are designed specifically for them.

ComNet Technical Solutions also places a strong emphasis on staying up-to-date with the latest trends and technologies in the industry. This allows them to offer cutting-edge solutions that help their clients stay ahead of their competition. Whether it's implementing new security measures or migrating to cloud-based systems, ComNet Technical Solutions is always looking for ways to help their clients improve their operations.

In addition to its core IT services offerings, ComNet Technical Solutions also provides a range of other services designed to help businesses streamline their operations and improve efficiency. These include managed print services, document management solutions, disaster recovery planning and more.

Overall, if you're looking for an experienced provider of outsourced IT services in Albany Georgia; Alabama Florida South Carolina or surrounding areas then look no further than ComNet Technical Solutions Inc.. With its focus on customer service quality technical expertise cutting-edge technology solutions this company can help your business achieve success by providing reliable efficient cost-effective technology support so you can focus on what matters most - growing your business!