ComNet Technical Solutions, Inc.

ComNet Technical Solutions, Inc. Reviews

Reviews 12
3.8
Reviews12
Filters:
Rating
Language
Sort:
Most recent

ComNet Technical Solutions, Inc. has been our go-t...

ComNet Technical Solutions, Inc. has been our go-to IT service provider for years and we couldn't be happier with their services. Their team is knowledgeable, efficient, and always available when we need them. Highly recommended!

I have been a satisfied customer of their services...

I have been a satisfied customer of their services for a long time. The support team is always helpful and resolves any issues promptly. I would definitely recommend ComNet Technical Solutions, Inc. to anyone in need of reliable IT solutions.

👌 ComNet Technical Solutions, Inc. has been instru...

👌 ComNet Technical Solutions, Inc. has been instrumental in improving our IT infrastructure. Their team is knowledgeable and provides excellent support. We have seen a significant improvement in our system's performance since partnering with them. Highly recommended!

👍 I am extremely happy with the services provided ...

👍 I am extremely happy with the services provided by ComNet Technical Solutions, Inc. Their expertise and prompt response to our needs have exceeded my expectations. They have helped us streamline our operations and improve efficiency. Absolutely satisfied!

The services provided by ComNet Technical Solution...

The services provided by ComNet Technical Solutions, Inc. have been exceptional. Their team is not only highly skilled but also friendly and professional. We are extremely satisfied with their services and would highly recommend them.

I have been a customer of ComNet Technical Solutio...

I have been a customer of ComNet Technical Solutions, Inc. for several years and I must say that their services are average. The support team is responsive, but sometimes it takes longer than expected to resolve issues. Overall, I am satisfied with their services.

👍 We have been relying on ComNet Technical Solutio...

👍 We have been relying on ComNet Technical Solutions, Inc. for IT support and they have never disappointed us. Their team is always responsive and resolves our issues quickly. Their expertise has been invaluable to our business.

I have used their services for my business and I a...

I have used their services for my business and I am really impressed with the level of professionalism and expertise. The team at ComNet Technical Solutions, Inc. is great and they always go above and beyond to meet our requirements. Highly recommended!

CTSI has been our IT partner for years. We have a...

CTSI has been our IT partner for years. We have always been very satisfied with the prompt response on our trouble calls and any time we call with a question or just need help with how to do anything IT related. The ladies of CTSI are a great group of ladies and I LOVE LOVE LOVE them. They are a wonderful IT partner for our business.

They only allowed me to work 3 days after promisin...

They only allowed me to work 3 days after promising me 90 day probation. I had never programmed voip on switches.

I told them in the beginning my computer skills were old. They didnt even give me a chance to work on a project by myself.

At first, I used CTSI for my computers at my busin...

At first, I used CTSI for my computers at my business. The past 5 years, it has been doing downhill. Now, unless it's a major problem, I have to figure out the solution myself. It used to be where they were on call 24/7/365, but now, I am considering switching to invision, due to the lack of support and management.

Downsides to CTSI:
1. Lack of communication and lack of management
2. Business support has been lacking the past 2-5 years
3. Seems like the company is looking for more than a profit than supporting their customers.
4. Lack of keeping equipment updated and managing equipment.
5. Every time you call after hours you get a voicemail

Upsides of switching to Invision Technologies
1. 24/7/365 support from anyone at the business if you have any problem
2. Remote support anytime there is a problem
3. Keeps devices and systems updated and running properly. And systems are monitored to make sure there is no problems in the future.
4. Cares about their customers and will go out of their way to help you in any way possible.
5. When calling after hours, you tell the system your phone number and you get a call back in normally less than 5 minutes.

If I was a business, I would stay away from CTSI if all possible. Their lack of communication and support over the years is enough for me to switch and never recommend CTSI to anyone. Invision Technologies seems to be on the better side of business support, and seems to be more professional. I would recommend Invision Technologies to anyone. I highly do not recommend anyone keeping a contract or starting a partnership with CTSI. We are switching to Invision as soon as our contract is over with CTSI.

ComNet Technical Solutions, Inc.

ComNet Technical Solutions, Inc.

3.8