Never buy anything from them without checking around! I first want to say thank you for the service I received from Kyle. He was very honest and helpful. I really felt bad walking out on him because he was excellent in customer service. The sales manager was a different story. I knew when she walk...
Mike was great! He explained everything and showed Bernard and I the utmost respect with his outstanding customer service! Cindy was awesome as well. She ensured we got the best deal possible and was extremely courteous! We are referring everyone we know here! Thanks Mike and Cindy, Commonwealth Pow...
Commonwealth Powersports has a great group of guys in the parts department that can help find the parts you need quick and professionally.
Buying my first motorcycle has been such a positive experience, Commonwealth Powersports was my last stop, they had a huge selection and I got a chance to compare each bike I was considering. The salesman there, Ben Spalding, was extremely helpful. He wasn t pushy in the least, he only wanted me to ...
Garbage place, I went in to look at a specific Polaris model as I had an offer from a dealer which was 3hrs 44 minutes away- I obviously wasn't super keen on driving such a distance so I popped into this dump in hopes that they could match the deal I had at the other dealer. What a terrible experien...
Mark in the parts department always gives good service whenever I am looking for parts I have been dealing with him for years back when they were Burchams cycles on the boulevard in colonial heights. I purchased a Victory in 2014 from them they went beyond customer satisfaction to get the price to w...
No pressure no hassle buying. Definitely recommend Mike Acosta for ease of buying. Easiest purchase I have made.
Good place to window shop the salesmen are super helpful and the bikes are quality and diverse as far as having something for everybody dirt bikes street bike atv utv's.
Long time customer. Just a quick small purchase but on hand to my hand and out the door with a smile.
So the service I recieved was great. Got my entire gear for a great price. Parker was amazing and took his time to help me get all the required gear that I needed. I will sure do business again here in the future. EXTREMELY SATISFIED.
Do they have a dirtbike for around 150 for 11 12 year olds
Recently bought a 2014 Honda VFR, Jeff totally took care of the entire transaction. Jeff went above and beyond the duties of a salesmen, I will definitely be coming back to do business
I called and verified to see if they had a Yamaha MT09. They verified they did they verify the price we settled on $7800 out the door price. I drive all way up there ready to meet the associate and sign papers and then they informed me they were looking at the wrong bike and it would be $8800. They ...
Absolute worst motorcycle shop I have ever been to and I've been a rider for nearly 10 years and lived all around the country (military). This dealership solely focuses on selling and customer service lacks as a result. When you walk in, things look shiny and new and when you talk to someone, you wi...
I came in with cash ready to buy and after 18 minutes of walking around, no one even said hello. Do you only have one salesman on a Saturday? I'll take my business elsewhere.
Inspection and replace rear tire , I don't think the mechanic new what he was doing ,my fender was rubbing the new tire,it was not like that when I gave it to them,I brought it back in, it's still in the shop, wheel bearing bad, I don't think he new what he was doing if you can't tell when a bearing...
My salesman was Gunther Lippert, but your selection does not list him. He did come outside to view my bike and make sure the luggage rack being ordered was the correct one. I haven't gotten the part yet so I can't comment on that part of the service.
I have known Howard for YEARS. Good man, very knowledgeable. And Mike Milano is a superb mechanic that I trust with my Victory. They are a great source of information. That is why I go 90 miles for my service...
I did not have a good experience either in person or online. If you are ready to go in and pay the MSRP, they want your business.
Oh sure. I came in to look at a Vaquero and you were almost 4500 more than another dealership. Your employee called me a liar and said the place I was looking at in NC was a scam. They have a A+ rating with the BBB and a 5 star rating on Yelp. All he had to do was say, "we cant match the price", and...
Rude sales people. Uninterested in helping my son, and he knew more abt bikes than they did. He's a racer but they would rather stand around talking to each other than to help a customer that didn't look like money. Their loss! We bought somewhere else the same day.
Great parts department team!!!! They have always been able help me and usually have what I need in stock. Excellent serves department as well, my experiences have always been good, on time and fair price. One stop shop for me, every thing I need in one place.
They have an amazing selection of new and used Motorcycles. No pressure sales team, supper helpful. Easy financing, great selection of riding gear. I'm so glad I decided to go there before buying a bike. Got an amazing deal on an amazing bike.
I stood there for about an hour and a half and nobody even came up to me to ask if I needed help. I even reached out to an associate and he just continued to walk. I was really interested in buying a grom. Not from this dealer.
If ZERO stars was an option I would have rated it a ZERO! I scheduled to have some recall work done 3-4 weeks ago and was told it would be no problem getting the work done, that it would be about a week to get the parts and 3 weeks to get an appointment. ok, great right? well my appointment is tom...
I recently purchased my very first motorcycle from Commonwealth Powersports. I purchased a 2017 Suzuki C50T Boulevard. The entire process was a positive one from start to finish. Wasn't even looking for a bike for myself, but was in the right place at the right time. Zach and Mark were extremely...
Huge showroom! I decided to check if CPS had replacement visors for my helmet. Super friendly folks at the parts counter had 2 different options for me to choose from within a minute or so. Their prices, on the visors at least, were about 25% lower than I found online. Great customer service - I fo...
I appreciate the concern, frankly I would not single out anyone in particular because I personally very satisfied with what I saw and experienced with you in the store. Services, communications and the environment is laudable. We will continue cooperation. Bo
5 STARS!
I have been a customer since it was Burcham's. I have worked there as a salesman. I know all aspects of the place. Let me be the first to say. It is a well put together business! Everyone is helpful.
Service department is phenomenal! Part department aswell! If you need anything, Com...
Why are you guys closed on Sunday, that would be great if y all were open on Sunday.
The salesman Kyle was very pleasant and helpful. I would not refer any of my friends to them. We bought a 2016 Polaris sportsman 6 weeks ago, we have 12 miles on it> the first time we took it back you couldn't get it on gear or out of gear except by forcing it. We have had to take it back to them tw...
Staff are always pretty helpful. Nice selection of bikes. Only reason for four stars is they don't sell KTM!
Great experience. Ask for Henry. Very straight up no BS. Very straight forward guy.
Massive Showroom! Crazy Selection! Staff is the coolest! Shop with em ASAP!
Our first buying experience with Commonwealth Powersports could not have been more positive. Our salesman Parker was professional, courteous, and went above and beyond to provide executive style service. We will definitely be returning customers with Commonwealth Powersports!!
When I call the parts counter then 8 out of 10 times I am asked to hold and then half the time I got hung up on and the other half I waited so long I hung up .....if it wasn't for the parts manager I would probably not shop here
Salesman had no knowledge of what he was selling. When do we change the Break in oil, how much gas does it hold. Stuff he should know! His answer its in the book. Wow!.!
If you're looking for a good deal,talk to Parker!! Very informative, straight to the point guy. Purchased a Polaris 4whlr from them,had an " owner's" hickup on Christmas morning & Parker came to the rescue!! Thanks again man for taking the time out of your day off & helping me put the smiles back on...
I just bought a Polaris 850 from here and Jeff was so helpful the whole process was easy and hassle free he made it like I was buying it from a friend not a company it was great!!
Always treated very well when we visit. Great people.
Neat showroom and big selection, staff was friendly and informative. No pressure. Ask for Devin.
Update: Devin was helpful in working a trade deal that worked for both of us. I bought a Yamaha MT-09. I decided this was the best bang for my buck! Man, was I right! This bike is comfortable and has i...
Just got a new bike from these guys, they made it as convenient as possible for me. They stayed late to finish paperwork (Due to my work schedule) they also went as far as bringing the bike to me. I highly recommend making a purchase with these guys. Ask for Mike, he was awesome
This has to be one of the worst sales experience ever! STAY AWAY FROM THIS PLACE!!! We went in to purchase 4 vehicles and thought they would treat us with decent service, started with a very untrained sales kid named Parker who didn t know anything about anything. We didn t want to waste time and to...
Overpriced and most of the staff is horrible. I go here only if necessary.
Horrible service and service department has no respect over the phone
Recent new bike purchase. Highly recommend. Devin was great from my 1st call all the way thru the delivery. 12 hours round trip was so worth it. Great place and people. Love my bike.. Thank you!!!
I bought a brand new brute force 750 from this dealer about a week ago. it s a great bike and they had very great service. Big thanks to Kyle for hooking me up with this awesome atv
Came from Ft. Bragg heading toward Ct. On possibly the longest chain ever. BB 175 at the service desk was kind enough to look for someone to hop on it immediately to get me headed the right direction with a new chain. A special thank you to the tech who delayed lunch to square me away asap.
Parker worked with me on purchasing my SV650. He was extremely helpful and made sure I was taken care of each step of the process. Would recommend him to anyone!
Service department is slow ordering parts from here are typical but the service and parts deparment do not talk unless you check up on them my bike has been sitting there for two weeks parts came in a week and still have yet to put them on not the worst shop but by far the slowest
Not one single person came up to ask me anything except the girl at the front desk
These guys know there business. I was unable to start my bike. I brought to Commonwealth Powersports. Expeditiously I was back on task! Rolling right along.
Awesome place for all your motorsports needs. Friendly professional staff.
I liked it good because I want dirt bike wish I know I ain't going to get one
If you buy from them and have your bike or 4wheeler serviced by them make sure you ask price each time you go for service cause my first service on my new 4wheeler was $277.oo my second service was $700 and something I complained reduced price to $548. 4 hours to service it was $400 dollars for main...
The parts department our great! Very knowledgeable and will let you know if additional parts are needed! Order straight from the manufacturer, so you know the part will fit and work. The service department are as equally great. Will answer any questions with out any fluff or B.S. The bikes they do h...
One thing I can tell you about the place is that they were rude nobody created me when I came in nobody asked me if I needed help I went on my own, this is was going to be my first bike and I wanted to make it a nice experience in this case it wasn't going to be. I asked the lady that was at front a...
Commonwealth Powersports was good. I have 2 Victory's, a Honda and a Harley. I tried finding a shop in Richmond but could not. A few years ago I wanted a tire change and the shortest time was Richmond Honda on 250. They were saying it would be at least 6 months (I ride all year that's not acceptable...
Recently bought a 2010 ultra classic from Kyle Gabster. I bought this bike without seeing it or driving it in person. I had to completely rely and trust Kyle to be straight up and honest. Kyle sent me pictures and videos of the bike. Pictures and videos told most of the story on the bike.
Pros an...
Don t go to them!!!!!The service department get less than 1 star.. I call them on Monday morning and clearly ask can they do work on my atv and that the parts dept has the part so they don t have to wait on parts.. they guy tells me they can do it that day since the parts have the part..so I load up...
Big showroom, lots of inventory. Can't beat the crew at the parts counter.
The service dept is Top Notch. These guys are helpful, courteous and professional all the time.
They've always taken care of me with both my bikes!
I neve go anywhere else even though it's farther away from me.
Classic bait and switch. I walked in to purchase a four wheeler for my granddaughter with cash. Sticker said $2100 by the time they were finished with all the extra fees the price went up 50%+ ($3250)! What a disappointment!
Been here for service on both my gixxer 1000 and 750. Both times service was fast, honest and quality. Computer systems went down this time and they worked around it swiftly to get me back on the road safely. Lifelong customer.
Large inventory for all of your outdoor and powersports needs. Sales and parts staff excellent to talk to patient and understanding of your needs.
The salesman Dave was top notch all the way as well as the guys in the service department. They let me see my bike being assembled and had my paper work in order in no time. All around great experience
Great job to Parker, thank you for an easy experience in buying two bikes!
Stopped on friday late afternoon to help a couple of Harley riders wish a flat tire. We loaded the like with flat into bed of truck and I drove them to the local Harley dealer. Got there about 4:15 pm. The Service manager looked at his watch and said can't help till Monday. We left there and ...
Very friendly and knowledgeable staff... Great place to go even if you are just going to visit your dream bike until you can bring it home.
Best Powersports store anywhere around. Large showroom and great selection. Sales people are very knowledgeable. Service and parts are great as well. Thanks for being awesome!
Laid back and comfortable place to look around. Full service department, Polaris,Victory, Yamaha, Honda, Suzuki, Kawasaki. Ask for Bebop.
Had a great time, didnt feel pressured or hassled. Everyone was super friendly and didn't act like a I didnt exist. Definitely going to be buying from here.
Came in years ago after leaving the Harley Davidson shop across the street and was looking around. Sales lady came up we were talking and told i really wanted a hd but was debating the hyabusa. She tells me to hold on and goes in the back a minute later she returns and takes me in the back to show m...
always pleasant, friendly and helpful. ready to talk about riding and inspire!
The staff are very helpful and friendly the showroom ,parts and the shop
Huge selection of bikes, 4x4's, and side by sides. Parts availaible. They have their own helmet room. Great spot.
Totally awesome place!! All kinds of bikes and atv and utv and Polaris and Honda and kawasaki and and and and........awesome staff too!
They ve got to be the rudest people we ve ever dealt with. Unprofessional gave me an attitude when I called and asked a simple question. Offered no help whatsoever. It s a dying industry and they re first to go.
great service great place did everything I needed with a smile and took good care of my bike