The people are nice, understanding, and very nic...
The people are nice, understanding, and very nice.
If u make an appointment your in and out the lady ...
If u make an appointment your in and out the lady hat helped us was very nice she explained everything to us and made sure we knew everything before we left if h don't have appointment and have to stand in a line early n morn like 5 am with bunch of other ppl
They were really nice this time.
Definitely reinventing themselves
They had a wonderful Produce Market and was able t...
They had a wonderful Produce Market and was able to serve everyone with all their needs. Impact along with Mid Ohio Food Bank was a one stop shop. Thanks for making a difference in our community!!!
The Staff was very helpful and professional!
Very clean and organized . Safe distancing enforce...
Very clean and organized . Safe distancing enforced and went very smooth
When things are out of order, they help you try an...
When things are out of order, they help you try and get on the right path, nothing but love for this organization.
Its to much going on.
Wonderful and friendly workers.
Great place
It went real fast
They was great
There getting faster...
I had a 9:30 appointment and arrived at 8:45. I wa...
I had a 9:30 appointment and arrived at 8:45. I was seen right away and got in and out quickly. Staff was on their job that day. Thanks!!!
Ms. Wendy Ms. Joy & Mr. Solomon are wonderful peop...
Ms. Wendy Ms. Joy & Mr. Solomon are wonderful people. They help you when you don t have nothing or nowhere , please if you need help with anything go to impact and ask for them . You will leave satisfied !
They help you with your bills and also with winter...
They help you with your bills and also with winter bills (HEAP) warm choice .and they are very nice people there also !
Helpful community resource.
Union meeting
Impact is a very helpful place for the community. ...
Impact is a very helpful place for the community. Shaun especially was very helpful and incredible person.
Ok to late to be seem full for today had a reprEse...
Ok to late to be seem full for today had a reprEsent frontdesk Lady. Name Renee made me a senior appointment so nice
I have a great experience with IMPACT, and they re...
I have a great experience with IMPACT, and they render the best services for the community, And they teach a lot of people computer classes that could be very expensive somewhere else they teach it free of charge.
These people are all awesome! they do good for ppl...
These people are all awesome! they do good for ppl. We pass put a lot of hats.scarves.donuts.etc there from our pastors wife.
Never been able to get an appointment to get help
Friendly service
Helpful.
It is helpful place for assistance programs with u...
It is helpful place for assistance programs with utilities and housing programs
Very helpful staff
I graduated from here in 2014
This place is great resource center for those stru...
This place is great resource center for those struggling with children/family...
The staff is VERY attentive and kind.
They do help a bit. But its not what I expected
It was a humbling experience n I'm thankful for th...
It was a humbling experience n I'm thankful for the help they gave... Hopefully I will be granted the help I need
I'm receiving the assistance that I need, so, I re...
I'm receiving the assistance that I need, so, I really have No Complaints !
U don't talk 2 n e 1 n no help on spot n e more
Didn't hate it tried to sign up for compiter class...
Didn't hate it tried to sign up for compiter classes
Great resource when relocating
Friendly and helpful staff! The staff lady that is...
Friendly and helpful staff! The staff lady that is the company cheerleader is fun to have around especially to cheer you up if your having a hard time. So many good programs and aid!
Love those folks
Great place for jobs an computer training. Thanks ...
Great place for jobs an computer training. Thanks angelo,mrs watson, mr moore, ranica, ms white. Mr Kelly's brothers.
Nice people..Everything under one. Roof.
The staff is amazing!
Horrible!!! I'm sure the work they do is great fo...
Horrible!!! I'm sure the work they do is great for others. Trying to assist them is a nightmare. I was on hold for 1 1/2 hours, caller number 12. As soon as they picked up the call disconnected. Now, when I call back I"m caller 23 which will take well over 2 hours. They make it very difficult ...
Its always a headache to deal with government betw...
Its always a headache to deal with government between the employees looking down their nose and smart attitudes and the older ladies flirting and inappropriate talk to the security guards. Take that to the coffee shop and be more productive to help people with the issues They have
This place is amazing. The place and the people th...
This place is amazing. The place and the people there have definitely made an IMPACT in my life and I will proudly try to produce the ripple effect into others lives... Thanks IMPACT.
Interesting
Very helpful
Very good programs has many different types of ass...
Very good programs has many different types of assistance offered
Great organization
They help a lot of people.
They help a lot of people.
I transport so many customers they told me this place is helpful.
Long as you bring the information you're supposed ...
Long as you bring the information you're supposed to they will help you
The people REALLY care, when you go there you are ...
The people REALLY care, when you go there you are not made to feel like you are less than for having to be there. Thank you all, for really caring for humanity.
Be PATIENT! The people working there are really tr...
Be PATIENT! The people working there are really trying to help others and in order to do that it takes time. They made sure I got every bit of help available to My situation but they can't do that without TIME. My last visit there people cursed at the employees & made a scene. Its hot & frustrating ...
Staff was very nice the wait wasn't very long and ...
Staff was very nice the wait wasn't very long and they're very thorough
They open early have a quick process and are very ...
They open early have a quick process and are very helpful
They don't even answer the phone, let alone help! ...
They don't even answer the phone, let alone help! What a joke! How do organizations get funding and not have to account?!
Love that they have a lot of resource for familys ...
Love that they have a lot of resource for familys and need. They help with my utilities bills
The lady we talked to was very nice and told us th...
The lady we talked to was very nice and told us the info we needed.
Needed in community. Employees were professional a...
Needed in community. Employees were professional and friendly
This is a good place to receive help with your uli...
This is a good place to receive help with your ulitilies. Very helpful people
Impact has always done a pretty good job with the ...
Impact has always done a pretty good job with the availability of help that they provide, but the new facility is 95% remote so you do not get an answer right away like before.
My appointment went very smooth, wasn't there all ...
My appointment went very smooth, wasn't there all day.
Best weatherization department in the state.
The staff there are always very kind d and helpful...
The staff there are always very kind d and helpful.
Very nice people.. Were very helpful
They help so much getting our gas back on time for...
They help so much getting our gas back on time for the cold
Great asset for community outreach and assistance ...
Great asset for community outreach and assistance programs!
The lady that I seen this time was nice and did he...
The lady that I seen this time was nice and did her job well
Great help with utilities
I like the people there
No help
A Wonderful organization that helps people in need...
A Wonderful organization that helps people in need of assistance. They'll help you with your gas bill and your electric bill and help with transportation.
Everyone was nice and they try to get you done and...
Everyone was nice and they try to get you done and fast has they can.
Very help full and nice staff.
Hello this seems to be a really put together organ...
Hello this seems to be a really put together organization I took someone there to get some help and they were really nice all you need is your paperwork and just go you may have to wait it just depends on the days and I think earlier the better the young woman that I was with and made an appointmen...
Great help for people in need
Very organized and well developed, Impact stands u...
Very organized and well developed, Impact stands up to their name. Nearly all community needs are resourced here.
If this is my first appointment versus walk -in , ...
If this is my first appointment versus walk -in , ; I SAY SCHOOL YEAR SIGNALS NEED FOR A APPOINTMENT. FAST FRIENDLY AND SERVICE NOT ENDANGERED.....TAKE THE LESSON FOR IT WORKS! People who seek the relief appointments may find themselves attacking the Hallway Fashion Show bullying cliche.
Helps those in real financial need. Serves on a fi...
Helps those in real financial need. Serves on a first come first serve basis . Got help with utility bill once and am so grateful for that. Now just trying to get help with furniture the bookings go quick. Just thankful.
Very helpful and understanding
Love it
If you can't get an appointment and decide to go t...
If you can't get an appointment and decide to go to the office and wait in line in the morning you must remember to be there between 4:30 and 4:45 a.m. . You will wait a few hours but as long as you're one of the first 20 people in line you will get taken care of. Good luck!
Very good place to go
Great
Impact community action provides income- based cas...
Impact community action provides income- based case management services, emergency assistance services, financial services, computer literacy and workforce development programs. Most of the programs are franklin county residents living at below 125% of the federal poverty level. Visit the website or...
So slow and difficult place
Terrible staff. No courtesy!
Nice place
Employees a little rough around the edges.
Employees a little rough around the edges.
Yet very very helpful.
Had a pretend fight with michelle... it was fun
Very fast and efficient
Nice ppl
Useless services and repetitive lies & misinformat...
Useless services and repetitive lies & misinformation.
Having been calling all day and when I get to numb...
Having been calling all day and when I get to number one on the line someone hangs up. Trust me I don t want to have to call but here we are.
Unreliable! Promised made that were never kept! Th...
Unreliable! Promised made that were never kept! They lie about making appointments after waiting outside for hours, only to give you a phone number to call, which never goes through. They cater more to the foreigners than natural born US citizens! This place is A JOKE! Don't even waste your time com...
Worst agency personnel to need help from. Even if ...
Worst agency personnel to need help from. Even if you need to ask a simple question the security guard would ask you to exit their building because you are not one of 30 people they only see per day.
Great new space..more comfortable and inviting!
Friendly and helpful thanks
Helps with everything/ housing
I applied and used the weatherization program for ...
I applied and used the weatherization program for my property on Dunbar drive. The units are a lot warmer now. They did a good job.
Virginia Fahys