Classic Industries

3.9 · 268 reviews
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B
Brandon Gutierrez
Reviews 1
2020-09-17 15:13

Good service

Good service
Computers avaible to find the parts you need

(You're able to get what you want)

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MyRod Mail
Reviews 1
2020-09-11 08:32

Horrible customer service! I called in to order ON...

Horrible customer service! I called in to order ONE master cylinder and it literally took 45 minutes only to find out at the end that the computer crashed and the part was no longer in stock. SO annoying how they keep asking for every single bit of information about your car!!!! Why does it matter w...

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Mark "Junior"Skolnick Lifestyle Cycles
Reviews 1
2020-09-07 03:07

I recently had problems getting a catalog from thi...

I recently had problems getting a catalog from this company and posted a poor review. They contacted me the very next day to apologize and get the information sent to me. My confidence is back. Thank You!

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A
A Mendez
Reviews 1
2020-08-23 20:32

Nice place, most of the folks were nice, except on...

Nice place, most of the folks were nice, except one guy was a butt. That would be the deciding factor to order online, or from some where else. As I write this, several other company names come to mind, order online or local pick up.
The 3 stars reflect the other staff members as well as the sh...

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Mark Alan
Reviews 1
2020-08-18 23:47

Hi, I am both an automotive writer and an enthusia...

Hi, I am both an automotive writer and an enthusiast and I just had a terrible experience with the customer service at Classic Industries. The person whom I was speaking with on the phone acted like I was wasting his time while ordering parts and when I asked him why I had to keep repeating myself h...

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chris 1
Reviews 1
2020-08-12 21:20

I've been working on a 67 mustang I6- v8 302 swap ...

I've been working on a 67 mustang I6- v8 302 swap and California mustang has almost everything i need to do the conversion (besides a custom t5 swap and 9"rear end with posi. diff.) and with the help of Rich (sales man) telling me what i need for the conversion and bouncing ideas off of each other, ...

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Joe Wilson
Reviews 1
2020-07-28 05:07

Never again. this is being dropped to a one star b...

Never again. this is being dropped to a one star because they sent me the wrong part not just because of that but when I said I wanted a refund it was no problem then only to find out they started to send another one back so we had to call again and get that shiiping stopped at the time the lady we ...

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Kathleen YSC
Reviews 1
2020-07-27 19:37

Reverse Racism behind the scenes of this so-called...

Reverse Racism behind the scenes of this so-called great service business. The administration allows for bullying and harassment among the staff. If you are white the staff will allow for you to be degraded due to past history of racism and oppression which has nothing to do with job performance. ...

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Desi Ninja
Reviews 1
2020-07-23 08:36

Almost 1 hr to pick up one window seal. Even when ...

Almost 1 hr to pick up one window seal. Even when I had it on will call. What's the point of will call if I have to wait over 15 minutes after been called to get it. The whole idea is that it's already pulled and it's near to pick up so I can walk out faster.

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Juan Torres
Reviews 1
2020-07-22 11:25

Awesome service!!!!! I have been buying parts from...

Awesome service!!!!! I have been buying parts from California Mustang since 2009, and I have never had any problems. I go to this store several times per month. Occasionally when restoring a mustang, we are always under the impression that a part should be in stock. We must remember we're not the on...

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Kelly G
Reviews 1
2020-07-18 13:22

Very nice people answering the phones, but their a...

Very nice people answering the phones, but their ability to actually handle problems stinks.

My husband has spend several thousand dollars at this place (via internet) and was planning on spending several thousand more to complete an 83 Chevy truck he is restoring. Four separate parts have not wo...

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Chad M
Reviews 1
2020-07-16 08:08

I have been fairly happy with the quality of the p...

I have been fairly happy with the quality of the products from Classic Industries and the OER brand. There are a couple things I think would like to see them change. First is the discounts they offer, just offer a straight up, spend $100 get 10%, spend $200 get 20%, etc. Second, I found it odd t...

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Larry Barnes
Reviews 1
2020-07-13 05:16

Bought a nice set of ACC floor mats that are suppo...

Bought a nice set of ACC floor mats that are supposed to fit my 57 Chevy but they cover the dimmer switch so I call and ask if I could to return them for a different style, I was told that they would email be a number to use for a return, after a (5) phone calls and being told the same thing every t...

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Jose Castillo
Reviews 1
2020-07-12 20:39

Ordered over $1500 dollars worth of stuff from thi...

Ordered over $1500 dollars worth of stuff from this place said everything was in stock even took my money a week goes by i hear nothing no shipping info nothing to find out they say all my stuff is out of stock really all of it still waiting on e-mail response after this think i will be going elsewh...

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Marco Acosta
Reviews 1
2020-07-10 15:24

Where do I start! The staff is always very helpful...

Where do I start! The staff is always very helpful for one, the service is always great they will answer your questions to the best of their knowledge and there's always a nice classic sitting in the showroom for you to drool over ...... just carry a micro fiber cloth so you can clean it off

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John Larsen
Reviews 1
2020-07-06 07:22

I live in the Orange County area and thought I che...

I live in the Orange County area and thought I check them out in for a couple items I needed for a 57 Chevy I've been working on. Usually go elsewhere to purchase my parts, and heard they sold Tri-Five. Was surprised to see how many people were there and had to take a number. I waited about 10 minut...

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Frank Rosenkilde
Reviews 1
2020-07-04 11:25

My favorite place when buying parts for my classic...

My favorite place when buying parts for my classic cars, even got a huge discount, staff was sharp and friendly, they even called me in advance to check up on my order i was picking up, didnt take long to find all the exstra small parts i needed.

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Edward Roman
Reviews 1
2020-06-27 10:34

Need a ticket to be called then wait 30-45 minuets...

Need a ticket to be called then wait 30-45 minuets to be called. then take order if there parts in stock then wait again 30 plus minuets to pick up parts. Most of time waiting is counter people talking about nothing. 2 plus hours to get parts

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Ken
Reviews 1
2020-06-26 14:30

Placed an order early afternoon on a Wednesday, I ...

Placed an order early afternoon on a Wednesday, I called Monday morning because items in stock still had not shown as shipped, arrogant customer service rep said it had shipped days ago but had no proof. He also said besides website said 3-10 days for arrival, I said really, and 5 of that is just le...

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Rincon Viejo
Reviews 1
2020-06-25 20:25

Nice place for those of us who have a passion for ...

Nice place for those of us who have a passion for classic iron, it is very helpful to get in one place the necessary parts to restore my impala car for more than half a century. Regarding the attention received it was very cordial, efficient and fast

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Scott Legrave
Reviews 1
2020-06-25 14:38

Absolutely HORRIBLE! Customer service, our hood wa...

Absolutely HORRIBLE! Customer service, our hood was stamped incorrectly,and had a twist in the front! I talked to 5 different customer service people and while friendly, completely useless, i caught them in lies, and still no headway

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David Rule
Reviews 1
2020-06-25 00:12

I called in the day before gave a list of what I w...

I called in the day before gave a list of what I wanted they said they had everything on list so I told them I would be there the next day yo pick parts up. I GOT there soon as they opended got called up to counter placed order again and had to wait two and a half hours to get my parts. Havent been ...

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