Citysightseeing Toronto

3.8 · 440 reviews
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H
Her Two Pence
Reviews 1
2020-12-25 14:14

1 Adult Ticket: $38.05 + tax = Bus & boat ride for...

1 Adult Ticket: $38.05 + tax = Bus & boat ride for 2 days that you can use anytime. Go on their website, pay online and get 5% off.

It was a nice tour of Toronto. It kind of got a little boring for me by the time I got to Casa Loma, but maybe that was because I know the city very well. The b...

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I
Israel Salgado
Reviews 1
2020-12-21 18:33

Went in July. Long wait times for the bus. Too man...

Went in July. Long wait times for the bus. Too many stops, too much time spent at each stop. More like an actual transportation bus than a tour. Not relaxing at all. They tried to squeeze as many ppl on to bus as possible. Was sitting on the bottom b/c the top was always full and ppl were constantly...

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M
Mike Bartley
Reviews 1
2020-12-16 09:29

Overall, a good experience. We took advantage of ...

Overall, a good experience. We took advantage of the hop-on and hop-off functionality. Doing that however, showed us there were many different buses of varying quality. Some were new and spacious and had a very nice guide, others were old with small seats. Another o e didn't have alive guide, an...

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K
Ketty Cappelletti
Reviews 1
2020-12-15 08:51

Very expensive for what it actually offers

Very expensive for what it actually offers
It was raining and it was a disaster to travel because all the buses, being old and poorly kept, loaded water and flew drops everywhere. Of the sieve.
Staff very very kind and prepared.

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Flavien Goron
Reviews 1
2020-12-14 11:33

Great way to get around Toronto over their two day...

Great way to get around Toronto over their two day ticket. The tour guides provide some very interesting pieces of history as well which is great. Only down side is that it doesn't run later in the evening where you can see a different side of toronto

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J
John Wasikye
Reviews 1
2020-12-07 19:35

Be careful using this service! Wouldn't recommend ...

Be careful using this service! Wouldn't recommend to any Americans planning on paying with a debit or credit card. They told me my card was declined twice however they charged my bank account twice totaling $372. They continued to say that my card was only declined, I had to file a dispute with my b...

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C
Craig Larocque
Reviews 1
2020-12-06 20:00

We went sightseeing with them around the city and ...

We went sightseeing with them around the city and they were very professional and very respectful. Also arrived right on time when they said they would arrive (they weren't delayed)

All I have is good things to say about this place. I recommend anybody check it out if they are interested in Toron...

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Roland Wouters
Reviews 1
2020-12-04 13:07

Always do this when you visit a city that you do n...

Always do this when you visit a city that you do not know yet. You get a good idea of what you can visit. Tickets can be ordered online but will still be exchanged for paper version on the bus. Your ticket is valid for 48 hours and you have extra access to a 45-minute boat trip.

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Niaz Sabaghchian
Reviews 1
2020-11-27 11:45

I took the 7/15/2019 group tour from the Hilton ho...

I took the 7/15/2019 group tour from the Hilton hotel to Niagara Falls and I'm writing to voice my great displeasure with the condition of the bus. On the return portion of the tour, the A/C of the bus broke in the sweltering heat, and myself and most passengers on the bus were very uncomfortable wi...

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X
Xiomara
Reviews 1
2020-11-27 04:18

I've been to sight seeing tours on double decker b...

I've been to sight seeing tours on double decker busses in other parts of the world and I must say that this tour was disappointing. It is simply a bus that takes you in downtown core and drops you off at the point you want. I could take the TTC to do that. I thought it would drive up to the spots n...

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D
Domitie Lavice
Reviews 1
2020-11-27 02:35

The tour of Toronto by bus went very well, as did ...

The tour of Toronto by bus went very well, as did the tour of the islands by bus (they even asked us if it bothered us to be on a boat without a roof over the sun), the only problem was at casa loma where the bus was full at the end of the day which we can understand.
We took the bus to Niagara Fal...

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G
G M
Reviews 1
2020-11-25 17:38

I wish I could review in negative. This is an exam...

I wish I could review in negative. This is an example of bad business practice. It was windy day, I was going towards the ferry that was part of the ticket, as soon as I took the ticket out of my pocket it flew from my hand into lake water. I took a picture and also I had a credit statement of 46 do...

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Leila Cardoza
Reviews 1
2020-11-23 14:50

Personnel was disrespectful and rude, they weren t...

Personnel was disrespectful and rude, they weren t able to full-fit the amount of people that came in summer, tooo long waiting times

I would like to make a complaint about the service provide in Toronto, we have traveled and took a lot of your tours in different cities, but never had such an awf...

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V
Veronique Bruna
Reviews 1
2020-11-21 11:51

Tickets ordered at the hotel we wanted a ticket fo...

Tickets ordered at the hotel we wanted a ticket for the bus and boat to see more near the falls "240 dollars" for 2 no meals included ...
6 hours bus stop strategical point for purchases arrived at the falls 16h15 to leave at 18h you think that with the wait no time to take the boat or get down to ...

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K
kerry fletcher
Reviews 1
2020-11-19 18:44

Stopped at all the major places in the city with i...

Stopped at all the major places in the city with interesting historical facts about the places along the route. Tour guide Gabby was absolutely fantastic! The buses were maybe fifteen minutes apart so getting off and on is easy although we didn't get off. Total tour time about two hours. Boat tour i...

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J
J S
Reviews 1
2020-11-18 00:17

HORRIBLE!! Made a very disappointing experience wi...

HORRIBLE!! Made a very disappointing experience with the CitySightseeing in Toronto. We have done the tour in multiple cities and never were so mad about the organisation and Customer care. We were only in Toronto for one day - so we wanted to see as much as possible of the city. We were waiting at ...

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Natalie Dalager
Reviews 1
2020-11-17 03:36

You guys need to add some busses. I forgot how

You guys need to add some busses. I forgot how
Long the wait times are. Definitely been waiting over half a hour for the next bus to come along. Not the first time this has happened either. Not very comfortable in this heat. :/

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Navjyoti Upadhyaya
Reviews 1
2020-11-17 02:22

Fun guides make this tour so much better. I did th...

Fun guides make this tour so much better. I did this tour twice and I must say they make me come back again. Last time it was raining so we just put on our rain ponchos and saw the city with a cert romantic angle . I will recommend this to families and couples. Nice way to spend few hours. We also ...

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Patric Wiget
Reviews 1
2020-11-16 03:20

Yes, I'm between 3 or 4 stars. Why 3, because the ...

Yes, I'm between 3 or 4 stars. Why 3, because the tour is very long, which is great, because you see a lot, but the stops are sometimes too long. 4 stars but for the detailed explanations of the guides. Unfortunately, the quality of the guide in the new buses is very bad. There is always a rushing s...

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Rosario Elisa
Reviews 1
2020-11-04 20:07

I always share my experience with the intention th...

I always share my experience with the intention that it be improved. The comfortable bus, the short route for my expectations and what left me completely unsatisfied is the translation in Spanish. While the guides spoke English very sympathetically, I was only stunned by the music and in the middle ...

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Maria E Eduarda
Reviews 1
2020-11-04 15:21

Awful! My experience was on Saturday, 5pm, Septemb...

Awful! My experience was on Saturday, 5pm, September 17th. The driver was a reckless crazy guy! He got in an argument with an Uber driver (very disrespectful), he passed the red lights several times and stopped on the crosswalks as well! Besides that, he would accelerate and break so abruptly that I...

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vickie mcclanahan
Reviews 1
2020-11-01 21:22

Mic system was horrible and they knew it. Finally ...

Mic system was horrible and they knew it. Finally just took earbuds off. Tour guide had the "script" down, but was not able to answer many questions. Driver drove very fast, going thur several yellow lights and made it hard to take pics...

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A
Allen McElrath
Reviews 1
2020-10-28 20:23

I did not enjoy this tour at all. I was sitting d...

I did not enjoy this tour at all. I was sitting downstairs and the windows were dirty. The bus would fill at the various stops and people are standing in the Isle making it impossible for people who are sitting to see around them. It was extremely hot and no air conditioning. If this is to be a...

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S
Saleem Anwar
Reviews 1
2020-10-28 15:07

Have been to many tour buses before in USA and Eur...

Have been to many tour buses before in USA and Europe , this one was worse !! The bus I rode on was so old that it looked like something came out of a junk yard. The host was speaking so loudly that you can hardly understand what she was saying. They skipped some stops also . It s not worth the mone...

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E
Ecoops 123
Reviews 1
2020-10-26 20:49

Love the group here! It's amazing how they got rea...

Love the group here! It's amazing how they got real London Buses over to Toronto! It just have been a trek!

The staff are amazing and full of joy all the time. It's amazing how much knowledge you can pick up here, some that isn't generally helpful, but most are something that you go home to and f...

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A
Austin Ayodeji
Reviews 1
2020-10-26 09:54

Well organised and detailed tour of the city. Bus ...

Well organised and detailed tour of the city. Bus guides are knowledgeable about landmarks along the ride. Good thing is you can get down at points along the way to explore and then get back on the next bus. This give opportunity to see places of interest and enjoy the ride.

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Victor Abreu
Reviews 1
2020-10-24 06:33

The tour that the staff will disrespect you and ar...

The tour that the staff will disrespect you and argue with you. I go with my family and ask for a package for 4 adults and 2 kids. They give us a price and we hop on. Then they come and say that they only charged us for 4. I expressed myself very clear and we had an understanding; it seemed the lady...

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T
Tracy Wait
Reviews 1
2020-10-16 20:24

If you don't start at Dundas square, you don't hav...

If you don't start at Dundas square, you don't have a map,you don't know where pick up is. Had a horrible time trying to find the pick up location at Casa Loma . They should really consider posting the intersection where the pick up is online.

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M
Maz
Reviews 1
2020-10-14 04:06

The bus for the falls was in a really bad conditio...

The bus for the falls was in a really bad condition. It was probably the ugliest bus in the whole Toronto and had no seat belts. On their website they claim to have "luxurious coach" which is definitely a false advertising.

For the money we paid I expected a snack at least, but they only provided...

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