Chuck E. Cheese's Roanoke

4 · 545 reviews
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Mariah Widener
Reviews 1
2020-12-14 05:14

Breeding place for germs. Pizza wasn't too great a...

Breeding place for germs. Pizza wasn't too great and Chuckie Cheese himself looked like he missed his antidepressant pills scooting along, not even interacting with kids. Half the games weren't even working or dispensing tickets either.

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Phillip Kessinger
Reviews 1
2020-12-10 17:27

Manager was rude and spent most of her time talkin...

Manager was rude and spent most of her time talking to friends instead of working leaving one person to do everything upfront. Spent 30 mins in line just to order I bought the large package and two salad bars which cost $9.00 a piece. Salad bar was completely empty and when I asked manager to restoc...

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S. C-W
Reviews 1
2020-11-28 02:59

They need more staff assigned to game area. The t...

They need more staff assigned to game area. The tickets run out and you have to search for a person to restock. The parents need to watch their child's behavior so everyone can enjoy the place. Food is not good and we avoid it. The inside has been redone. Kids have fun there.

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karen blackburn
Reviews 1
2020-11-26 10:06

Very crowd to the point it was just not enjoyable....

Very crowd to the point it was just not enjoyable. It took over 20 miles in line to place food order and asking for help on one of the games was impossible, had one guy who worked there looked me in the face and then totally ignored me and another customer.

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Allyson Ferguson
Reviews 1
2020-11-16 19:05

Half of the games were out of service on our visit...

Half of the games were out of service on our visit, which was calm for a Sunday with what looked like 2 Birthday parties. The other half were not giving out the correct tickets. When the female manager was told this, she would roll her eyes, then help you. The toilets in the women's bathroom were sp...

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Local Guy
Reviews 1
2020-11-15 14:11

I recommend this place because it is one of the la...

I recommend this place because it is one of the last few game places in Roanoke that keeps their facility clean, and the games active and not run down. They have a nice selection of games for all ages, and the food is very good. The food alone is above average. The pizza is great, the salads are gre...

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Tonya Moss
Reviews 1
2020-11-08 23:54

We attended Chucky Cheese in Roanoke, va today for...

We attended Chucky Cheese in Roanoke, va today for my boyz. My daughter which is 30 years old also enjoyed the games too. Its a great place, great food, and prices reasonable. Most of all, adults thats still kids at heart can also have fun. Thanks for taking care of your customers. We will be back ...

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Lindsey Smith
Reviews 1
2020-11-07 22:34

The place was packed but we bought the play pass a...

The place was packed but we bought the play pass and everything was good. The only thing I would complain about is the fact that they need more ticket counters and they should have stations scattered throughout the building. The wait is ridiculous long.

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Marinda VESS- Pritchard
Reviews 1
2020-11-01 17:50

I really should of pressed charges for the issue t...

I really should of pressed charges for the issue that an employee did . I have a disabled 9 year old, it was his birthday and an employee snatched my son up and started checking his pockets lifted his shirt.. My child is in counseling because of her outrageous actions! I wish I would of called the l...

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Chris Hunt
Reviews 1
2020-11-01 13:55

Carried in a TON of present, lots of guests showed...

Carried in a TON of present, lots of guests showed up, got our pizzas and then we're told we had to move. Took them 20 min to clean off tables for us to . They said the tables we were at were reserved for parties. There was no sign saying so. Every time we go there it's one rude employee after anoth...

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Courtney Friel
Reviews 1
2020-10-19 02:11

I can't say how many times my family and I have be...

I can't say how many times my family and I have been here, but it's been a lot. The employees are nice, friendly and personable. The food is great, the bathroom and building itself is clean. The prize counter has great deals and the games are fun. You can get great deals on the Chuck e Cheese websit...

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Kazre Bobbitt
Reviews 1
2020-10-16 04:25

Kids absolutely love it here, unfortunately seems ...

Kids absolutely love it here, unfortunately seems to have quite a few games broke down EVERY TIME we visit (hence 4 stars)....Staff is awesome-they have always been extremely helpful & kind to my kiddos & me (Have never had ANY trouble getting reimbursed for broke games)

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Connor dailey
Reviews 1
2020-10-14 19:20

I have held parties here in the past and never exp...

I have held parties here in the past and never experienced service quite like this my niece did not even get her ticket booth experience without a saying something after the party the kids in our party did not have their drink cups filled and we did not receive the service that we normally receive f...

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