I have used ChiroTouch for years in Illinois and I just tried to use it again when I moved to California and when I signed up they said that I would have 1 month free and I can cancel at anytime trying the service. In order to proceed with the service they make you sign 1 year service agreement and...
Laurence Peppler was terrific in answering my questions, taking the time to ensure I knew the why as well as the what in the software. He understood my suggestions for enhancements and was honest to let me know what was possible and what was unlikely to change and why. The software can do a lot fo...
Freddie W. has always been helpful and has always provided exceptional assistance! He is my go-to for all my system issues. So thankful for his help.
100% satisfied. Michelle S. at ChiroTouch is a rockstar. She truly exceeded our expectations. Highly recommended. Top notch people (especially Michelle) and an exceptional product.
Updated: I signed up for their cloud offering and spent thousands digitizing all documentation and getting it in the system. Within a couple months they closed it down and I had to spend thousands to get all the information out and switched to their desktop software ChiroTouch. I was told I didn't n...
ChiroTouch has made every aspect of practice, both front office & back office a breeze. Myself and my husband just hit 1 year being in practice, and having efficient software like CT has made the transition into practice easier than we could have imagined. We are both not the most tech- savvy people...
Love working with ChiroTouch! Great software and great people.
I have used Chirotouch for 10 years. I think its a great option for the cost and features it provides. We have used it for a non-insurance cash like practice up in Canada. We do not use the billing portion of the software, however have adapted the other features for our use. The team at Chirotou...
I have worked with a wide variety of EHR software, and Chirotouch is the gold standard.
Great place to work! Amazing staff and excellent products.
They keep billing my employer for an office that was shut down almost 2 years ago. Even though MULTIPLE WRITTEN requests were submitted.
It is an alright software but there support staff is TERRIBLE and as far as updating there support staff says they send out emails to have you schedule and I have never received one to my inbox ( yes they have verified my email multiple times.) Then when they received my request wanting to update ...
Wonderful program . Great help in minutes to solve my software issue.
Amazing service! Fast, efficient and amazing service! Chuck was great!!!
Worst experience. Application will not update without you paying them $1000's (WONT WORK IF YOU DON'T UPDATE) . Do not get this software, huge rip off. Probably the worst business decision I have made running a practice.
The chirotouch platform and support are second to none. We have used other EHR software and Chirotouch has consistently delivered with top notch server side and client facing support for our clinics. There are outstanding options in the platform as well as a wide array of outside integrations that m...
Just paid my staff 3 hours in an effort to resolve an issue we're having. At the end of our 3 hour "chat" with "Irene F", I was told that my concern needed escalated to further investigate and get back to me. I then asked for a manager name and phone number and good old "Irene F" said she did apol...
We changed from Eclipse to Chirotouch almost 4 years ago. Initially things were great. Training and switch over went better than expected. Then attention started to fade. Support's typical answer was "It's a glitch in your system". Uh... yeah so fix it! No such follow-through. Now we have been havin...
Love working with Chirotouch. The help is so amazing!
ChiroTouch is a very time consuming and clunky software. It requires full time staff devoted to implementation of the software. They make it seem like it is easy to integrate, but it is not. At my office, we didn't get our software up and running in the 45 days required in their contract, so we g...
We absolutely depend on Chirotouch. Been with them for 10plus years and have seem my practice quadruple in size over that time. The ability to remotely schedule appointments and send out automated reminders has tripled my patient compliance percentages.. They are always coming up with creative new ...
Lynette Conroy and Tami Howard are the BEST trainers. They have been so patient, helpful and hardworking with our team. I couldn't have asked for any better. Any tiny question we have had they knew it quickly and showed us how to do it with ease. I am so impressed with Lynette's team. I couldn't re...
I made the shift to CT from the advice of Dr. Owens and Dr. Studin. As a seasoned practitioner, you get used to doing things your way - so initially I was a little overwhelmed. I reached out to Laurence Peppler from the support team and he has gone over and above making my transition to CT a success...
This is the best decision for our business that my husband ever made. It may have saved our marriage ! LOL
I am saving so much time on my billing and patient recalls and once my staff learned it has made all of our lives easier, which means our patient care has dramatically improved ! Thank you to...
Changed from another software company in 2010 and we have never looked back! Thank you for always being on the leading edge of what is needed to serve our practice members best! Your passion for simplicity truly adds freedom to our lives as a busy office