Matt DeLeva

Review of ChiroTouch

ChiroTouch is a very time consuming and clunky sof...

ChiroTouch is a very time consuming and clunky software. It requires full time staff devoted to implementation of the software. They make it seem like it is easy to integrate, but it is not. At my office, we didn't get our software up and running in the 45 days required in their contract, so we got locked in to a full year commitment. When we tried to implement their online scheduling system, we quickly realized that it was going to cost us a lot of business by not allowing patients to book the same day online. There was no way to see the online booking system in the program demo. After we told them that ChiroTouch wasn't going to work for us, they told us that we still were required to pay for a year of service. Even though we did not go live with the software, even though we did not use it. It seems like if they were truly confident in their software, they wouldn't have to scam people by locking them into a contract for software that they didn't even use.