Great customer experience. I bought a laptop that needed repairs while it was still under warranty. CDI was quick to respond to my emails, helpful and repaired my laptop and shipped it back in less than a week. Without any hassle.
Great products, great prices, great service, Has saved my District thousands of dollars each year with quality refurbished equipment.
Purchased a unit through bestbuy for work purposes -
the unit came defective and was never inspected before being shipped out to myself. The shipment actually came with handful size dust bunnies and missing components. There was items missing from the order. The odd part about this was the empty pa...
I have purchased many products from CDI over the years. The customer service was excellent, and the quality of the products were great. Things have really gone downhill the last year or so in terms of quality service, and the products they deliver. Orders used to get shipped and filled within 1-2 ...
EMail to CEO
I ask Terry if i can purchase a decent laptop
Based on my experiences with CDI for this purchase ,
I have reason to doubt that CDI will provide us
with Certified hardware on my next purchase
CDI refurbished devices no free shipping on my purchase $448.00 + shipping Total $480.00...
Great place! Everyone is very friendly and supportive :)
these people are bunglers... wrong computer, no response to voice mail and a bounce back on the service email post on the web. amazing....amazingly poor....3/18/19 Update... receive a polite call and prompt response, so apparently they way to contact them is via email and not phone.
it took a w...
These guys have been calling me for years to buy computers. About six months ago, I bought over 100. The price was good and they were for Dell Optiplex machines so a pretty good machine. We've had issues with over 20 of them and the follow up has been terrible. They sounded like they wanted to f...
I am highly disappointed i brought a computer through internet essentials waited 3 weeks for it only to get a bootlegged computer that wont work unless being charged im so stressed and irritated
Really great for ordering computers! Especially Jen!
I purchased a laptop online on May 6. On the website they claim that a tracking number will be emailed after 2 days. I never received a tracking number and I called back on May 16 as well as today and there is STILL no tracking number. The customer service representatives today were unhelpful and se...
I ordered a computer off them and they didn t send me and invoice, a tracking number or the right desktop. Then their solution was to send the right hard drive but without the sata cable and mounting hardware necessary for installing the hard drive. I had also bought a graphics card compatible with ...
I have had the pleasure of dealing with Sean and CDI Computers a number of time over the past few years and every time I have been impressed with the high level of service I have received. Thanks for taking such good care of me.
Terrible. I bought a refurbished computer for my mother inlaw for an Xmas gift. The first one was late arriving and didnt get there till after neew years, when it was ordered 2 weeks before xmas. And then it did not work well when she finally received it, cd drive only opened when it wanted too. Had...
Really bad customer service.
They used Comcast name to sell their stuff but don't provide same service.
Promised call back and didn't call back.
Didn't answer emails.
I would recommend stay away from this place.
worst company to deal with, such bad customer service, they don't even bother to respond to calls or emails, computers did not work at all, they sell damaged goods, prices are higher as compared to other companies, do not buy anything from here, would not recommend anyone to buy anything from here.
These fine folks RoboCall random numbers and ask to talk to the computer department manager.
If you like getting calls at odd hours on your personal cell phone, then go ahead and shop at CDI Computer Dealers. If you prefer doing business with professionals, who honor the USA National Do Not Call ...
Bottom line, it sucks dealing with CDI these days. It is a sign of a company in disarray and decay. And I am very sad it has degenerated in to the company it is today. CDI used to be a good company, which provided good products coupled with excellent customer support. I used to buy ten$ of thousan$...
Friendly people, descent prices, time and care taken with the equipment they sell, solid customer support and overall - better than anyone else we deal with
Have heard many complaints about the customer service regarding warranty, and when I went here shopping for a case the service was relatively poor
CDI Computer Dealers is the best place to shop for computer/laptop for any needs especially education! They have the best customer support! You will not be disappointed buying computers from CDI Computer Dealers. Amazing experience!!!
Great location Markham. And CDI does interesting business.
The production department(plant) is the worst place to work in this company because of the poor/with bad behaviour management stuff of this department
I would love rate "0" if !!!
Marco is a great person and a great account exec. He is what keeps me coming back for more!
Bought a refurbished laptop from them on Best Buy.
The laptop wasn't working properly and they sent it back to me still not repaired twice. Their technicians weren't able to repair it properly, they made me waste my time for 2 months and in the end I was forced to get a refund.
Customer servic...
I ordered a refurbised laptop from them over BestBuy. It took about 10 days to arrive. I ordered one with 240gd SSD drive and it came with a 168gb instead. Poor service and wrong order.
Horrible service, and support! Bought a refurbished Optiplex 990 with Windows 10. Windows does not support Windows 10 and there are challenges getting updates. Service Rep could not advise if I should update the Bios as the Dell website advised and said I "may not want to just for the sake of doing...
Had an excellent experience with their customer service. Purchased a refurbished laptop through best buy last january, and they were very kind when I took advantage of the warrenty 11 months later for a battery issue. Shipping it over from BC was easy and stress-less and customer service reps were a...
Love buying computers and monitors here! It's for businesses generally however if you are in need of a few systems they will accommodate usually for personal use. Being local is ultra convenient. I have bought stuff here for alot of different businesses and I have always been happy with the price an...
Keep walking and don't stop until you can't see them anymore.
Worst Product and Customer Service
2nd time. they have done the mistake. Very inefficient and poor service.
Sent me Window Home edition than Pro. Took 3 days to call me for New Computer. Drove Brampton to Markham. Guy on front desk has no idea! Gave a sitting loose computer and old keyboard ,mo...
I have been buying refurbished laptops and pcs from CDI for the past ten years. I have always been having with both the quality of the computers and the customer service. I recommend them on a regular basis.
I purchased a computer for resale on June 23rd 2017 (a Friday) and delivered it to my customer on June 27th. It came back to me on June 21st 2018 (a Thursday) with what appears to be a hardware issue. I contacted them on June 27th and they refused to cover it stating that it was paty warranty. Since...
I bought a refurbished laptop and it is painfully slow. Also the computer does not hold a charge. I spent $150 money I could have used towards a new laptop. Do not waste your money.
Update: I called customer service and they sent me a replacement laptop that works great!! If you have issues wit...
I work there as an Account Manager and it's a great place to work. :)
Bought a refurbished monitor on STAPLES website (no references of conditions or notes that the monitor will by supplied by a different company) - the order came from the CDI. The monitor was functional but it was in a "very used" conditions with the stand from a different model, missing cable cover ...