J

I have purchased many products from CDI over the y...

I have purchased many products from CDI over the years. The customer service was excellent, and the quality of the products were great. Things have really gone downhill the last year or so in terms of quality service, and the products they deliver. Orders used to get shipped and filled within 1-2 days, and now they have 8-10 day backlogs. Extremely disappointed with what this company has turned into. All the reps and customer service team do is provide lip service and claim they have to jump through hoops to get things done.

Update Feb. 2020
80% of the workstations I purchased last year had some type of hardware issue within a year. From power supplies, to hard drives, and processors. I do not bother contacting CDI, because they will make me wait two weeks to get a replacement shipped out.

Comments:

No comments