I purchased a laptop online on May 6. On the websi...

I purchased a laptop online on May 6. On the website they claim that a tracking number will be emailed after 2 days. I never received a tracking number and I called back on May 16 as well as today and there is STILL no tracking number. The customer service representatives today were unhelpful and seemed irritated that I was unwilling to wait another week to maybe get a package if I couldn t a tracking number until MAYBE Monday. Then I asked for a refund and was told it will take 3-5 business days to process a refund. I FEEL that because the program is marketed for low income individuals that the CSR s treated me as such. I ve NEVER dealt with a retailer that treated me this way and I ve NEVER been made to feel so small.