Sean was an excellent salesman. Saved the sale for this store after I almost went elsewhere based on poor service from Yash the business manager. It should be known that even if a customer refuses insurance and all the gimmicks, and demands a certain level of service, that professionalism prevails. ...
My experience with the service department at Budds' Mazda was very good. From the service adviser "Katie" to the mechanic who corrected the problem everything went very well. I was completely happy with my experience.
David
What a great buying experience. We purchased our new Mazda3 from Joseph and we cannot say enough great things. Very knowledgeable and friendly. I wouldn t hesitate referring my friends and family to visit Joseph for there car needs. Thanks to everyone at Budds Mazda for making our car buying experie...
Great experience with my first car with Matt! He answered all my questions and helped with all of my car needs. Matt made me experience a lot less stressful than I thought it would be.
Awesome experience getting my service done at Budds Mazda! Very friendly & welcoming staff, that you could tell genuinely cared about satisfying each customer's needs!
We went to see a used Mercedes c350. We did not buy the car. However it was a great experience. Mike was very professional and informative. Let us test drive the car. Unfortunately it was not to our liking.
The service department goes above and beyond on a consistent basis. I m always warmly greeted by my name and they always work hard to accommodate any surprise repairs my Mazda has. I have moved out of Oakville and have tried other Mazda dealerships now -the professionalism at Budd s is clearly unb...
Being a recently landed immigrant, going through the process of buying a new car was one of those chores I was not looking forward to. However, this view changed completely after my visit to Budds Mazda in Oakville. From the moment I walked in the dealership s doors, I was met with a friendly staff...
I bought my Mazda from Budds' Mazda last month and loved the experience. Staff was friendly and helpful. Specially Michael (He was my sales consultant). If you are planning to buy a Mazda, I highly recommend these guys. Good luck!
As soon as I set foot into Budds Mazda lot, I was greeted by a helpful CSR who guided me to CSR Sean .G and the rest is history. He was beyond helpful, informative and personable, felt like I knew him forever. Within minutes, I was test driving a smooth Mazda 3 Hatchback. After conversions about lif...
From the moment I walked in, it was nothing but amazing and friendly service, budds Mazda doesn t just treat you as customer, they treat you as a family member
Wow!! I can't say enough positive things about the service we received at Budds Mazda! The whole service team, including Gerry and Katie where extremely friendly and knowledgeable. We where met with a warm welcome and they took care of everything right away. They kept use up to date and saw everythi...
Joseph helped me with purchase of my car in a concise and efficient manner, which is exactly what I wanted. Found the car, which was priced competitively, went in for a test drive on a Wednesday and picked up the vehicle Saturday morning. The hours the dealership have is extremely convenient for my ...
I appreciate the shuttle service between the dealership and my Oakville office. The complimentary car wash is also a nice touch.
I bought a Mazda 3, 2014 GS-SKY for my wife, and we both admit that the car is amazing. The exterior shape is athletic, interior is top-shelf, and seats are very comfortable. The infotainment system is easily and fully controlled from the center console which allow you to drive safely. Fuel consumpt...
Did my first regular maintenance, and was so satisfied with the service!
Will see you later for my next appointment.
Just bought a Mazda 6 GT from Budd's. Must say they took good care of my interests throughout the buying process. Sean Gooding was the sales rep who assisted me with the purchase- an amazing character! Highly suggest buying cars from Budd's, The day I went to pick up my car I was nervous as to what ...
At Budds Mazda they do everything they can to make servicing your vehicle as seamless and convenient as possible. Covering all my vehicles needs and providing quick and reliable shuttle service.
Didnt like the service provided. Went to another dealer regarding a 2019 mazda 3, and got a better price
Since, I am new to Canada and was looking to purchase a used car. After checking out few car dealers but their offers were not suitable, Then I came across, Budds' Mazda car dealers. I called up to inquire & they helped me fulfill my requirements at reasonable price.
I own Mazda3 which I got at a g...
Excellent customer service. Period.
I've been getting my Mazda serviced at another Mazda dealership for the past 3 years with mixed reviews. Due to Covid, I thought of switching to a dealership closer to home (why I didn't think of that before is beyond me).
Took my CX-5 for a annual service a...
Since the purchase of Mazda 3 sports vehicle in 2015, service to the vehicle as required is performed by Budds' Mazda at Oakville location. The service representatives of the dealership are very courteous and informative in providing advice attending to the needs to be done for the reliable function...
Took my 2015 Mazda 3 GT in with some clunking and banging in the front end when doing parking maneuvers. Waited and hour and a half to be told nothing was wrong and they couldn't find the problem. So I asked to have the chance to show what it's doing. Service manager came to see an hour later after ...
Visited Toyota, Accura and Mazda today and the difference in quality of customer experience went from Heavenly ( Mazda ) to hell ( Toyota ) ... Accura was bang in the middle ... Budds Mazda was not only organized and welcoming but super clean and presentable which honestly is what a dealership shoul...
Always a pleasure visiting Budds' Mazda in Oakville.
Had a great experience with Budds Mazda, from when I first walked in until the time I drove away in my new car, Joey Khalaf was a great salesman and a great guy who helped me through the whole process. Couldn't be happier with the staff at Budds and highly recommend them
Got a great used car. Budds' staff were able to have it ready for when I needed it. Mo went above and beyond to make sure I was happy with the purchase. My mechanic had a look at the car - thumbs up. Thanks Mo!
I worked with Mo to get into a new 2017 Mazda 3 - he had an exceptional level of quality customer service and was a pleasure to work with to find a new car. While I did not purchase a vehicle from Budds (they did not have what I wanted - ended up with a lightly used 2014 Mazda 3) the experience at t...
Had an amazing experience at Budds . From the service itself, Ganesh reviewing everything with me, to Trevor providing an excellent shuttle service at the times that worked best for me.
Thank you!
No pressure sales people. Laid back atmosphere. We were able to do the test drive on our own and really talk about the car. Great prices and deals. We didn't end up buying because the interior was smaller than another brand but I would come back here if in the market again.
Always professional, friendly, and efficient. Thank you.
Budd's Mazda does a great job of developing terrific, customer focused staff. Our primary interaction is in service, and we are very pleased with the attention to detail, follow up, and getting the right job done. We even bring our Ford to Budd's for most of its service.
Keep up the good work!
Purchased trade in vehicle at dealership. Car was clean, inspected, full tank of gas and as-described on Autotrader. After one month still no issues at all. Overall, pleasant experience and I would deal with them again.
Loved the experience at Budds' Mazda! I randomly came by Budds' one day and Sean knew exactly what I wanted. He showed me around and answered all my questions. I knew this was the place I was going to buy my first car! And that's exactly what happened. Thanks Sean and Budds'!
Easy booking, great service. All done on line without any contact with a human - fantastic.
Was in the market for SUV and decided on the CX9. After trying out a few Mazda dealerships landed with Budds and not disappointed with our decision. Sean is not only a great advisor but also very honest and takes time to understand your needs. Would recommend Sean and Budds dealership to anyone.
On time - services as requested - only did work necessary - one small thing - complimentary car wash (I know it's complimentary) was average at best....
always very friendly, will tell you what needs to be done and what can wait!
Fair pricing and free car wash with regular servicing
Very satisfied with my advisor Ganesh, price, quality and speed of service on my recent appointment.
Michael (and all the staff at Budds' Mazda) were extremely helpful to me when searching for a new vehicle. He was knowledgeable and helped me to find something that matched my needs (a beautiful new CX-5). Throughout the whole process he was available to answer my questions and made buying a new ca...
Katie Andrews and the rest of the service team at Budds have always been attentive and responsive to any concerns or service needs when it comes to my previous and current Mazda vehicles.
Communication is excellent and they take the time to explain what needs to be done and why.
There are 3 M...
This was the best car buying experience that I have ever had. Pat Mosca was the most sincere salesperson that I have ever worked with. He listened to what I wanted, gave me important feedback and information and was very patient waiting on me to make my decision. He was very knowledgeable about t...
Clean location and a reputable dealer.
The dealer came highly recommended and I recommended my father to purchase the vehicle from this location.
Unfortunately my experience was just unacceptable.
Two different occasions I booked meetings for sign documentation to co-sign on a vehicle purch...
After my frustration with my touch screen, I was contacted by the account manager, who took great concern in my case and made sure my car gets fixed as soon as possible. Service was great ever since. Thank you so much for your quick response and prompt action
I bought my first brand new car at Budd's Mazda and am so grateful that I did. Our sales rep Mike Holguin was amazing. He handled all my first time car buys questions with such professionalism and ease. He knew I wanted to get my new 2014 Mazda3 as quick as possible so looked long and hard to find ...
I had an excellent experience at the budds mazda dealership in oakville. Matt Wren was an outstanding person and i felt like he knew his cars real well. He made it possible for me to get into a mazda and was very informative when asked about a certain model or type. I appreciate all help he has give...
My second and last time there. Car was supposed to be serviced for 3-4 hr it was there for over 5. My car is not even 2 years old and the AC broke, AC is under warranty but because it was not manufacture defect I ended up paying for them to even check it. I also have extended warranty and was told...
Matt at Budds is awesome! Finally a salesman with a personality. He was professional and always ready with a tasteful joke. The process was enjoyable from start to finish. He answered all our questions and delivered on everything he promised. He even made sure my phone was hooked up before I l...
Ganesh did his job well while serving me. He did go over and above by correcting a problem with a setting on my CX5 caused by the Mazda mechanic who worked on my vehicle. Thank you Ganesh.
This is our second vehicle that we have purchased from Budds and had another great experience. We had the pleasure of meeting and dealing with Matt and felt no presure at all. I would highly recommend Budds Mazda.
I just recently purchased a Mazda 3 from the Budd's Mazda Dealership in Oakville. I was thoroughly impressed with everything and the service experience that I had. Michael Holguin was an excellent sales rep and I really felt comfortable in working with him to find the perfect car for me. I visited ...
Although I didn't purchase a Mazda vehicle, my experience with Rahul at Budd's Mazda was very pleasant and one of my better experiences with car sales people. He was professional, helpful, and honest. He was willing to negotiate pricing within reason, and he treated me with respect; I really appreci...
Hi, id like to say thanks to Jason Rebelo at Budds Mazda for all of the help and hard work when it came time for me to need a car because mine was lost in a crash. With the very little time the insurance companies gave me (less then a week) with the rental car, Jason did everything he could to get...
UPDATE:
Since writing the review below I was contacted by Jason the department manager and he helped me arrange an appointment with the shop to fix the scratch. I am happy to say that they were able to accommodate the appointment right away and the paint job looked good as new. Thank you Jason for ...
Rahoul was super helpful and knowledgeable. I would highly recommend him as a sales person.
Service was excellent! While my car was in for scheduled maintenance, I wanted to have it checked to ensure that collision repairs had been appropriately completed. They sent me an email before my appointment to let me know the cost of the additional service and then when the service took less tim...
Always excellent service, feels like family looking after family.
Sean Gooding assisted me in all the necessary steps in getting me the right vehicle for my needs. For that and his professional knowledge I can't thank him enough.
The folks at Budds' Mazda have always taken good care of me and my car, even back when they were still QEW Mazda.
The initial sales experience was a positive one, ditto for all the service appointments since then.
They've solicited my feedback on a couple of occasions and then implemented some of ...
I recently went into Budds to compare a few cars and met with Rahul Sidhu. Really awesome guy. He gave me a lot of good advice and I eventually settled on buying a cx5. I'm really excited about it :) Thanks Rahul for being so professional and courteous and making my whole experience at Buddss great ...
I recently purchased my first car from Jason R about a month ago at Budds'. Jason was extremely friendly and made the whole process very easy. He was very knowledgeable and was able to answer all of my questions. He has also followed up with me a couple of times to make sure that I'm settling in wel...
I was looking for a replacement for my ten-year-old Mazda 3 Sport and found a pre-owned one online that looked promising. Even though I live east of Toronto and the car was in Oakville, after speaking with Rabi Lahdo on the phone I decided it was worth the drive to Oakville. I have never had such a...
It was professional and according Covid19 safety rules.Liked the speed. Originally i was told no appointment till end of November but it happened next day.
Had a great experience. Ganesh from the service team was really helpful and my car is in excellent condition.
What a place to buy or even drive to. I came there recently to look around at the New 3 that me and my husband like. It was just awful. Your front line cars are park in the worse way possible. I mean cars in the airport or local Sobye's are parked in better way The whole lot seems like pile of eit...
I am enjoying my new Mazda CX3 very much. It is very smooth to drive and I am nice and warm with the warmed seats and steering wheel! The safety features interrupt my train of thought or attention sometimes but I will get used to that.
I hope this car will last a long time with no problems.
M...
Excellent sales experience with the charming and knowledgeable Lukasz Dowgialo. He put up with my longer than normal test drive and advised me well.
And, lucky me, before owning the car for a week, I had to pleasure of experiencing both the Road Side Assistance and the service department, too. Th...
My husband and I visited Budds to consider the CX-5 for our first car purchase together. We were immediately greeted by Jason in a very friendly and welcoming manner. He showed great knowledge and passion for the cars, and gave us a lot to think about. Overall, Jason was terrific to work with!
It was a great experience being customer to this lovely dealership, they helped me with everything and were very generous. I would say they have a wonderful customer service starting from when you enter the dealership till you leave with your new car everything s amazing. Mr. Leigh was a great man w...
I recently purchased a 21 CX-5 from Budd s Mazda through Michael Ramalho. Very easy to speak with and communicate through Michael. Michael wants to ensure you leave with a great car- and that I did.
Very happy with service, price and performance. Carla did an amazing job taking care of the paperwo...
Incredible experience. 4th Mazda dealership and the first to truly help me. I ve had 2 Mazda s and their service department was the first to properly inform me of warranty services in detail and make sure I was taken care of. Whereas other dealerships have charged me for work that would have been co...
This dealership is just not one you want to go to. Bought my car from here... payed for extra warranty to find out ever time I go in to get something checked which is under my warranty there is a fee of 50$ + to fix whatever my issue is and I was NOT told about this! Go to another Mazda dealership a...
Thanks you all: Moe, Jason, Sean, Carla and Sarah for making the experience of buying a Mazda a perfect one!
Excellent customer service and nice communication. Thanks Andrea.
Matt Wren was instrumental in helping us find and purchase a used Mazda 3. His knowledge of the products combined with his great personality made the process of purchasing our car very straightforward and comfortable for us.
We would definitely go back to see Matt for any future purchases and w...
I bought a Honda, I was just there to test drive. I'm only posting this review because the location responded to me and asked for more information.
Jason, the service manager, was able to turn a really bad situation into a very pleasant customer experience. Honest, transparent and puts his customers first!
Great Vehicles - Great Team!
Budds' Mazda has not only an excellent selection of Pre-owned Mazda's but has a strong selection of other makes as well which i thought was great. This way i am able to know whatever vehicle ends up fitting my need the best, i am still able to work with a professional t...
Best dealership I've dealt with. Staff are prompt and courteous and the service center is great. I'm going to be pushing 200,000 km and the car is still running like its new.
After terrible and rude service at two other Mazda dealerships in the area, I came to Budd's Mazda in Oakville and met Mike. He was straightforward, helpful, and nice to myself and my family. I purchased my first new car and could not be happier. He was even patient with me while I took 10 minutes...
Went in Budds Mazda looking for a used Mazda 3 or CX-3. Found Jason such a professional sales. He has great knowledge of Mazda cars and is friendly and helpfully. Spent time with me to explore the cars and test drive. Highly recommended.
The parts and service department is hardworking, friendly and helpful. After my car was serviced they washed it for me. The shuttle service is excellent too! Jason Rebelo took me out for a test drive in a CX-5 and did an outstanding job too. He was very helpful and really knows the car well and ...
The staff in the Service Dept. are awesome! They are all so pleasant and have answers for all my questions. I never get pressured with "up-sells" and the work is always performed as described. Plus they wash my car! I actually bought my car at another dealership but wasn't happy with the service dep...
Budd's Mazda continues delivering very customer friendly services (easy to book, no stress) and a great team (Sean, Aislinn). Special thanks to Ganesh, very valuable tips on maintenance and car knowledge.
Keep up the good work Budd's Mazda Oakville.
They play the same old car sales person games. They agree to something to get you back in their dealership then they deny that the have agreed to this. Very unhappy with this dealership and will never deal with them again.
Very satisfy with the service I get from Budds' Mazda. I highly recommend Budds' Mazda
Awesome service great people very friendly definitely will return
Had my MX-5 RF in the shop for a bad noise under the car found the problem in half an hour and charged me half an hour that to me is honesty perfect people all around service reception area mechanical area just a great place defini...
Purchased 2017 mazda6 from Budds in June. We have dealt directly with Sean Gooding. He has been very professional, polite and gave us the time we needed to make our decision. He was fair and honest, understood that we had other competitor vehicles in mind. He was able to let his product stand by ...
- Great service - Friendly staff - Great experience
Mohamed, the representative that helped me was extremely friendly and delivered a great overall experience while purchasing a used car. He was very easy to work with and let me test drive and jump in cars each time I asked. I was never pressured a...
Sales: Recently bought a second car from them. Fantastic experience, this time was helped by Sean, and couldn't have asked for a better experience.
Service: As Always Fantastic Service! The service Department makes everything to solve any issue you might have and help with a superb customer exper...
I like Budd's Mazda. I bought my car here and continue to get my service done here.
Amazing service by Andrea and the service crew. Seamless Comms when booking my vehicle in to get my tires changed, however just wish they mentioned that there was no facility to wait for it to be done. I had to trudge through the rain to wait at Tim Hortons just down the road. There was also no shut...
Friendly and efficient staff. Every steps from booking to finishing the maintenance service are easy and smooth.
Joseph Khalaf was very helpful with my purchase of a Mazda 3. He guided me along the process, answered many questions, and was a pleasure to work with. I would highly recommend him to others looking to buy a car.