Trying to get technician to solve email server errors. Only one tech they can't find. This is my fourth call today, and second day trying to solve the problem. I am sent to his voice-mail, but it hungs up before leaving a message. There is no one else who cannot help.
I've always received great service from BTEL and Autumn is really helping me out making my transition to a new house much easier! I work from home so my internet service is extremely important. Thanks BTEL and Autumn!
Horrible and over priced. For years on a few occasions would not have service for a day or 2. When you ask them about a credit they tell you no. I moved and canceled my service and they owed me money as a credit. When I asked them when would I get it, they told me it takes at least 90 days. What a j...
Super expensive and we dont even use the phone line but still have to pay it. The internet goes out every few months and is slow and buggy at best. BTEL is literally our only option here for internet, and it's one of the worst providers. Sure the people who work there are lovely, but the service is ...
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Just complete garbage go with Hughes net guys and girls
One of the best companies I have ever dealt with. My husband and I recently moved to South Brazoria (Rivers End) from Dallas. We love everything about this beautiful town, and the incredible people. We closed on our home on a Thursday, by Monday B-Tel had our home wired for internet, and phone. Hug...
Today I had the pleasure of having FTTH installed. The btel reps were very professional and did an outstanding job! Thank you!!!
Horrible company. Internet is always going out and when we call them it s always a problem on our end. You overpay for 20mb when really you re getting only 2mb. Hopefully another company steps in and puts this sorry company out of business
The internet never works right no matter how many times they come to fix it within a day or 2 the internet starts doing the same thing not working!!!!!
If I could give this company negative stars, I would. I m glad all the 5 star reviewers are living in a fantasy land. Must be nice. Deal with this company (through numerous names such as Classicnet, Coastal Link, Suddenlink, etc) for 15+ years with your Internet and cable not even working for a cons...
How do I give less than one star on here? Epitome of small family owned town stranglehold monopoly. Anywhere else you can get internet 5 times as fast (~50 Mbps) for 1/3 the cost (30 bucks). Maybe one day if the city council ever decides to do whats best for their residents instead of their own pock...
90$ Deposit + 95$ a month for only 50 mbps!
What a price spike!
I guess if you need it you need it but man that's expensive. And then they add a "fiber maintenance fee" on top of that!
We have had btel internet & cable for several years. Occasionally a problem would arise but it was always resolved in a timely fashion. They have always been courteous to me. I don t understand all these bad reviews. I m assuming they are warranted but this has not been my experience.
Also yesterda...
Everyone posting poor reviews claiming Btel is a "monopoly" has no idea what they are talking about. Internet providers have NO say in who competes in their area. The truth is, the BIG providers don't want to spend the money to provide you service. It costs MILLIONS of dollars to build a network and...
I have had nothing but problems with Coastal Link (and now BTEL) since I moved here 6 Months ago. Before, I had AT&T U-Verse and never had an issue my entire time using them, so starting off my standards were probably a little high . However, within the first month of using BTEL I had to call f...
since august of this year iv had non stop issues with service. First it was my ground Jose was a saint on putting a whole new line as it kept burning up. Service keeps dropping and now they are saying its my device when the same issue happened with their device. They need to fix their side of things...
Worst company ever never doesn't even offer good internet packages there all slow. Over charges there stuff never works. It's always down, yet when you call them your lucky if you get an answer. Disgraceful company and would have no customers left if it wasn't for the monopoly.
With all do respect . DO NOT trust this company with your business internet. Personal is up to you but it s even worse, but I keep reminding myself that this company lacks competition. They won t care about all the 1 star reviews until a larger company makes its way to the area Like AT&T U-Verse , ...
The owners of this company need to be tar and feathered and run out of town like they did in the old days, they are disgraceful and have no shame they are stealing money from the hard working people of brazoria I hope they read this because they sure won't answer there phones to hear it, the interne...