since august of this year iv had non stop issues w...

since august of this year iv had non stop issues with service. First it was my ground Jose was a saint on putting a whole new line as it kept burning up. Service keeps dropping and now they are saying its my device when the same issue happened with their device. They need to fix their side of things as far as the ground and the ports on the cable I didn't realize they had to fix a part for the last couple months literally found out yesterday. I live in a area where I need internet and they are the only provider and I work from home so the leaking internet does not help either. I PULLED 4TB IN ONE DAY NOT POSSSIBLE THEY NEED TO GET THE LINES FIXED CORRECTLY AND GIVE US BETTER DEVICES