Beacon Bicycles

4.6 · 113 reviews
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Ashley Vance
Reviews 1
2020-09-21 02:28

Went here to buy a bike mound for me and my boyfri...

Went here to buy a bike mound for me and my boyfriends bikes, it worked well, pretty expensive but worth the money because it actually works for our mountain bikes,the employee,( i dam sure hope he wasnt the manager) said these were the best, so I decided to go with it, now as far as customer servi...

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Joseph Santoro
Reviews 1
2020-09-16 02:41

During this Pandamic I took my bike to Beacon.

During this Pandamic I took my bike to Beacon.
Jeromy had two tires on my bike in no time and helped me put the bike in my car.
Jeromy was the best!
Now I can get some exercise in.
Stay safe during this time in our life s.

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Coach Michael
Reviews 1
2020-09-12 01:38

Susana was very helpful and patient with me. I had...

Susana was very helpful and patient with me. I had tons of questions exploring the best option to buy a helmet and other items. She so knowledgeable! I m very satisfied with purchases, also I ve learned a lot from the expert. Thank you so much, Michael.

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frank yanni jr
Reviews 1
2020-09-10 03:06

great staff, & best service, & most times if you b...

great staff, & best service, & most times if you bring your bike in for almost anything they may fix or do right there on the spot .. love this place & my family has shopped when they were in harbor village square & that is way way back, i don't even remember what year that was ??

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Gregory Meyer
Reviews 1
2020-09-09 10:13

I have always had a positive experience at Beacon....

I have always had a positive experience at Beacon. When I first moved to the area they helped me with my bicycle that had a problem with frequent flats. They also provided quality service on my mountain bike. (Neither of these bikes were purchased from Beacon.) Recently I purchased a Trek e-bike fro...

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T Gouse
Reviews 1
2020-08-17 03:31

The staff was super friendly and helpful. Now my h...

The staff was super friendly and helpful. Now my husband and I, along with our 2 kids have new trek bikes that we have enjoyed all summer! Very happy with our purchases and we will definitely buy from again when our kids are ready to size up their bikes.

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Brooke Tommi
Reviews 1
2020-08-05 23:18

Purchased my first bike at Beacon 17 years ago and...

Purchased my first bike at Beacon 17 years ago and she still rides great! I have passed her down to my son and now I purchase a brand new Electra townie that I absolutely love! Jim was very helpful with answering the many questions I had. Everyone there was friendly and service was fast!

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Neal Galloway
Reviews 1
2020-07-26 13:34

Called this place to try and make an appointment t...

Called this place to try and make an appointment to get a new chain on my bike and just have them check it over for me. They said I'd have to leave my bike with them for a WEEK for this simple task! This was the amount of time they'd need when I was scheduling an appointment...not just walking in (w...

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Allison Schaefer
Reviews 1
2020-07-22 22:57

The staff is extremely knowledge and helpful! They...

The staff is extremely knowledge and helpful! They helped me not only choose a bike, but gave me all the necessary information and accessories to be successful on the road! Its clear they cater to everyone from minimal to expert skill level.

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Randy Grauerholz
Reviews 1
2020-07-16 05:04

My wife and I bought bikes several years ago. We g...

My wife and I bought bikes several years ago. We get yearly tune ups and the service techs always advise us of any concerns. So honest and reliable. We are seniors and enjoy riding on the Ocean City Boardwalk. I m returning to Beacon today for our yearly tune up. Usually do so in the spring, but get...

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david gross
Reviews 1
2020-07-08 06:30

recently purchased a new bike for my daughter as a...

recently purchased a new bike for my daughter as a Christmas present. I was overwhelmed by the bicycles, accessories, styles and types of bikes available in todays market. The people at Beacon could not have been more helpful. They absolutely know a lot of what is important when buying a bike. They ...

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Anna Grasso
Reviews 1
2020-07-02 02:22

Many locals will agree when I say this, Beacon is ...

Many locals will agree when I say this, Beacon is one of those places where they only want to cater to the wealthy. Only high marked retail items in that oversized showroom, and if you try bringing in a "NON Beacon" bicycle for service, they treat you like a darn nuisance. Beacon is one of maybe 2 b...

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DomTrump
Reviews 1
2020-06-24 19:32

Best products. Knowledgeable and friendly staff. C...

Best products. Knowledgeable and friendly staff. Convenient location and hours. I have purchased/serviced all of my bikes, accessories and gear at the Northfield, NJ Beacon since 1990. Even though I could order some things on Amazon, I prefer to go to the store so that I can get advice from the serv...

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Anne Pratt Isaacson
Reviews 1
2020-05-23 18:12

I brought two bikes in to be repaired and adjusted...

I brought two bikes in to be repaired and adjusted. Scott assisted me and was friendly and helpful. I was impressed with how professional and knowledgeable he is. Scott noted and corrected some safety concerns as well. He went the extra mile to assist me and I truly appreciated it. The repairs were...

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Terri Marks
Reviews 1
2020-05-23 04:28

I've been going to Beacon for about 6 years now. C...

I've been going to Beacon for about 6 years now. Cody, Mitch and everyone there are very friendly, helpful and knowledgeable about everything bike! I purchased my first road bike there as well as my Mountain bike and I couldn't be happier. The entire process was very informative and the price was re...

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Harry Southard
Reviews 1
2020-05-21 05:43

Beacon was able to order an Electra Cruiser 1 and ...

Beacon was able to order an Electra Cruiser 1 and have it delivered when bicycle shops closer to me, near Mt. Laurel, couldn't. My family purchased bikes from Beacon when I was a kid, now I'm purchasing from them again as an adult. Andy S. was helpful with the order, and Susanna R. made sure bike wa...

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Paul Whittaker
Reviews 1
2020-05-17 08:16

This is by far the best bike shop around. The sta...

This is by far the best bike shop around. The staff is courteous and professional, and the service is by far the best around. I've been a customer for over five years now and I cannot say enough about this shop. They have a great selection of bicycles and equipment. The staff is comprised of peo...

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Ben Spikol
Reviews 1
2020-05-13 17:55

I brought my bike in for help with assembly and th...

I brought my bike in for help with assembly and the staff there was very ready to help. They were all very friendly and told me when the bike would be ready. They then called to tell me that there was an issue and that it would take one day for a new part to come in then told me the price for the pa...

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Mountain Bike beginner
Reviews 1
2020-05-05 01:28

I went there Sunday the 21st to get a bike rack. I...

I went there Sunday the 21st to get a bike rack. I also purchased a high pressure pump and a tube. The guy was very knowledgeable and was a big help. He even showed me how to put the rack on. Mind you it was 103 degrees. You have a new customer thank you.

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John Thomson
Reviews 1
2020-05-04 07:56

I what to thank Scott for his help selecting and f...

I what to thank Scott for his help selecting and fitting my son for a new bike. My son has autism, he rides and competes with Sea Isle Islanders Special Olympics team, it can be hard for him to cooperate, Scott put him at ease which made the process very easy. Also thanks for the tech who took the t...

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Harry Randel
Reviews 1
2020-04-05 08:27

Last weekend I brought my bike into Beacon because...

Last weekend I brought my bike into Beacon because of a problem with my front derailleur. Scott W not only took care of that problem, but also straightened out some other issues with the rear shifter. I've ridden the last two days and the bike is riding better than it did when it was new! Also, wh...

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Zeal Aspen
Reviews 1
2020-04-04 20:32

So here's the story, I had came to Ocean City for ...

So here's the story, I had came to Ocean City for vacation before Memorial weekend. I brought all my cycling equipment; shoes, road bike, nutrition stuff, tools, spare parts etc and the one major thing I forget is my training clothes. I felt so dumb when I found out. So I went looking online for a b...

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Sara B
Reviews 1
2020-03-26 14:17

Excellent customer service! Today I took my bike t...

Excellent customer service! Today I took my bike to Beacon for a Spring tune up. I was greeted at the door with a friendly smile & taken right over to the service department. Scott did a super job!!! My bike looks & rides like new. He also noticed that I live about 45 minutes away so he offered to d...

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Ron Klimoff
Reviews 1
2020-03-10 06:08

Bought a bike there a few weeks ago, it was a grea...

Bought a bike there a few weeks ago, it was a great experience. Cody was awesome, no pressure. He was honest and very knowledgeable. I ended up buying an Electra, and I love it.

The only thing that was strange is I got an email a couple of weeks later to bring the bike in for a free tune up. ...

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Donald Crone
Reviews 1
2020-03-02 02:42

On vacation in OC NJ Sept 24, 2016 and broke my fr...

On vacation in OC NJ Sept 24, 2016 and broke my front fork on my road bike. Took my bike to Beacon and Marco fixed it straight away and had me back on the road in less than an hour. He also adjusted my bike and fixed a few other minor issues. My bike is now running perfect. Fork even matches my bike...

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Tom F
Reviews 1
2020-02-27 15:38

If you're just getting into cycling or it's not yo...

If you're just getting into cycling or it's not your 1st passion or you just simply don't know everything and also don't have enough money for the perfect bike that's as lightweight as a bird with hollow bones, I would suggest a smaller more friendly and intimate shop that will help you build your k...

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Patrick Burns
Reviews 1
2020-02-17 21:13

Beacon is a nice local bike store for purchasing p...

Beacon is a nice local bike store for purchasing parts, tools accessories, etc. in a pinch. They also carry a nice selection of bikes, though I have never purchased on from them. I rate them 3 stars due to their sub-par service department (post Marco, who was the best). I recently spent over $350 do...

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Caitlyn Cornish
Reviews 1
2020-02-14 09:15

I had a great experience with Beacon Cycling. I ju...

I had a great experience with Beacon Cycling. I just purchased a Trek FX 1 from there and I will be sure to come to them with any maintenance I need for my new bike. The staff is super friendly and knowledgeable. I would recommend Beacon Cycling to anyone looking to purchase bikes, bike gear, or mai...

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Todd Lasky
Reviews 1
2020-02-13 07:44

I ordered a bike for my daughter two months ago an...

I ordered a bike for my daughter two months ago and was told it would be ready to be delivered in two weeks. Paid in full. The first time I called to follow up I was told in a dismissive manner that they would call me when it was ready. When I followed up again a week later I was told that they wou...

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Steve Sundra
Reviews 1
2020-02-10 09:03

Beacon is a great bike shop! The owners have been ...

Beacon is a great bike shop! The owners have been actively involved with the cycling community for at least the 34 years since I first started seriously riding. Mitch guided me through my first group ride and he and his wife, Susanna, and I still trade turns to this day. The chief mechanic, Marko, i...

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lenga itap
Reviews 1
2020-01-27 15:08

Brought it in my kids cannondale catalyst 4 2017 f...

Brought it in my kids cannondale catalyst 4 2017 for repair with a bent hanger for the rear derailleur hanger, the bike has only 80-100 miles on it, that said, i know for a fact that chains last for 1,000 km s at the least! Now i got a call today saying that my chain was already worn out and so is t...

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Jim Ziereis
Reviews 1
2020-01-26 21:50

Mitch and the staff at Beacon are incredible. I pu...

Mitch and the staff at Beacon are incredible. I purchased my bike from there and was amazed at the huge selection they have on site. I take it in for regular servicing which they are always thorough with. This time I wiped out and needed some quick turnaround which they were able to accommodate. I h...

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Jared Fatcher
Reviews 1
2020-01-21 17:11

I ordered a bike off Amazon to be put together her...

I ordered a bike off Amazon to be put together here and got no information as to when the bike would be put together. I called and was told it would be ready Saturday 6/13/2020. Saturday I called and they couldn't find my bike so I was suppose to get a call back. Few hours later I had to call again ...

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Edith Wagner
Reviews 1
2020-01-18 11:39

Beacon is a first class bike shop. Scott was super...

Beacon is a first class bike shop. Scott was superb in helping us find the right bikes. He has a great knowledge of the products. The next day when we returned to pick up the bikes everyone was so helpful and kind. The gentleman who put together one of the bikes on the spot was terrific and even hel...

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