I ordered a bike off Amazon to be put together her...

I ordered a bike off Amazon to be put together here and got no information as to when the bike would be put together. I called and was told it would be ready Saturday 6/13/2020. Saturday I called and they couldn't find my bike so I was suppose to get a call back. Few hours later I had to call again to see what was going on and ended up speaking to someone on the phone who was rude and said we're busy and it doesn't help when people call cause they can't work on bikes.