My wife and I are extremely happy with the services we received from Basement Systems. The Foreman, Miguel Baez, was extremely respectable and worked really hard to complete the job in a timely fashion despite the technical difficulties they faced throughout the course of the job. Miguel made sure...
After some initial issues with this company, I was very impressed with how my situation was dealt with. Pete the owner stepped and and worked with me one on one to solve the problem. He kept reaching out to make sure all was going well. And again when it was finished. I appreciate them helping s...
Very happy customer. Estevan did a great job. He worked hard every day and finished on time. We had it waterproofed first as Pete recommended and then finished. We love our new basement. Pete suggested ways to keep the cost down and we were very thankful.
Window well is great product.Installers did good job. Project #19798
Jorge C. and his crew did a great job installing the system, and Mike D. even came back out and fixed a cement issue. We have had a few rains, and the basement is still dry. Great job!
Sean R. and his team did a remarkable job on our crawl space. It went from filthy, unhealthy and moldy to clean, fresh and safe. Despite the hard winter soil and other obstacles, they worked til it was done well. We highly recommend them.
Sean and his crew arrived at the house and went right to work on our foundation crack. They also installed a back up battery to our sub pump. As part of the project a trench was to be installed outside the basement door. After digging through the concrete they ran into some complications. Sean ma...
I've been really pleased with the basement waterproofing job done by Basement Systems USA. Tina, the Production Manager, does a great job of proactively communicating, and the crew does a good job of communicating as well their time of arrival. I usually like to be present when work is going on, but...
Jorge did a great job: quicker than expected; friendly guy. My wife and I are very happy about the results
So glad we did it! This was a project that we were not looking forward to. We had no idea how it would go! Choosing the right company makes all the difference and we made the right choice with Basement Systems USA. The company has amazing values and work ethic evident by the guys working in our home...
Professional and competent staff that work hard to make everything perfect.
Miguel Baez and his professional home improvement crew were excellent. They were on time and very thorough. They made sure I was satisfied before leaving the job on my final walk through.
I have a completed basement system with the EverLast Perimeter Wall System, New Energy Saving Windows, UltraSum...
We called Basement Systems because our sump pump and backup was old. The whole process from meeting with the rep to installation was pleasant and professional. They arrived early to install the new system and it took no time at all. When completed they explained everything in detail, went over th...
Before Basement Systems I had two crawl spaces that were wet and moldy and a full basement with high humidity. These conditions were paramount to an unhealthy environment. After calling in Basement Systems, the above conditions were remedied in a short time with professional courtesy. The supervisor...
I hired this company to waterproof my basement. They did a very good job. I was impressed with the inspector and the crew. The job was done quickly and the price was very reasonable. Thank you Javier.
We just completed a full refinish of an approx 700 sq foot basement in a circa 1925 home with Basement Systems USA, including addition of a new full bathroom, and we are very pleased with the result. It turned out even better than we expected. Esteban was our on-site project foreman and he did a g...
As a former Navy Seal I recommend this clean space to anyone who is afraid of freezing pipes and keeping your house much warmer even during freezing weather outside. I have no more bugs or rodents, and the mold is totally gone. Best thing I ever did to this 68 year old house. --Dan Cerigioni
I write to commend the work done by Mike. He is dedicated, and industrious; and seems to have that knack of quickly diagnosing a problem and fixing it. I guess that comes with experience but not necessarily possessed by all trades folks. My experience with Mike, and he has been to my house now on th...
We were very impressed with Project Manager, Sean Ryan. He was professional and honest and did a great job troubleshooting our challenging basement. I now see that a basement installation is not always smooth, however, Sean's dedication to a job well done made up for the inconvenience. Thanks Sea...
Javier and his team did a wonderful job. They worked hard all day and were very respectful of their workspace taking great care to clean up and prevent any unnecessary mess. The work they did was impressive and I am happy with the results
I had a great experience working with Basement Systems USA. These guys were very professional, hardworking, and clean. They told me exactly what I needed to do and I was glad I went with their suggestions. I always had leak issues and occasionally my old sump pump wouldn t even work. I can truly for...
Elliot came out and got to the source of my water problems. In the past I ve had water proofing quotes that never suggested a fix to my issues just a rushed solution. I do plan on moving forward with the job because it s very affordable and a clear cut plan!
We recently had Basement Systems USA install a sump pump and basement air system in order to help prevent moisture and mold in the basement of our new home in Glen Arm, MD. I have an allergy to mold and a 2-year old (and one on the way!), so getting these things taken care of was extremely important...
I had basement systems usa replace a failing egress and add a second sump pit to my basement. Chris was my foreman. During the entire process he kept me updated with their progress. He and his crew all seemed like they took pride in their work and made sure it was done correctly and as neatly as pos...
Great people to do business with. They tell you what you need and don't try to sell you anything extra with high pressure sales tactics. The installers were on time, professional, and took the time to explain what they were doing. Two big thumbs up.
Miguel L. and Miguel B. restored my basement in one day. They were very courteous and polite when answering my questions. The work they completed was done professionally and they didn't leave a mess like some other contractors I've used. I'm giving a review of 5 stars because of how much I enjoyed t...
I love this company not only because I own it, but also because we have such great employees. You will not be disappointed.
Highly Recommend this company. I had a leaking wall and windows in my basement. They did an excellent job. The area was cleaned up. They showed up on time, and work a full day. The job was reviewed with me prior to starting, and after the work was done. I also got a courtesy call from the company. S...
through, clean & courteous. Sean Ryan & his crew did an excellent job in our crawlspace. the finished job looked just like the computer generated sample we were given with the original estimate.
TL,DR: We wish we'd never met them. Our story is one of being over-sold on several products that solved one problem, created others, then solved those by creating more problems. When it's all said and done, the cost of trenching out the side of the house to fix the drain tile would have been as ex...
Just had Austin and Miguel finish installing a landscape outlet. They were both professional and courteous. Finished the job in a timely manner and explained to me how the system works. Would highly recommend them and Basement Systems.
We called the professionals at Basement Systems USA after we saw our wall starting to crack from moisture. After much research for a company we found their information and plenty of wonderful reviews (all true). We called to set up an appointment and the gentleman Scott Beard we spoke to was extreme...
Great job with waterproofing my basement! Jorge and his guys were quick and clean (as clean as they could be, considering jackhammering concrete!). Have had no water issues since installation mid-November, and hope never to have them again with this system. Thanks!
Miguel and his crew were great! I had my doubts prior to the work being done about the quality and workmanship, but these guys truly did a great job and proved my doubts wrong. They were on time, communicated well to me, clean and curtious. My basement looks great!!I would def recomend using basemen...
Thanks Stacey and Pasha for taking care of me. I needed some service work done on our existing system and they sent someone out to take care of it. Vince did a good job. All fixed
I had water leaking into my basement from the wastewater exit pipe. Basement Systems USA tried a repair job from the inside. The next rainfall I had more water leaking in the same spot. The company came back out and dug down from the outside and resealed that way. We've had a few big storms since ...
Sean Ryan and his crew have done an amazing job and exceptional service with my crawl space. They worked very hard, fulfilled my high expectations and performed the work in a timely and professional manner. I hope the company treat them very well and compensate them generously as they deserve that....
My company had Basement Systems USA finish our basement at our office and I highly recommend their work! The basement turned out better than expected. The Foreman, Chris, was very good at communicating and always made sure the job site was clean at the end of the day. My company deals with a lot of ...
The crew at Basement Systems USA was great to work with. We have a strange small house with a crawl space/basement. I honestly cannot imagine living here anymore without the cleanspace liner they installed. It makes our space great for storage and keeps the dirt and dampness far away from our lungs ...
I had Basement Systems USA put an egress window in my basement, so I could use the space as a bedroom. Every step of the process was a pleasure. I contacted 5 companies and only Basement Systems USA sent out a sales person to look over the job before giving me a quote. After setting up financing and...
Edit: We are definitely a customer, and can back it up with proof... photos taken and shared over email with your responses, plus the financing we signed up for to get it done and payments we're still making. This name is an online persona, but my real last name is Gerkin, and my husband and I live ...
So relieved to have had our basement waterproofed! No more anxiety every time it rains. The system works beautifully and we were given a great price. The whole process was seamless and professional on every level. So thankful.
Would definitely recommend to anyone!
Love this company and the work they do! They repaired a leaking crack in our basement. Work was done quickly and efficiently and we haven't had any issues since!
Crew was great! They answered all our questions and gave us peace of mind. Definitely a company you can trust!!
THANK YOU BASEMENT SYSTE...
Mike Dyer visited today for the annual servicing of our triple sump pump system. Mike was friendly, honest and very knowledgeable about our basement system. He went the extra mile to inspect the entire finished basement, garage, exterior doors and window-wells. Mike cleaned everthing that he touched...
Basement Systems installed a SaniDry dehumidifier system in our basement and the results have been incredible. The air quality in our finished basement had been damp, dank and musty smelling until the installation of this system. The SaniDry dehumidifier is powerful, quiet and completely automatic a...
Haven't used their services just yet but plan on it in the near future. Based this rating on presentation alone. Had a rep come out and go over the product and services with me. And the presentation blew me away. Highly professional and thorough with info.
Esteban and his great crew just finished our basement and it looks great! They were a pleasure to have around, very professional, responsive and, most importantly, were true craftsman with innovative solutions to every possible issue. Everyone at this company (sales, office staff and production ma...
Basement Systems USA, Inc, turned our basement into an amazing living space for our family. The employees were professional, friendly, and finished the job in a very short period of time. The entire staff was great and we would highly recommend Basement Systems USA.
We had a pretty large job in installing the Waterguard product throughout our entire basement, including a new sump system and Sanidry system. We have had some shaky vendor interactions in recent time but the Basement Systems team has restored my faith that there are reputable businesses out there....
Peace of mind! Fast, clean and quality work. Thank you to our foreman Sean and Basement Systems USA!
I own a small rancher in Perry Hall, MD with great space and windows in an unfinished basement. I had high hopes for this space until repeatedly seeing standing water along the basement perimeter ...
Just a couple of days in and living the dream! Sean and his crew left us with more than just a job well done, they left us with a brand new basement! The systems have made a world's difference in our space. They were courteous and answered all questions, their work was top notch and I can't wait for...
I had water in the basement, damp peeling walls, and terrible floors. I also had a sun porch that had water damage and took on water. Basement Systems truly did a wonderful job transforming my basement dump into a fabulous space and fixing up the sun porch. Mike D., the foreman, was terrific. He is ...
We had a great experience with Basement Systems when they installed our finished basement. Our house is old and the crew faced a number of unexpected problems once they started their work. The head of the crew, Devin, did a thorough job in explaining the problems and how they could be resolved. He a...
Mike and Sean were very polite and worked hard and were efficient. THe price was right and with all of the rain we have had our crawlspace is finally dry.after years of struggling with this problem. Thanks, Basement USA.
My husband and I could not be happier with the work that Sean and his team did waterproofing our unfinished basement! They were polite, quick, quiet and clean. I can't say enough how impressed I am with the change in our basement. It went from being musty, damp and just smelling like a basement, in ...
Mike Dyer did the yearly inspection of the system we had put in 9 years ago. He was very friendly, courteous, and thorough. We are good for at least another year. Never had a drop of water in the basement since the system was installed. Good company, good people.
Jorge was the gentleman who was in charge of cleaning up the mess in my basement and installing a wonderful new system. He and his assistant were respectful, clean and courteous.
I was so pleased when it rained heavily last week and no water leaked into my basement.
I was really glad I calle...
Great Company. They made my basement from wet every time it rained to dry all the time. I don't have to worry at all over rain or melting snow anymore. Sean and his crew did a great job throughout the day from start to cleanup. Gerry is also great in scheduling and letting you know what work will b...
Buyer beware this company does not stand behind it to work or products it sells. Within a year of hiring this company, The area franchisee was no longer the same group that Installed and delivered the products I bought from Basement System USA. I was Told by the company it wasn t their fault and tha...
From beginning to end, the experience that we have had with Basement Systems has been exceptional. They arrived on time, they were clean and courteous and walked us through the process. We just recently had them out again for another sump pump and other work in our basement and still the same fabulo...
Couldn t believe how fast the work in our basement was done. We had several concerns before the crew first started; but before we knew it, they had addressed all of them, and the work was done. I will definitely recommend this company to all my family and friends.
As a former Navy Seal I recommend this clean space to anyone who is afraid of freezing pipes and keeping your house much warmer even during freezing weather outside. I have no more bugs or rodents, and the mold is totally gone. Best thing I ever did to this 68 year old house. Dan Cerigioni
The crew was punctual and very personable. They did a great job of keeping the place clean throughout the whole job. And best of all, no more musty smells!
efficent, clean & courteous. miguel & his crew did an excellent job
We are so happy with our newly finished basement! Having used Basement Systems USA for basement waterproofing several years ago, we contacted them again when it was time to create more living space in our home. From our first meeting with Pete to the completion of the project, Basement Systems USA ...
Wow...the MoldX cleaner with Sani Dry air system changed the odor of my old basement 100%. The representative for Basement Systems USA was thorough and the application did the job. Thank you for the excellent service!
From start to finish this company exceeded my expectations. We needed French drains, a Sump Pump, and some reinforcement done to one basement wall. The salesperson, Tim, who came out for the initial estimate was thorough and helpful. He explained everything I needed to know, answered all of my quest...
My house is located in a wet area and I always have water coming into my crawlspace, even if it hasn t rained in several weeks. The moisture issues are compounded by the presence of iron ochre, which would cause the trench drain and sump pit in my crawlspace to clog and overflow unless I crawled ba...
The appointment center was very helpful and they fit me into the schedule very quickly. Gary came out and told us exactly what we needed to fix our problem.
The crew that came out to do the job was awesome. I'm very happy with the work that was done.
Elliot G. was extremely knowledgeable and made sure we had the right equipment specific to our basement needs. Highly recommended.
Hard working team finished our basement in two days. They were very courteous and professional. I'm glad we went with Basement Systems.
We recently had some waterproofing/structural work done on our basement through basement systems usa. We had three terriffic crew members, Chris, Shane and Luna. The job began on October 24th and finished up on October 26th. This crew was efficient, knowledgable, pleasant, courteous, polite, punctua...
My husband Greg and I are 100% pleased with the product and service. Basement Systems USA did a great job! Flexi Span wall crack repair looks clean and neat, and even has a warranty. When we call with questions they are very courteous and informative and helpful. We highly recommend them.
I like this company. We were scheduled to have basement drainage system installed for beginning of Sept 2011, the day happened to be 2 days after Hurricane Irene. Jorge and his crew showed up on time and finished the job as they promised. The crew did a wonderful job. They were very knowledgeable an...
Miguel Baez and his crew did an amazing job on our waterproof and refinished basement. They were professional the two weeks that they finished our basement. Miguel walked through what they were going to work on each day along with any problems that seemed to come up or any professional concerns th...
If I had know this 10 years ago, I would have definitely had this new sump pump system and drains put in then. I worried for years any time we had a strong and continuous rain that I would get water in due to the way the back yard was landscaped. Give the company great reviews and the installers we...
Basement Systems USA did a WONDERFUL job waterproofing my basement. They did a very thorough job and the team was excellent and cleaned up everything afterwards. I am very happy with the results of the waterproofing and so far we have had a few tough rainstorms since the waterproofing and not a sing...
We would highly recommend this company for anyone looking to make their basement a livable area of the house. We now have a wonderful family room in the basement. It's dry and comfortable and beautiful. I never thought it was possible (our basement used to be smelly and mildewy and gross)!! Nathan w...
Had a wonderful experience with Basement Systems USA. They did a fantastic job. Very curteous and kept everything clean. I would highly recommend them.
Had a basement egress window installed with well duct system. I am not the easiest person to please and I am one those guys who does things himself because I want it done right. This was not a job I could handle and after getting a few quotes I really liked their products and solutions. There was a ...
Miguel (foreman) and Shane did a great job.
They came when they said they would and finished installing the unit in a neat fashion.
This organization is amazing! Sean Ryan's was in full communication on day one, prior to arrival, explained the project to me upon arrival and throughout the day if issues would arise. He was very professional and managed the work of his crew in a top-notch fashion. Teddy was all about business and ...
Willie provided outstanding services for the following reasons: the crew arrived on time and completed job the same day, described in layman's term what was completed by crew, and there is no water in basement after two storms ... However need more time to truely evaluate waterproofing.
I would d...
The work was done in DE . I am very unhappy with the service i have received from your company. We had a horrible experience. We met Lew Hines as the sale rep. He came in we explained that we were having mold issues in our basement. We already had a frenchdrain system and sumppump pumb in the basem...