A mini cab business that doesn’t take advance bookings? I was arranging a cab to take some guests to my wedding Was advised to call back nearer the required time. When I did was told a cab would be with me in 15 minutes, 20 minutes later I received a call telling me no cab was available, so none wou...
Like another reviewer I had used Bailey Gardiner for decades. They were always terrific. But they are now truly dreadful. Basically they have been taken over by another company (Goldline) and their drivers know and care nothing about the area. You don't even usually get to speak to a real person ...
1) I booked a 22 seater coach not being advised that it was a 22 seater with the driver, so one of the group had to stand the whole way.
2) My son called the driver at 11.30 to check everything was ok before leaving the venue, the driver told him he was going to be late, to call the office. He c...
What has happened to this place? I used to use this cab office regular called up today in the evening and some rude no mannered git answered he shouldnt be allowed near a phone never mind being allowed to speak to customers, I decided to book with another cab office after speaking with him so one mo...
Phoned BG today requesting a cab for following morning to Luton Airport, only to be told that I can't book in advance. I was willing to pay with my card over the phone. I was told to call back 1 hour before I intended to leave. The bloke I spoke with sounded like he couldn't be bothered.
The controller needs to get basic manners, i'm assuming he may of been born in a barn. They need to change the controller fast, so rude it's unbelievable - no way to run a business. no wonder mini cab stations are now a dying breed.
On 12/07/18 we ordered a cab for 3pm to take a group of us to our daughter's wedding. We allowed ourselves plenty of time because of the school- run traffic. At 3.10pm the cab had not arrived & we were told that we had booked it for 3.30 pm! ( Not true). The cab arrived at 3.30pm, expected us to run...
For the second time I have been left in complete shock by the rudeness and aggression of their drivers. I decided to give them a second chance after complaining the first time hoping it was a one off but they obviously decided to do nothing More
Avoid!!!!! Booked a can on Xmas eve to go to Essex for the break... 2 hours before the pick up time. The car never turned up and when we called the office m, the phone was off the hook. Not the first bad experience, last tine the driver was aggressive with other road users and when I mentioned it ...
Booked a return car to stansted airport. Great price and service. Drivers were well on time and very pleasant. Will definitely be using this company again. Thank you!
I have used this company for absolute years and a very regular customer but over the last few months they have gradully become less and less reliable,half the drivers dont even know where to go and thats using a sat nav!!!!!! Then last cab driver i had refused to let me take my pet in a cage in the...