What has happened to this place? I used to use thi...

What has happened to this place? I used to use this cab office regular called up today in the evening and some rude no mannered git answered he shouldnt be allowed near a phone never mind being allowed to speak to customers, I decided to book with another cab office after speaking with him so one more customer you have lost, Find yourself someone that can speak properly or be prepared to lose a lot more customers in the future.