Avoid at all costs! Literally, costs. These people are thieves. They double charged us for utility fees. Tried to tell me that the utility fee schedule ran two months behind, then changed that to one month behind. We paid utility fees every month we live there, and after we moved out they tried char...
Renters beware!!! I moved out and actually into another unit. Long story short, when I moved they not only took the deposit but billed me almost $400 to "replace" the carpet. Fine. What is distasteful is that when they sent the bill, after 30 days, they expected the payment right away. They cal...
I can't breathe Avalonbay communities Eaves in Gaithersburg discriminates against disabled people who can't breathe. There was a complaint since 2015 about the air conditioner and property fuse box. Our electric has been off and on since July 4th 2016 a repeat from last year. This is unfair because ...
Rat infestations, maggots, birds and other documented growing concerns related to a cavalier attitude, antique 1980's equipment, overwhelming 2019 garbage and lack of cleaning. This is an almost limitless liability for all involved. How do they stay in business, much less compete in the face of such...
Would give 0 stars if I could. Lived in an Avalon bay apartment for 2 years and while the people to that worked at the building were generally good, their corporate office is the absolute standard for scumbag property management companies. People need to stop giving their money to them so this vultu...
Wish I could give 0 stars. Avalon Bay Reston Landing Horrible company and horrible move out procedures. Tried to work with them on my charges for move out. All I found out is that they have inconsistencies on what I found on paper and what I was told. Photos provided aren t proof that they are from ...
ATTENTION TIMOTHY NORTON:
ATTENTION TIMOTHY NORTON,
Please contact me in regard to my complain that I have filed with the BBB and Fair Housing over an issue of getting overcharged without being told for 3 applications for the same company. I spoke with Elizabeth Bair in customer service (Billing)...
About a year ago now I was racially profiled I front of the ballstonesquare building which I lived in for almost 5 years and for 2 of this 5 had to apartments in the building. Do the math on that over a 5 years spread. Back to my point I was profiled for being an "Arab" by 3 extremely drink guys, I ...
Horrified by the lack of respect and knowledge from your customer service line. I am made to feel unwelcome in my own home. Avalonbay should be ashamed.
This is a company full of more bureaucracy than the government.
It s a corporation hence they care about the profits not the residence.