We had an amazing experience leasing a new car from them. Unlike other dealerships around that are using the COVID-induced car shortage to hike prices and push high-end trims, The Automaster dealers were great. We were treated with respect and care. The salesperson was very knowledgeable and honest....
Beyond angry. I have never been treated so horribly. The service department is a joke. They are rude, do not communicate and I have a problem literally EVERY. SINGLE.TIME. I bring my car in for service. Call me crazy, but when you shell out money for an Mercedes, I expect to have exceptional care!
Got my oil changed and on my way. Everyone was very pleasant.
Good service, and good work.. I just seem to find it a bit pricey....but I guess that's a dealership for you.
I just bought my first car here. Friendly, helpful, and speedy service. Cars are priced at or below market value and are low on miles. Couldn't beat. Thank you.
I have to give a shout out to the customer service in BMW parts and service. Had a crippling tire issue in remote Vermont that required Roadside Assistance (those guys were only marginally helpful - but that's another review). X2 was towed 1 hour away to the Automaster in Shelburne. Before it ar...
After 17 years of bringing our cars to Automaster, we're now going to take our business elsewhere. In many ways Automaster has been great - professional and quick to respond to questions. But our most recent experience has revealed that good customer service doesn't hide poor servicing.
We inheri...
Went to the service department for a recall transmission software update. Great customer service, comfortable waiting area, my new go to VT Honda dealer...
My BMW had a recall and it was the first time I took it to an actual BMW service center and what a difference! While my car was pretty roughed up from 10 years of use (and improper maintenance care at random mechanic shops)- Peter was so great. Honest, professional, skilled and very patient and und...
Call this afternoon @12pm BMW services. BMW service lady who answer my call. I reported my car due for federal emission warranty under 80k mileages. I told her my job done @5pm and I will be there between 10-15mins late. She wait on phone & confirmed yes! you can come between (5:10-5:15)pm.
When ...