Austin computers perth

4.2 · 378 reviews
austin.net.au Write a review
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Boozy the Elf
Reviews 1
2020-09-28 06:13

Pluses - Good prices, and the technician is polite...

Pluses - Good prices, and the technician is polite and helpful. Minus - The sales guys not so much. Out of stock of Windows USB version, so tell me on pick-up that they have DVD OEM, forget to refund the balance. The pick-up guy told me the issues, which I then had to go and see the staff about, wh...

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Jason Walker
Reviews 1
2020-09-25 02:16

Took days to post an item that was in stock and or...

Took days to post an item that was in stock and ordered as express post. Called them to find out why it hadn't been sent yet and was told it would be sent that afternoon, but wasn't sent until the next day. Also don't provide tracking numbers automatically coz that's too hard for a computer company ...

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Oliver Webb
Reviews 1
2020-09-24 05:02

Perth Web Design bought all our computers through ...

Perth Web Design bought all our computers through Austin Computers and the sales advice was very good and informative, he matched the PC's to what we needed them for, as they are just work computers, they didn't need to be too powerful.

We ended up buying 18 machines in total, Austin gave us a di...

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Vinny Chan
Reviews 1
2020-09-21 06:05

Was here on a warranty issue. Staff was friendly a...

Was here on a warranty issue. Staff was friendly and helpful. Was attended to quickly, and issue sorted quickly. Sometimes can take a few minutes to make my issue clearly understood, however staff are always patient and we get there in the end!

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Lili Long
Reviews 1
2020-09-19 21:29

I went to 4 different computer shops trying to get...

I went to 4 different computer shops trying to get someone to see if my external hard drive was broken or if it was simply a case of a broken power cord. I had people quote me $100 just to open the hard drive and then if it was still working I would have to pay another $40 - $50 just for a new hard...

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Aiden & Sarah
Reviews 1
2020-09-19 14:30

My Mcbook would not charge and won't work on AC as...

My Mcbook would not charge and won't work on AC as well. Took it to Austin Computers, they checked my chargers and turned out ok. Checked on my Mcbook and quickly identified the problem. I'm very happy with the service as they were able to fix it that same day.

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Warren Black
Reviews 1
2020-09-15 19:05

Great experience buying my computer but I had a pr...

Great experience buying my computer but I had a problem with my computer subsequently. It's like these guys have gone out of their way to make it as difficult as possible for me to fix it. First I got the run around calling them and finally after various calls we agreed I'd bring it in. Secondly I w...

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Lorraine Comyns
Reviews 1
2020-09-05 14:26

This is the most incredible computer shop in WA. T...

This is the most incredible computer shop in WA. Their service is excellent and their workmanship is extremely good. They built new computer for my 85 year old mother from scratch as my mother's old computer no longer worked. They recovered all the data from the old one and transferred it over to th...

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David PerthWA
Reviews 1
2020-08-28 00:26

The website is no longer slow, it is fast and easy...

The website is no longer slow, it is fast and easy to use, when I look for products.

Staff are really nice. Matter of fact I've started shopping here again after many years. They really know their products. Stock oh hand is generally good, but prices are (a bit) higher than some competitors but n...

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Lyall Stewart
Reviews 1
2020-08-21 03:04

Osborne park location has decent price and range f...

Osborne park location has decent price and range for home enthusiasts. Was able to confirm and collect from web pricing to physical location very easily. Sales person asked sensible questions to make sure the purchase was correct, much appreciated.

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Travis Burns
Reviews 1
2020-08-18 02:59

Absolutely incompetent staff, was advised they had...

Absolutely incompetent staff, was advised they had a 9700K in stock. Drove 40mins only to be told that they dont have any in stock. The sales person was adamant that I apparently requested a 9700KF, I reaffirmed that I requested the 'K' variant. Save yourself a headache and go to PLE 5mins down the ...

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Mawson Casey
Reviews 1
2020-08-15 02:47

Went into but a new 2.5 Inch SSD and never knew ab...

Went into but a new 2.5 Inch SSD and never knew about new M2 SSD drives. Great service from Lachlan as he brought new SSD drives to my attention and not only saved me money but the new m2 drives are so much faster, Great price and Great Service.

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Kelley Andrusko
Reviews 1
2020-08-14 19:25

Kalvin was very courteous and understanding when I...

Kalvin was very courteous and understanding when I phoned with my problem and realistic with the possible cause of my problem. He was right. I brought the computer in at 9 and by 3 he had fixed the problem along with a much overdue clean. Would highly recommend.

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Brett Gooden
Reviews 1
2020-08-12 21:36

Worst service I have ever experienced. Ordered ite...

Worst service I have ever experienced. Ordered items on Wednesday, listed as in-stock, paid express. Order has been sitting idle since. Been on hold for over 2 hours total. Hung up without answer multiple times. No response to emails. Going back to PLE

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Michael Kiel
Reviews 1
2020-08-10 06:09

Really disappointed. Had a hard drive failure on m...

Really disappointed. Had a hard drive failure on my PC so needed to get a new drive ASAP to get back up and running and be able to complete work deadlines. Their website states that orders will be dispatched same day or the next day if recieved after 3pm. Paid for the order in full via PayPal, paid ...

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May Chow
Reviews 1
2020-08-05 06:06

I called to check stock availability of a monitor ...

I called to check stock availability of a monitor screen that I ve been eyeing. The male salesperson who picked up the phone was so rude. He told me it was out of stock and before I get to ask my next question, he hung up on me. Look, maybe it was busy at the store but you need to up your game the w...

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Russel D
Reviews 1
2020-08-04 21:34

Good points they guy behind the counter is really ...

Good points they guy behind the counter is really nice, funny, happy the way a sales person should be.

As far as Press 1 for sales when I tried to phone them before coming down.. WTF ended up in Philippines.

What was meant to be a quick conversation to see if a computer was in stock, ended up ...

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Hayley van Waas
Reviews 1
2020-07-17 17:59

Terrible experience, the customer service was abso...

Terrible experience, the customer service was absolutely appalling. We were perfectly happy with the person serving us but another member of staff decided he wasn't doing a good job and took over the sale, was very rude, randomly left us to attend to other (unhappy) customers, cursed right in front ...

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Ritchie Wilton
Reviews 1
2020-07-16 23:49

Spent a bucket of cash. No receipt sent to mail a...

Spent a bucket of cash. No receipt sent to mail address. No communication. Bullet speed message left on my answering machine after ringing yet again. Part missing no ringing to see if i would like a swap, just waited till it turned up or i rang saying WTF.
No not happy not at all. Price good. Re...

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Jennifer Masson
Reviews 1
2020-07-16 01:28

I would like to hereby record my complete satisfa...

I would like to hereby record my complete satisfaction of my recent purchase of a new computer from your Osborne Park store and subsequent setup and data transfer by your service employee Mr. Thomas Liang. He did a perfect job of transferring my data, which was very precious as this is a business c...

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