Illegal practices for debt collection. Remember to ask for an explanation in writing before you give them ANY personal or financial info, in addition to their license #; it is your right to ask a debt collector to verify the debt and a legitimate collector will gladly provide it. You may send a lett...
Just s QUICK yet VERY SIGNIFICANT observation I would love to point out here!!
There is a 5-STAR, COMMENT left by a commenter below, using the"handle" or username; "Rachel Brasfield White"; basically stating the moral obligation one has when they do not pay back money they have borrowed, but my po...
Great customer service and very friendly and helpful!
Tried to call and settle a debt. When trying to ask what my options were for repayment, I was treated with disrespect and told I would be recorded as failure to pay and the case manager, Shonda hung up on me.Tried to call back and talk to supervisor to report her and was hung up on for a second time...
This place doesn't even deserve 1 star. Completley unprofessional and the staff are VERY rude. Let me share my experience, I have been receiving messages and calls repeatedly. I feel harrassed and unable to get away considering I've told them they have the wrong person/number several times. You'd t...
Let me be real for a minute if you'll hear me out: I know some people will disagree with me. You owe someone money whether it be a medical bill, a loan, or whatever else someone gave you without you having to pay in full, and you don't pay the bill. After a certain amount of time the place that yo...
They have a great personality and very understanding. Never had a bad experience at all.
I had a debt from kay jeweler's I spoke with a representative named Amber Lynn in regards to this and not only was she one of the nicest reps I have dealt with she was able to help me clear up the last account on my credit report. Because of her I was able to purchase my very first home. So for that...
Do not give these people any money! Contact Lemberg Law LLC so they can help you!!
Constantly calling me over an old credit card that I had back in the day with my mom. Very rude unprofessional messages were left on my answering machine. I finally decided to answer and let the rep know that my mom is currently ill and they can stop using her name associated with my debt. I then pr...
Got multiple calls a day from these people. Got voicemails stating that I am being taken for court and being sued. I called the number couple times got told that they were closed. And called one last time I got hung up on. Then 3rd time I called and I got transfered not once but twice. I got told th...
This company is well known for calling friends and family and not the one in debt, did you know you can get up to $1500/occurence? If the caller ID shows a different number than what you're requested to call, file a complaint with the FCC. They use random residential phone numbers to mask their numb...
Very helpful staff, took care of my problem with ease, would highly recommend them.
I would like to personally thank Felicia Thomas for assisting me with my account . You have helped me out when many have approached my account with a negative response but you was very positive from the first time you contacted me until the last. Thank you very much.
I wish if there was no star option to put as a review about them. I received a phone call from them about my old debt. The guy who was talking to me was very bais and once I told him that I am disabled he yelled at me and hung up on me. He wanted to collect $700 from me on the phone when I told him ...
This company is calling me threatening to file a lawsuit against me. When I have contacted them and provided proof that I am the wrong person that they are looking for they state they will remove my numbers. then a few days later they are calling me again. You call me again and I will take legal act...
The very first person I spoke to was very nice and she herself would be rewarded for her customer service and professionalism. However the second person who has contacted me was absolutely rude. He must have been a boss or some form of higher position because of the way he spoke to me. He was so det...
Shady company will call from a spoofed number in your area.
Very rude, they call all family members, even my under aged grandchild! Still get robo calls even after making arrangements to pay my debt!
I've been getting calls from this company for a little while now. They are calling for a family member of mine so I just ignored it because I'm not in contact with them. Eventually I called because an employee left a message where he sounded annoyed and I was sick of the calls.
I called and spoke...
This place is a shame leaving me shake messages about prelegal matters for old debts get out of here with your grey area yall are shadyyyyyyy
The staff was knowledgeable, professional and polite. Answered all of my questions.
I had a account with them at one point, and I must say they were a pleasure to work with..
The staff here are extremely helpful. They are very knowledgeable about their clients and work hard to make sure you have all the information you need to resolve your debt quickly and save you as much money and headaches as possible. I would definitely recommend anyone with an account in their offic...
I appreciate the help that this company has given me to get out of debt. I wish that other credit services would take a page from their book and work with their customers just as wonderfully as they do. I ve received numerous help, they protected me when someone was trying to fraudulently steal mone...
I would like to thank Felicia Thomas for her kindness today. She helped me very much.
Most disrespectful debt collectors in the WORLD
Wont work with you, acts like your stupid an makes you feel like a low life.
I tried getting a new car and was denied because of my credit score. I went on Credit Karma to see what was effecting me, other than student loans (no escaping those). This office had 2 accounts of mine, Kay Jewelers and Jared. The company on my credit that purchased my account got me right over to ...
Horrible! And EXTREMLY RUDE. I have been nothing but respectful when Brooke calls me. I have been extremely honest. And she threatens to get employment verification. I am assuming that as a threat to garnish my wages. I was willing to work out a payment arrangement and did not know exactly what da...
Keeping getting calls from Shawn maxwell he is very rude and keeps threatening!!!
I received a phone call from this number and the caller said her name was Brooke Nelson. I don't know the person they asked for butt did mention a family member of mine. I called that family member afterwards and told them the situation. She said she believes it to be a scam because her husband got ...
This company is awful. They treat people with total disrespect. They treat people like they are less than human for having a bill in collections. They judge and make statements not knowing why a bill has gone to collections. They don't know ones situation as to why a bill has gone to collections and...
I paid $500.00..I can not get a receipt from them. I have asked 4 times.
Tamera left two VERY RUDE and unprofessional voicemails on my cellphone within the last week claiming that she needed employment verification. No one is that rude, demanding, or threatening when the need an employment verification! I would suggest retraining Tamera and any other associate that feels...
Pretty sure this a scam seeing how my husband has no debt besides what we have on our van and we never had a late payment and he has nothing showing up on his credit report. So please think twice before you give them your personal information. Sad they are so desprate that they contacted his x wife.
ERIC RYCKMAN -- LIAR. Called pretending to "verify employment." Rude and harrasing family members of person they are trying to reach at MY PLACE OF EMPLOYMENT. Keep calling my phone number for a family member and "telling me" to pass the message along. STOP CALLING ME AT WORK - STOP CALLING ME, PERI...
Very unprofessional! Communication is very poor, they can t hold a conversation long enough to find a solution. Don t give any information over until you have actually called the original credit card company to see who has your account. This company is very suspicious and pretty sure it s a scam.