Chelsea Gresko

Review of Atlantic Recovery

Constantly calling me over an old credit card that...

Constantly calling me over an old credit card that I had back in the day with my mom. Very rude unprofessional messages were left on my answering machine. I finally decided to answer and let the rep know that my mom is currently ill and they can stop using her name associated with my debt. I then preceded to make an attempt at explaining why I wasn't making payments on the debt as it was marked as bad on my credit score and the money I paid them last year made no difference to my score. She screamed at me and I have no idea what she said so I screamed back and she hung up on me. I probably would have remained calm had she spoken in a calm tone as well. I paid them some money last year as working in my credit has been really hard for me but realized they were not reporting any of the payments I made to Experian or transunion. I didnt hear from them for almost 8 months then out of the blue they started calling my grandmothers house and finally my house and leaving rude messages on my answering machine. I want more than anything to settle debts but this place is a scam theres no way they help people and if they do them people truly got lucky because the screaming matched that ensued for me this evening definitely doesnt have me wanting to write them a check. I've also never received any letters just phone calls nothing in writing regarding the debt. Just seems a bit strange to me. Horrible company horrible customer service