AT&T

4.2 · 35 reviews
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Yev Azzopardi
Reviews 1
2020-09-13 19:51

Staff really don't know much here. I visited 2 tim...

Staff really don't know much here. I visited 2 times on seperate occasions to find out some plan options. I was directed to their phone support on both occasions. Why even have an outlet if you get directed to call customer support each time. Staff need some serious training. T-Mobile just opposite ...

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Kathy Bailey
Reviews 1
2020-09-11 18:22

Kelly at Concord Mall was absolutely wonderful. Sh...

Kelly at Concord Mall was absolutely wonderful. She was very knowledgeable and explained everything in detail so that I understood. I even went back to verify something that I wasn t clear about and she took the time to make sure I was comfortable with it.

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Diane Brocklesby
Reviews 1
2020-08-25 05:58

Kelly and Ryan and Lily helped me figure out what ...

Kelly and Ryan and Lily helped me figure out what kind of phone I needed over the course of three days. They were each very informative and knowledgeable, as well as patient and kind. They walked me through everything I needed to do to set up my phone and my phone plan. I would recommend them and...

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EyeBonDemand
Reviews 1
2020-04-25 19:47

If you can, go to a corporate store. These folks a...

If you can, go to a corporate store. These folks accepted my trade in and bobbled the paperwork so I could not be reimbursed. The do not answer the phone at this location, so calls are routed to the AT&T customer service center who. The customer service center cannot help because they are not a corp...

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Steven Maslovich
Reviews 1
2020-04-09 14:38

I went to the store to be helped. I was welcomed w...

I went to the store to be helped. I was welcomed with a friendly rep named Khalil who needs a raised. He answered everything I needed and made sure I was taken care of. Will be spreading the word about the excellent service your store provides.

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Peter Ebenau
Reviews 1
2020-03-05 02:43

I had the worst experience at this AT&T. I wish I ...

I had the worst experience at this AT&T. I wish I got his name, but the customer service I received at this location was terrible. I walk in looking to buy a new iPhone and was treated like garbage by a young black man (maybe around 30) who flat out refused to sell the iPhone X to me. Is your job n...

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Tyrone Franklin
Reviews 1
2020-02-19 19:25

I purchased a new Apple Watch to replace my old wa...

I purchased a new Apple Watch to replace my old watch last year. A few employees in this store set up the new watch. A year later I am now realizing that they added another Apple Watch line when they set up my watch and that I ve been paying on this line for a year. I called att and was told that th...

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Tahmir Cook
Reviews 1
2020-02-09 04:21

Josh was great in assisting us with setting up new...

Josh was great in assisting us with setting up new services bringing 4 lines to the company . He was able to assist us in choosing the best plan that works for our budget. In addition to josh awesome customer service , his teammate Matthew offered help to us as well. I love the fact that they were a...

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David Demasi
Reviews 1
2020-01-17 07:07

Nick Caldwell did a fantastic job.

Nick Caldwell did a fantastic job.
He was patient, professional and extremely helpful.
His interpersonal skills are remarkable.
What a nice young man.
He did all this while balancing other potential customers as he was the only one available for some time.
He is now our go to guy! Very knowled...

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Denise Patel
Reviews 1
2020-01-15 22:57

We went in on Friday to get the new iPhone X. Char...

We went in on Friday to get the new iPhone X. Charles assisted us with the transition from the iPhone 6. He helped set up my new phone, updated our account, answered all of my questions and was very knowledgeable and courteous. Overall it was a very pleasant experience. Thanks Charles!

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