Staff really don't know much here. I visited 2 tim...

Staff really don't know much here. I visited 2 times on seperate occasions to find out some plan options. I was directed to their phone support on both occasions. Why even have an outlet if you get directed to call customer support each time. Staff need some serious training. T-Mobile just opposite had all the answers and were extremely helpful. AT&T Staff seemed like I was bothering them.