ACT Computers

4.8 · 69 reviews
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Jamie Fisk
Reviews 1
2020-08-19 23:35

Some of the staff is friendly enough, but they won...

Some of the staff is friendly enough, but they won't let you browse in peace, was just looking around to see what they had, and was approached five times in one visit asking if I needed help finding anything. Prices are not competitive whatsoever, and will not even attempt to match prices. Almost pa...

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Dave Martinson
Reviews 1
2020-08-19 07:45

ACT Computers is dedicated to providing excellent ...

ACT Computers is dedicated to providing excellent Customer Service. Not only do they provide excellent products, they back up their sales with exceptional knowledge and service. Each of their highly skilled technicians is polite, competent and helpful. One of their exceptional technicians, Christo...

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Jena Leigh
Reviews 1
2020-08-14 19:33

Computer problems made easy! I am so greatful that...

Computer problems made easy! I am so greatful that I went to ACT for my laptop problems! My computer was fixed in a very timely manner, and the price was right! After deliberating about going with Best Buy who I've used before...I'll choose ACT every time! The staff was friendly and able to answer q...

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merna alexander
Reviews 1
2020-07-26 06:41

DON T GO ANYWHERE ELSE! We needed our Apple deskto...

DON T GO ANYWHERE ELSE! We needed our Apple desktop and laptop worked on. Since both were bought at Best Buy, we took them to the store on SR 60. That s here we were told that we needed an appointment to have them looked at and the best they could do was 5:45 and 6 pm that night! I made the appts, w...

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John Smith
Reviews 1
2020-07-15 22:55

Great job !

Great job !
Took my notebook there after my daughter cracked the screen,
they had it fixed it by the next day. So, yes, I am a happy camper.
Highly recommend this place.

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Daniel Thomas
Reviews 1
2020-07-10 08:51

Quick and efficient computer service. They instal...

Quick and efficient computer service. They installed a solid state hard drive in my old laptop and it now is better than new. Friendly and knowledgeable staff.In the past, I purchased two computers from them with great results, I recommend them highly.

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Dwight Seward
Reviews 1
2020-07-09 17:23

Just wanted to give a shout out to ACT. I had a l...

Just wanted to give a shout out to ACT. I had a laptop that needed to be replaced and all the files restored from backup. I called a few places in the area but calls were not returned. I called ACT and reached Bruce Ems. Went over and was able to find a new computer and get all the data restore...

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Dusan Serdarevic
Reviews 1
2020-07-04 01:46

A bit disappointing experience..Was expecting much...

A bit disappointing experience..Was expecting much more considering all the reviews..Went in to talk about building a gaming pc and getting all the parts threw them but the employee who came to me was pretty uninterested about doing business..told me that most of stuff are out of stock(even before s...

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Mary Kiest
Reviews 1
2020-06-25 13:47

Outstanding place Justine worked with us . My husb...

Outstanding place Justine worked with us . My husband lost 23,000 pictures . Was devastated being in photography. We were able to recover 15,000 so far . New hard drive needed which wasn t the picture issue . But we re able to retrieve from another system . This place is amazing from customer servi...

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Bob Fitzgerald
Reviews 1
2020-06-25 01:04

We were having problems with an iPad, iPhone, and ...

We were having problems with an iPad, iPhone, and windows laptop email. We messed around with it for 4 days trying all the fixes on line.. Bruce fixed it in less than hour (It took that long because I didn't have a password for one of the accounts with me) and now it's working wonderfully together...

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Peggy Armbrister
Reviews 1
2020-06-23 18:55

My husband and I have been using ACT Computers for...

My husband and I have been using ACT Computers for several years. We always get great service and their staff is very friendly and knowledgeable. We have also had Bill come out to our house and no matter what is going on he seems to be able to get us back on track and running right.

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Dennis Rupert
Reviews 1
2020-06-21 01:51

My wife's ancient MAC laptop was slowly dying. I h...

My wife's ancient MAC laptop was slowly dying. I heard about ACT through a friend, so I contacted them about purchasing a refurbished MacBook. Christopher is their Apple specialist and right away he found us a refurbished MacBook that more than met my wife's computer needs and the cost was surprisin...

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Thomas rushworth
Reviews 1
2020-06-16 03:10

Bruce is amazing. He has helped us so many times ...

Bruce is amazing. He has helped us so many times and never once made us feel embarrassed. There is no way to say how kind and understanding he is. Problems to us that seem complicated he makes so easy. God bless Bruce. We would recommend ACT to anyone. Thank You Bruce!

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Sara M
Reviews 1
2020-06-12 03:22

I visited ACT to get some help reconnecting my cel...

I visited ACT to get some help reconnecting my cell phone to the Bluetooth in our car. Bruce had it all set within minutes. He was so helpful, friendly and very knowledgeable! Also recently we had a problem with our laptop and had the same wonderful experience at ACT with them getting that back on ...

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Virginia Chatten
Reviews 1
2020-06-05 17:21

Having older equipment that had slowed to a snail'...

Having older equipment that had slowed to a snail's pace and knowing support for the operating system was soon to go away, I had so many questions as to what the most economical solution for my personal use would be, I turned to ACT in hopes of finding someone that would be honest and helpful, and ...

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Sandy Noe
Reviews 1
2020-05-21 08:19

After loading a software update, my Lenovo laptop ...

After loading a software update, my Lenovo laptop would not perform. Somehow went into test mode . So brought it into ACT computers and 24 hours later, it was all fixed by their awesome technician Christopher. He explained what he did in detail and was very professional. Highly recommend him and AC...

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Deborah Johnson
Reviews 1
2020-05-20 00:06

I worked with Bill at ACT Computers to try and ret...

I worked with Bill at ACT Computers to try and retrieve contacts and folders I lost when my computer was hacked. He talked a good game and filled you up with lots of Bullshit, when in fact he didn't improve anything. Charged $120 and no improvements or retrieved information. As I said, he talks a...

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Samantha Hardy
Reviews 1
2020-05-06 18:27

Friendly and very knowledeble staff. Justin was k...

Friendly and very knowledeble staff. Justin was kind and took the time to explain to me as person not computer savy at all , the ins and outs of my computer. I will continue to use their services for all my future computer needs. Great job by all!

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Michael Rosenberg
Reviews 1
2020-05-06 15:18

I cant say enough on how great the service is from...

I cant say enough on how great the service is from ACT Computers. Andy is one of the most dedicated and knowledgeable IT guys I have ever met. I have worked with many over the years but nobody holds a candle to this guy. I have called him after hours and he has repeatedly shows up 10-30 minutes late...

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sara young
Reviews 1
2020-05-01 01:16

Extremely helpful , professional and knowledgeable...

Extremely helpful , professional and knowledgeable staff . If you need help with an Apple device just ask for Chris . ACT is not like a big box store where their is a high staff turnover with techs that may not have much experience with the products they are servicing . I highly recommend this sto...

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Timothy Tibbetts
Reviews 1
2020-04-15 14:11

Been in computers for 20 years and i've bought par...

Been in computers for 20 years and i've bought parts, a computer and had a service once. They sell new and used computers as well as many parts so I keep going back. Reminds me of those old school computer shops only done right and still in business for good reason. Very knowledgeable, up to date s...

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Steve Jones
Reviews 1
2020-04-13 22:40

My six-year-old Macbook Pro was running slow as th...

My six-year-old Macbook Pro was running slow as the proverbial molasses and the battery life was down to five minutes. I took it in to Christopher, the resident "Mac Guy" at ACT. He replaced the battery, the dying hard drive, and upgraded me from 2 gigs to 8 gigs of RAM. He only charged me one hou...

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Barb Bernacki
Reviews 1
2020-04-12 03:56

A most positive, helpful, friendly, and profession...

A most positive, helpful, friendly, and professional experience. Bill, Bruce, Christopher and Preston were patient in their understanding and answering my questions regarding several items on PC. My request to have a domain removed and to try to save the data was honored. The 24 hour turnaround t...

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Nick Coppola
Reviews 1
2020-04-07 04:29

Amazing service. I was having a difficulty with a ...

Amazing service. I was having a difficulty with a video capture program and reached out to ACT COMPUTERS while on line. They suggested that I call to set up an appointment for a service tech to visit. I called and spoke with Preston. I explained to Preston the difficulty I was having and he suggeste...

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Ingrid Jacobs
Reviews 1
2020-04-04 09:28

Act Computers has taken care of our network for se...

Act Computers has taken care of our network for several years now. Bill Hartley makes sure that our system is up and running at all times. When our network is down, our phones our down and our business is down. When this happens their response is extremely fast and we are back in business.
I would ...

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Char Tara Albert
Reviews 1
2020-03-25 15:38

All of my experiences over several years doing bus...

All of my experiences over several years doing business with ACT have been stellar. Justin is a super smart manager, the staff is excellent, the service fairly priced with quick turn around time. They answer questions over the phone and are very pleasant to deal with.

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Vaylore
Reviews 1
2020-03-19 15:22

I bought a gaming computer from Justin last summer...

I bought a gaming computer from Justin last summer and it has worked exceptionally well. Unfortunately, I realized that it couldn't support VR so I went in to the store. Justin helped me again and made my computer VR ready! I'm very impressed with how professional yet personal the employees are a...

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Suzy Osgood
Reviews 1
2020-03-11 05:43

Fantastic Team! Each person I have interacted wit...

Fantastic Team! Each person I have interacted with has taken the time to help me understand the options and how to address my business needs. I have confidence in my new computer and that ACT Computers will be there for me, should I have questions or concerns.

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Jen Vasquez
Reviews 1
2020-03-08 13:07

Bill has been maintaining and repairing my compute...

Bill has been maintaining and repairing my computers for years. He is knowledgeable and very customer service oriented; which is very important to me. He explains things in terms I can follow without being condescending, and he always makes sure I understand. 5 stars and 2 thumbs up!!

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Daniel Silvestri
Reviews 1
2020-02-28 07:41

I was desperate for help as I had lost access to a...

I was desperate for help as I had lost access to a document that would be a personal loss of $546.00. Bill gave it his undivided attention and after a few minutes recovered the document. Thank God! And Thank You ACT Computers.

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Susan Rupert
Reviews 1
2020-02-11 16:39

We were in the market for a new computer and engag...

We were in the market for a new computer and engaged Christopher at ACT Computers. He was patient as we discussed various options - extremely knowledgeable and did a great job matching our needs and personality to a computer that we totally enjoy. Thank you!

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Chris Mauldin
Reviews 1
2020-02-10 16:17

Was told on the phone that they could help customi...

Was told on the phone that they could help customize a computer for me. I went in and the older salesman didn't know what I was talking about and said it didn't exist. He would not ask for help from younger employees. I told him I would have to go back to Best Buy where they showed me how to configu...

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Mary Parks
Reviews 1
2020-02-08 12:55

When my laptop had issues, I was lookiing for frie...

When my laptop had issues, I was lookiing for friendly, professional, technical help that I could understand, and I definitely found it at ACT Computers! Jon and Christopher offered excellent customer service, and the turnaround time was incredibly quick. The low prices are more than reasonable. No...

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Chris Clark
Reviews 1
2020-02-07 13:43

Great computer store that goes way beyond anything...

Great computer store that goes way beyond anything you would find at a big box retailer. Conveniently located next to the Kmart in Vero Beach, this well run service and retail establishment has items you rarely would find at a general retailer. The expert service people have the equipment and wherew...

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Barbara Clark
Reviews 1
2020-02-01 20:18

My server went down. They helped me very quickly ...

My server went down. They helped me very quickly and were super nice even though I was very hyper about the problem. Excellent experience overall and they were more than fair about the charges. I will for sure use them for my computer problems.

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Dutch Perry
Reviews 1
2020-01-13 13:24

I am ecstatic about my computer repair after a com...

I am ecstatic about my computer repair after a complete crash. The upgrades and repairs have improved the computer beyond a simple repair. The people who work there were all very helpful, provided fast service, and came in under the estimate. The place for computer repairs in Indian River County is ...

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Bill Black
Reviews 1
2020-01-04 15:47

I shopped @ ACT for the first time this morning, T...

I shopped @ ACT for the first time this morning, They have a good selection of complete systems, parts and accessories, including a desk chair that I now covet. It's nice to see a brick and mortar store that carries and retails parts for the DIY types like me. Great service and knowledgeable people....

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