People who complain about this company apparently haven't worked with their competition lately. I can't say enough about the amazing lengths Accellence went through for a brand new customer, getting my supplies expedited and in my hands within days of switching over to them. I have severe bipolar di...
MEAN: The Oxygen tank is unbelievably RORING LOUD! whom ever would place their oxygen tanks in an ailing persons home or room is a MEAN, UNCONSCIOUS PERSON!
I have been treated very shabbily by the staff at Accellence Home Medical in Reno. Their staff is inefficient and rude. They contacted me about equipment I returned to Key Medical months ago. After I received the first phone message from them, I called back and was disconnected. My second and th...
Rude inefficient service. I m (was) paying but not anymore!!
Very rude staff. It is hard to get my medical supplies from them. I have to have my cannulas mailed to me if I cannot make it to their office. Nothing but rude service. I ordered my cannulas over a week ago and still have not received them. Time to look for a different company.
The staff has no idea what they are doing. 4 people gave me wrong information. I wanted repairs done on my electric scooter, it took 2 1/2 months to get it fixed. You have to be proactive and call them. They NEVER call you to let you know what s happening. The staff NEVER returns your phone call...
The staff at Accellence Home Medical were kind and very helpful.
They went above and beyond to assist me with a problem I was having with my portable oxygen concentrator and it wasn't even purchased from them!
They swiftly provided alternatives and tested my unit and then swapped out for a newly r...
Thank you so much for getting my Powerchair, it's made my life much easier. Julia Humphrey was a true asset to your company she made it all worth it & Lori the office manager was also a great help. Some of the other staff is very rude & in need of training on how to treat ADA people. I hope in the f...