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What reviewers say about TeleChoice

Generated with AI from 486 reviews on Trustburn · updated 39 days ago

Most customers describe TeleChoice as offering great value mobile plans with good coverage and helpful service, with the majority of reviewers giving 4 or 5 stars across all 486 reviews.
What does TeleChoice do?

TeleChoice is a mobile network provider in Australia that offers mobile plans and phone deals, and it uses Telstra's 4G mobile network.

What are the most common complaints about TeleChoice?

The critical reviewers on file describe concerns including poor customer service experiences, being knocked back despite good credit, and account or billing issues such as a lack of proactive contact when prepaid credit had built up.

AI-generated from reviews on this page. Verify anything important with the company directly.

John Robinson
Reviews 1

I have been very happy with Telechoice. They have given me great friendly service, upgraded my data limit,helped me whenever i had questions and most of all my phone picks up services except for in the remotest areas which i am sure other good providers would have the same problem.

Yanjun Sun
Reviews 1

Extremely horrible Mobile provider! I called the service and the staff are so amazingly bad especially one woman with accent, so rude, unfriendly and impatient. Telehoice doesn't care customers at all and will grab every opportunity to rip people off. The last time I called the service and told them I may leave Telechoice, so do five of my friends, the guy who answered me said, that is ok, go ahead. What a remarkable Mobile provider, so happy to leave it now and will never come back

Tyrone Koelmeyer
Reviews 1

Thank you Telechoice, your generosity is greatly appreciated, made my weekend. Great surprise Telechoice, good to see you reward my loyalty with this additional storage. Many thanks.

George Dixon
Reviews 1

I've liked this company from the day I signed up with them Upgraded my Data from 30G to 55G awhile ago for free which I was very thankful Now I can bank my unused Data to 100G This is a very good company and I recommend whenever I can

peter paukert
Reviews 1

Excellent Better than Telsra Same provider Highly recommend

Elkannah Boon
Reviews 1

It has come to my attention that Telechoice is making his customers happy! Good job guys & thank you for your service! Btw, using Telechoice you don t need to worry there is no coverage! Why? Check it out yourself! Thanks again!

Danny Graham
Reviews 1

I joined Telechoice n thought it to be that good my wife joined as well the reception all around Australia is great and what we both love the most is the cost the best value for money by far, if you thinking about joining don't just join you will love it to

Adrian T
Reviews 1

Telechoice are providing the same high level of customer service that Telstra used to provide back in the day. I'm managing a small fleet of 120+ Handsets and Telechoice make it a breeze to manage my fleet as well as provide fast response to any moves/add/change requests. I have recomended them to other NGO's and will continue to do so.

scotty
Reviews 1

Telechoice has excellent coverage which is important, but their cheap prices are awesome. The reliability of the service and large included calls and data make me want to stay put and never consider changing service providers.. simply outstanding...

Iris Walzak
Reviews 1

Telechoice has been to date the best phone/service provider experience I have ever had. Customer service is excellent and fast. So good that I always recommend them to everyone I know. I have been with Telechoice from 2008. Very good

Gregory Gange
Reviews 1

Ive been a telechoice customer for a while. A long while. They are on telstra, so the coverage is pretty good. I haven't been anywhere too extreme, but in over 5 years I haven' had any coverage issues. Cool. I had just a small plan. $25 for 2g plus unlimited call and text. It was set up on prepay fortnightly. I ended up $130 in CREDIT. Did I get a call? No. Cheaper $15 rate for same plan, or new $25 plan for better service and more "stuff". Nuthin". I had to call them, and get some whiney dude on the line asking me not to be "annoyed". I only call people when I am "annoyed". That's what customer service is for. partly anyway. However. I let my account run out, and let them call me. PDQ they were too when I owed them. We have a new deal, which is set up on direct debit again. 12 months split into 26 payments. Plus a fortnight. Now plus $25. And I still get thees really aggravating little texts telling me that I owe them a few cents when I get behind there accounting system. I am tired, guys. Get your s@@t together, because if I have to come in to speak to someone we're all going to be sad.

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About TeleChoice

Great value mobile plans and find awesome mobile phone deals at TeleChoice - one of the leading mobile network providers in Australia. TeleChoice uses Telstra's 4G mobile network.

TeleChoice: The Ultimate Destination for Affordable Mobile Plans and Deals

TeleChoice is a leading mobile network provider in Australia that offers great value mobile plans and awesome mobile phone deals. With its commitment to providing affordable services, TeleChoice has become a popular choice among consumers who are looking for reliable and cost-effective mobile solutions.

At TeleChoice, customers can choose from a wide range of mobile plans that cater to their specific needs. Whether you need unlimited calls and texts or high-speed data, TeleChoice has got you covered. The company's plans are designed to suit all budgets, making it easy for everyone to stay connected without breaking the bank.

One of the key advantages of choosing TeleChoice is its use of Telstra's 4G mobile network. This means that customers can enjoy fast and reliable connectivity wherever they go, whether they're in the city or out in the countryside. With Telstra's extensive coverage across Australia, TeleChoice customers can stay connected no matter where they are.

In addition to its affordable plans and reliable network coverage, TeleChoice also offers some amazing deals on the latest smartphones. Customers can choose from a wide range of devices from top brands such as Apple, Samsung, Huawei and more at competitive prices. Whether you're looking for an iPhone or an Android device, you'll find something that suits your needs at TeleChoice.

What sets TeleChoice apart from other providers is its commitment to customer service excellence. The company has a team of dedicated professionals who are always ready to assist customers with any queries or concerns they may have. From helping customers choose the right plan to troubleshooting technical issues with their devices, Telechoice provides comprehensive support every step of the way.

If you're looking for an affordable mobile plan with great features and excellent customer service support then look no further than Telechoice! With its unbeatable combination of affordability reliability quality products & services it’s no wonder why so many Australians trust this brand when it comes down choosing their next phone plan provider!