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What reviewers say about Relyon Softech Ltd.

Generated with AI from 50 reviews on Trustburn · updated 22 days ago

Customers who left positive reviews generally describe the software as accurate, user-friendly, and a strong option for payroll, TDS, GST, and accounting, with several calling it the best choice in those areas. A common theme in the favorable feedback is praise for the supportive and committed customer service team, though some noted that support can take time to adapt to specific use cases.
What does Relyon Softech Ltd. do?

Relyon Softech Ltd. is described as a team focused on the taxation, payroll, and accounting software domains, guided by a stated value system. The company develops and supports software products such as those referenced in the reviews, including Saral PayPack, Saral Billing, and related TDS, GST, and accounting tools.

What are the most common complaints about Relyon Softech Ltd.?

Based on the lowest-rated reviews on file, the main complaints concern poor post-sale support, including unresponsive help after renewal fees are paid and aggressive collection of those fees. Critical reviewers also describe problems with billing and inventory calculations in Saral Billing, calling the software inaccurate and the staff unprofessional. One reviewer mentioned that the vendor only fits specific payroll needs rather than full-fledged requirements and lacked proactive online support.

AI-generated from reviews on this page. Verify anything important with the company directly.

Deepak Chaturvedi
Reviews 1

Overall user interface is amazing compared to Tally and Marg. We use this software for garments retail. From garments industry use case point of view, one area that requires some works is multi-classification. While the software framework provides 10 options for multi-classification only 5 of them work at any given point of time. As every customer for Rely on can potentially have a different use case. It might take some time for backend and support team to adapt the software to needs and provide an update. With soft spoken and commited Rely on support team. You can definitely rely on this software. Keep up the good work guys!

Raju GS
Reviews 1

The worst company who promise to give the service but fail to do so giving very silly reason. If used for inventory and vat calculations i will promise you will loose all your money. Lot of problems in the Saral Billing Software. - No proper calculations. - The so called manager who is useless dont handle any of our query. - People who work there are so dumb and cannot understand whats the risk we bare when something goes wrong technically. - Very unprofessional people in the whole company we have gone through lot of trouble and loss relying on this software. - Worst Service and the worst technical team, useless managers, unworthy people sitting there without giving any sort of support.

Namrata Dhake
Reviews 1

One of the best Taxation and Payroll software provider company. I Am using Saral TDS, Saral PayPack and Saral Income Tax Software. Very user friendly software. Also I appreciate for support services. Even they give support on all Public holidays, Weekends if it is very urgent for us. I have recommended this software to my friends and they are also happy with their services.

vidya puthalikar
Reviews 1

It is one of the best payroll software.Support team also very cooperative and they provide good technical support on any issues we face..It is a good tool to maintain the employee details .....Its a simple and effective software..Relyon provides best services for all softwares..

Srinath P
Reviews 1

worst service, we have taken plenty of support from them, and paid huge amounts, but now they have put our payroll software in trail mode mentioning that we have not paid 4k fees towards the training given to us. Time to go to consumer court. there is no option to submit this without giving single star.

srinidhi n s
Reviews 1

This Vendor only fit for only specific Pay roll package and if any employer is looking for some full fledged requirement in the pay roll ,then this software vendor may not be suitable. We had worst experience in terms of handling this Rel yon payroll integrated packages and online support from this vendor. This software vendor is not very informative and there is no proactive support.

Balaji D
Reviews 1

Saral PayPack is the Best Offline Payroll Software in India. Data Security, Speed, Flexible to do Customization based on our Requirements, Flexible to do Third Party Software Integration(like SAP, ERP Software) via API, SQL Table view and Excel Outputs. Having regular Statutory Updates for PT, PF, ESI and TDS upto Form16. Value for Money.

vamik sonawane
Reviews 1

One of the best Taxation and Payroll software provider company. I Am using Saral TDS, Saral PayPack and Saral Income Tax Software. Very user friendly software. Also I appreciate for support services. Even they give support on all Public holidays, Weekends if it is very urgent for us. I have recommended this software to my friends and they are also happy with their services.

anuj dwivedi
Reviews 1

Thsi is good payroll software company. This provide user friendly softwares. Saral paypack is best payroll software. Its is easy to use and learn. And support is also best provide by the relyon. They provide on real time support.

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About Relyon Softech Ltd.

Relyon is a creative blend of highly talented individuals who constantly working together with their expertise knowledge to uphold the significance of RELYON.

Relyon has vision is to be the leader in the space of taxation, payroll and accounting domains.

At RELYON, they follow some basic principles which guide us throughout their business. These principles collectively form their value system and guide us towards a successful business.