Called Priority One to make an appointment ....they came to look over what was needed and made suggestions to improve the security I already had. Every step of the way the people and their customer service was top of the line. I would highly recommend Priority One to anyone who is interested in a great security system. They have such positive attitude and a great work ethic. Will not leave until you completely understand your system. Jan
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What reviewers say about Priority one security
Customers frequently describe Priority One Security as professional, knowledgeable, and friendly, with smooth installation and responsive monitoring, though a smaller portion have reported problems with system malfunctions, delayed service appointments, and sudden fee increases.
What does Priority one security do?
Priority One Security provides residential and commercial security systems including video surveillance, access control, and smart solutions, serving the Greenville and Upstate, SC area. Their work appears to cover installation, monitoring, and system upgrades.
What are the most common complaints about Priority one security?
The most common complaints involve system reliability issues, slow or unresponsive customer service, and unexpected price increases on long-standing accounts.
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10 Reviews
Process was smooth from beginning to end. No issues or concerns. All appointments were scheduled and kept in a timely manner that was suitable for us. Forgot I set the alarm one morning and set it off, the monitoring center called with in 15 seconds to confirm.
Great experience. Very nice folks, considerate and professional.
I have been a customer for over five years and just agreed to their $189 upgrade. Since then it has been slow at best and today, after returning from a trip, it didn t work at all. I called customer service and was told they could come out on 6/29/21 between 10 and 2. Today is 6/17/21! Unacceptable! I m shopping!!!
We have used Priority One over a decade. They are professional, friendly, helpful and trustworthy.
Very professional and knowledgeable. Didn't mind showing me all about my upgraded system. I love it! So thankful for everything.
Very easy process, we changed our old alarm system to the new technology which really is impressive. The salesmen are very nice and well trained as is the technician who installed the system. It is a local business with the call center in Anderson SC.
This system has not been working in one of my buildings for over a week. Alarm goes off it took them 17 mins to respond. Do not purchase system.
After being a customer with Priority One Security for over 20 years, and my monthly fee hasn't been increased at any time since signing up 20 yrs ago. Today I get a notice that they are increasing their monthly fee. How can this company do this at the time? We are in the middle of the worst time ever, we have this virus killing people every where, people out of work, people just trying to put food on the table and keep their lights on. Not to mention where is the appreciation for clients like myself who have helped you build this company for the past 20 years? I will be looking for another service starting Jan 2021, and I would encourage others to do the same!!!!!
I bought my house less than a month ago and it came with a home security system previously set up with Priority One. Today Scott came and setup the system under my ownership. I could not have asked more from a technician. He was thorough in checking all of the monitoring devices, knowledgeable about every technical question I asked him, patient as I learned how to use the system, and respectful of my home. I will say I wish Priority One had better explained to me it would first be a salesman to come to my house and then another appointment would be set up for the installation, though. It surprised me that sending out a salesman would even be needed considering most major companies would list options and have you chose on their websites nowadays.
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About Priority one security
Providing residential and commercial security systems including video surveillance, access control, and smart solutions in Greenville & Upstate, SC.
Priority One Security is a leading provider of residential and commercial security systems in Greenville & Upstate, SC. The company offers a wide range of security solutions including video surveillance, access control, and smart solutions to ensure the safety and protection of homes and businesses.
With over 20 years of experience in the industry, Priority One Security has established itself as a trusted name in the security business. The company's team of experts is highly trained and experienced in designing, installing, and maintaining customized security systems that meet the unique needs of each client.
One of the key features that sets Priority One Security apart from its competitors is its commitment to using cutting-edge technology to provide top-notch security solutions. The company uses state-of-the-art equipment such as high-definition cameras, advanced access control systems, and smart home automation technology to deliver reliable and effective security services.
Priority One Security understands that every client has different needs when it comes to their security requirements. That's why they offer personalized consultations with their clients to assess their specific needs before recommending a customized solution. This approach ensures that clients get exactly what they need without paying for unnecessary features or services.
The company's residential security solutions include video surveillance systems that allow homeowners to monitor their property remotely from anywhere at any time. They also offer smart home automation technology that allows homeowners to control various aspects of their home such as lighting, temperature, locks, etc., all from one central location.
For commercial clients looking for comprehensive business security solutions, Priority One Security offers advanced access control systems designed specifically for businesses. These systems allow business owners or managers to restrict access only to authorized personnel while keeping track of who enters or exits the premises at all times.
In addition to providing top-notch products and services at competitive prices, Priority One Security also prides itself on its exceptional customer service. Their team is available 24/7/365 for emergency support or assistance with any issues related to their products or services.
Overall, if you're looking for reliable residential or commercial security solutions in Greenville & Upstate SC area then look no further than Priority One Security! With years of experience under our belt coupled with cutting-edge technology we are confident we can provide you with peace-of-mind knowing your property is secure!
- Website
- priority1security.com
- [email protected]
- Address
- 18 interchange boulevard
- Categories
- Security and investigations
