The absolute BEST service and pricing out there. I rented a restroom trailer for my wedding in Flagstaff and they made it such a seamless process. I had a hard time finding a reliable company originally that would respond in a timely manner especially on the short time frame i was on.. Robb and his team didn't even blink an eye and got me setup in less than 24 hours. They delivered first thing in the morning the day of my wedding.. and to call the trailer a restroom is extremely under rated. It was truthfully a luxury restroom. I have also used them for tons of other rentals for my company and they have always been on top of anything we need. Thank you guys for the continued amazing service!
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The inconsistency of this place is terrible. The employees bicker amongst themselves while people are waiting to get in. Few know what they're doing, most have no clue which end is up and create horribly long wait lines in the heat. Better trained staff would help since most of them seem to have no clue what's going on. I recommend for no event.
On January 1, 2019, I attended a Bowl college football game at State Farm Stadium. Parking was $30.00. The company providing the parking service that day was Pride Group LLC, Chandler, AZ. I used my credit card to purchase the $30.00 parking pass but they used a hand machine and I was not provided a receipt. I checked my activity a couple weeks later and noticed that they charged me $60.00 instead of the $30.00. There was no contact number for the company on my credit card statement so I contacted my credit card company and disputed the $30.00 and they then gave me a phone number for this company. I have been communicating with the Account Manager for Price Group LLC regarding a $30.00 credit back to my card, for three months! At first she said there would be no problem. Weeks later she tells me that there was two credits to my account and she would send me the transaction history which she never did. She also talked about other groups she had to get involved with to make this happen, but still no credit. In the month of March she told me there now was a bigger issue since the amount disputed, the second $30.00 was settled in there favor. I really believe she was working on the wrong account but I kept sending her the information she requested regarding my credit card account. She said it had to now go to a resolution team and they were busy as this was a busy time for them. I let a couple weeks go and then started trying to contact her again. I finally got a reply on April 8th. She says and I quote Unfortunately, I cannot move forward on my own as I don t have the authority to reverse the charge once it s been disputed and then resolved in our favor. I wish I had better news for you on this issue So basically, this company is keeping my money even though they are aware a mistake has been made. They know I don t have a receipt and they know I cannot do anything about it. I am totally beyond belief what this company is doing and I m wondering how many other parking customers have had the same problem. So, please beware when parking in a public venue where Pride Group LLC is taking your parking fees. They wear shirts identifying themselves. Do not give them your credit card. Pay in cash only.
(NO STAR!) What a horrible company that has NO concept of organization-strategy or intelligence. I cannot believe the Arizona Cardinals or State Farm Stadium has paid this event company. It is a sad reflection on all involved. I have attended Cards games for years, and I don't want to go again due to the parking chaos and dangers involved with these bozos running the operation. Whoever "the boss" is that was in the helicopter above really needs to re assess his profession...his employees didn't know what they were doing, if they were doing anything at ll. So disappointed! I saw children who were almost run over...elderly and handicapped who couldn't navigate the maze of chaos in the heat...it was pathetic! It took us 45 minutes to get to the gate, and that's AFTER we entered the parking area! I could have run the entire event better than this outfit! And would actually take on the dare if offered...My next email is to the AZ Cards, the City of Glendale, and all social media. DISGRACE!
Paid for Cardinal parking pass and charges were deducted from my bank account. I never received the 2 follow up emails with receipt and bar code. I emailed from Juju parking website no less than 5 times and never received a response. I noticed that Pride Group was the parent company and found the phone number for them. Called and spoke with a women who took my info and said she'd call back. And here we are. Less than 24 hours from the event and I have no parking pass..
$75 for a VIP ticket as opposed to $10 and stuck in line with general admission for 1 hour + waiting for VIP tickets I already bought online and have a scannable ticket for.
Unprofessional and unacceptable. If you charge more, provide better access and service to them. Period.
One of your employees Debara Smith was very helpful and nice in helping logistics for me to pick up artwork at the Carefree Art Festival. Kudos to the hiring manager. She truly cared.
pridegroup.us
