Called Priority One to make an appointment ....they came to look over what was needed and made suggestions to improve the security I already had. Every step of the way the people and their customer service was top of the line.
I would highly recommend Priority One to anyone who is interested in a great security system. They have such positive attitude and a great work ethic. Will not leave until you completely understand your system.
Jan
Process was smooth from beginning to end. No issues or concerns. All appointments were scheduled and kept in a timely manner that was suitable for us. Forgot I set the alarm one morning and set it off, the monitoring center called with in 15 seconds to confirm.
Great experience. Very nice folks, considerate and professional.
I have been a customer for over five years and just agreed to their $189 upgrade. Since then it has been slow at best and today, after returning from a trip, it didn t work at all. I called customer service and was told they could come out on 6/29/21 between 10 and 2. Today is 6/17/21!
Unacceptable! I m shopping!!!
We have used Priority One over a decade. They are professional, friendly, helpful and trustworthy.
Very professional and knowledgeable. Didn't mind showing me all about my upgraded system. I love it!
So thankful for everything.
Very easy process, we changed our old alarm system to the new technology which really is impressive. The salesmen are very nice and well trained as is the technician who installed the system. It is a local business with the call center in Anderson SC.
This system has not been working in one of my buildings for over a week. Alarm goes off it took them 17 mins to respond. Do not purchase system.
After being a customer with Priority One Security for over 20 years, and my monthly fee hasn't been increased at any time since signing up 20 yrs ago. Today I get a notice that they are increasing their monthly fee. How can this company do this at the time? We are in the middle of the worst time ever, we have this virus killing people every where, people out of work, people just trying to put food on the table and keep their lights on. Not to mention where is the appreciation for clients like myself who have helped you build this company for the past 20 years? I will be looking for another service starting Jan 2021, and I would encourage others to do the same!!!!!
I bought my house less than a month ago and it came with a home security system previously set up with Priority One. Today Scott came and setup the system under my ownership. I could not have asked more from a technician. He was thorough in checking all of the monitoring devices, knowledgeable about every technical question I asked him, patient as I learned how to use the system, and respectful of my home. I will say I wish Priority One had better explained to me it would first be a salesman to come to my house and then another appointment would be set up for the installation, though. It surprised me that sending out a salesman would even be needed considering most major companies would list options and have you chose on their websites nowadays.
priority1security.com
