What reviewers say about Mad Mex
What does Mad Mex do?
Mad Mex provides fresh and healthy Mexican food designed to give customers the right kind of fuel to get the most out of life.
Are there any complaints about Mad Mex?
Yes, complaints include rude or dismissive staff, poor service, stingy portions of toppings like guacamole and sour cream, and a lack of communication when items are out of stock.
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Decent Mexican food. They provide bottles of salsa on the table. Nothing to complain about.
Next time put a sign up when you re out of stock for something, so your hungry customers don t have to wait 10 minutes to be turned away. Lack of apology also adds insult to injury.
Good fresh faux-Mexican food that makes a good, quick and filling meal.
Fast and not quite authentic but passable Mexican food. Great for a quick bite.
Amazing vegan burrito and quesandilla. Friendly service too.
Great fast food Mexican. One of the best I've tasted in Australia since moving from California. Good variety on food and drink.
Food is good but if you are near Darling Harbour then I'd recommend guzmen Gomez over this.
I'm a lifelong Chipotle fan, so Mad Mex is as close as it gets in Sydney. Go for a quick snack. Grab a burrito bowl and a drink. If you've got a business card, drop it in the fish bowl and you might get a free meal on Mad Mex!
Takes time to order but yeahh besttttttt place in sydney for grill chicken
Fresh and lipsmacking Mexican food experience, must go place for mexican food lovers.
Food quality to price ratio is bad. Stingy with guacamole and sour cream
Update: ate there again and quesadilla was delicious. Still no serviettes in bag though... Usually very good. But onions in my quessadila today were pretty raw and made for an unpleasant lunch. Also, no serviettes in my take out bag.
The service was pretty easygoing and great, and the grande melt they served never goes wrong, with the balanced amount of cheese and the ingredients within, their burritos are very much top notch and a favourite.
Its the closest thing to Texas burritos I've found anywhere in Oz
Good and quick service. Nice location. Food was tasty.
They make good burritos. Have had a good experience ordering from them on multiple occasions.
Good place for the occasional lunch. Naked burritos are tasty. Would be five star but the price is too expensive. A naked burrito with extra meat, exrltra avocado and a drink $27.
Pretty good Mexican fast food but the restaurant hygine is terrible. Tables left dirty, food on the floor, overflowing rubbish bins. Need a good lesson in restaurant management.
A good place to spend time with friends. I am sold on their burritos!
Good food and atmosphere near Circular Quay in Sydney
Best Mexican food and my favorite spot to eat in the shopping centre.
Really bad service at Harbour side and they don t good quantities of toppings plus they touch your food
Manager was rude dismissive talked over the top of me and didn't attempt to resolve my issue or provide even the slightest hint of compassion or empathy.
Ordered a naked burrito with steak and gaucamole. Cost $13.50. If I was rating on taste alone, I would give 5/5 stars - because it was quite delicious. However, I'm rating my experience 2 stars because the portion size was ridiculously small. Perhaps it was because I went shortly before closing ~ but the employee put into the tub: 1/2 spoon of rice + 1/2 spoon of beans + a small clutch of steak, and then he basically filled the rest of the tub with lettuce. After I had eaten it I was still ravenous. It felt like I had eaten the equivalent of one chicken wing from KFC. It's not cool to pay $13.50 and then to have to go and find a second food store afterwards.
Well priced and filling Mex food. 3 tacos recommended, you can have a different meat in each.
Customer service needs to improve a lot. Lady staff was rude.
Ordered a naked burrito. The food was delicious but the service was bad.The girl staff was really UNFRIENDLY. And it was not even busy at all. Ruined my first time experience having mexican food. Rate 2 stars because of the horrible service.
Waited in line only to be told no vegan chicken at that store. Put a sign up please, don't waste my precious lunch break time.
Nice Mexican restaurant, hidden away in the shopping centre.
Amazing customer service. I ordered the food through an app, but had some technical difficulties. The staff on counter was super patient with me, and tried to help me. The app eventually worked after more than 10 minutes, and he offered to make a new serve for me since the food was cold. Very impressed!
Ripped off hard mad mex darling habour is a rip Dont do it heaps rude also!!
Nachos are the best ! If you love spicy food this place should be in you list for sure
Great healthy food. Some people complain that the food tastes bland but the ingredients are legit. I like it the way it is but others could add salt to their liking.
Decent food, good service, nothing to write home about.
Horrible service. 4 people got the same meal, all got charged different prices. No, no one added extras, and all got the same drinks. Girl was rude and didn t help at at.
When it comes to fresh Mexican done fast, then look no further than Mad Mex. One of the differentiating factors for me is that the tortillas are never soggy unlike a certain other Mexican franchise :) Highly recommend the Quesadillas! Note: Management was nice enough to share some discount offers for the next visit!
Opened in 2018 so fairly new. Small store so most people have no option but to take away. Luckily there are plenty of places to eat around harbourside /darling harbour! If you have been to one mad mex you've been to them all, personally I prefer guzman y Gomez but this store is a welcome addition to harbourside shopping centre all the same!
Very tasty and inexpensive Burrito with spicy sauce! Generous serve, friendly, professional staff. It's well worth supporting businesses as it hopefully keeps staff in jobs.
fabulous mexican food. excellent service. great beer. & the best churros outside mexico!
A simple, cheap and extremely tasty Mexican joint. I really enjoyed my burrito here, which you can make as healthy or unhealthy as you like, as you choose the ingredients as they make it. You can also get a 'naked' burrito without the shell.
Ok service, ok prices, ok food. If you've been to a mad mex before you know what you're in for, and if not this is a reasonable first one to try. Watch for the added extras though.
Some servers can be a bit stingy but tasty food. Not bad food, ok pricing. ................................................................................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
My favorite Mexican restaurant in the world! Definitely coming back! Good price, Good taste, and clean! Love the tacos and chips!
Very nice, but you may need to ask for extra sour cream and guacamole is an additional $2 each hmm $20 burritos. They had a promo for free kids meals with meals and it was crusty dorritos with cheese i wouldn't give to my dog. This business wont last
Great Mexican food at very reasonable prices. Grande Melt and Nachos are delicious. They don't sell Liquor. There is some place to sit inside. Accepts Amex.
Overpriced for the small quantity food Ordered a naked burrito and tacos which came in very small quantities for the price we paid. Taste was bland. Extremely disappointed
Ordered via DoorDash and unfortunately it took over 1 hour to arrive and the nachos became completely soggy. The burrito was ok.
Love this mexican food place. Will go back for more.
Always a good quick bite. Glad to see the new store.
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About Mad Mex
Fresh Fuel For Life - We're fresh and healthy Mexican food, that will give you the right kind of fuel, to get the most out of life!
Mad Mex: Fresh Fuel For Life
Mad Mex is a Mexican food chain that offers fresh and healthy food options to its customers. The company was founded in 2007 by Clovis Young, who wanted to bring the flavors of Mexico to Australia. Today, Mad Mex has over 70 locations across Australia and New Zealand.
At Mad Mex, the focus is on providing customers with high-quality ingredients that are both fresh and healthy. The company uses only the freshest produce, meats, and spices in its dishes. All of their meals are made from scratch daily using traditional Mexican cooking techniques.
One of the things that sets Mad Mex apart from other fast-food chains is their commitment to sustainability. They use biodegradable packaging for all their takeaway orders and have implemented recycling programs in all their stores.
The menu at Mad Mex features a wide variety of dishes inspired by traditional Mexican cuisine. Customers can choose from burritos, tacos, nachos, quesadillas, salads, bowls and more! There are also vegetarian and vegan options available for those who prefer plant-based meals.
One popular item on the menu is the Baja Fish Taco - a crispy fish fillet served with cabbage slaw and chipotle mayo on a soft tortilla wrap. Another favorite among customers is the Naked Burrito - a bowl filled with rice or salad topped with beans, cheese or guacamole along with your choice of protein such as grilled chicken or steak.
In addition to serving delicious food items at affordable prices; Mad Mex also offers catering services for events such as corporate meetings or private parties.
If you're looking for fresh fuel for life then look no further than Mad Mex! With its commitment to quality ingredients; sustainable practices; diverse menu offerings; catering services- this restaurant chain has something everyone will love!
- Website
- madmex.com.au
- [email protected]
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