Whispering Pines Nursing Home Reviews

My mother and law took candy to the staff because she said the staff took such good care of her life partner for 25 years. Although this man was at the end of his life, about 85 I think. The staff seemed very compassionate about helping them both during this time.

It took me few years to report my own experience with my own family member and one observation with one resident whom I don t know. I took my parents in for 5 days of respeace stay. Our dad was bed-ridden for few years but never had bed sores. He developed bedsore under Whispering pines 5 day care. Found feces under his nail and around his bottom while visiting him every day and I washed dad while visiting. I ve complained about why they don t keep him clean and I had to find feces everyday with his soiled bottom. They all were blaming someone else. Either previous shift fault or they didn t know. Second day of visit, I heard a man moaning and yelling for help. I looked through the door way because it was open. Man was on the cold floor bleeding from somewhere I didn t know. I called out to one of the staff member that was visible. She came by and told me they already called ambulance. I asked her to please give him pillow and cover him with blanket because he was visibly shaking. He told me he was cold and he can t move. She say okay only answering without action. Two more staff came by and one that looks like in charge was rude and telling me to close the door with mean demeanor and that they were waiting for ambulance. As I was getting his pillow and and blanket rude staff flat out told me I was not allowed to cover him with his blanket in his room. I went to dad s room but because it was bothering me I was going in and out of dad s room to check on gentleman asking staff so many times if they really called ambulance to make sure they were coming. No one was around him. More than an hour passed still no ambulance and gentleman was left in the room alone. Rude staff member told another staff to close the door. It took them close to 2 hours. I was upset for their lack of compassion and wondering why ambulance took so long to come. I will never recommend this place!!! There are few that are good but my experience left me with very scary feeling.

My husband came to Whispering Pines about 2 years ago, he was in bad shape. He came from another nursing home in Fayetteville and it was horrible I actually had to quit my job and stay with him allday. The minute he hit the doors of Whispering the nurse knew exactly what was making him so sick, she said it's the feeding. My husband had been back and forth to the hospital at the old location 30 times in one year. He came in weighing 108 lbs now he's at 150lbs. I thank God and the staff at Whispering Pines. Jessica the Director and Melinda the DON, they listen and take action. They're not perfect but they're striving everyday to be the best of the best. I can truly say when I feel burdened down I can actually take a break, knowing and trusting in God that Whispering Pines will take care of my Frankie. My Love for him is unconditional, If you're in need of a facility I highly recommend them!!

Joyce Mainor

Do not plan to leave your loved ones here unless you plan to stay with them night and day. Even if you are with them it is almost impossible to get help . I know I ran the buzzer to get help for my mother to go to the bathroom and sometimes waited at least an hour for someone to come. .I know they are understaffed. I sometimes had to go out in the hall and. ask again for help.

Do not put love ones in hard to get help you have some not caring nursing there rehab is good but nursing staff it's another story especially on weekends and at night.They started out good they do not know how to take care of patients who have Foley catheters

Whispering Pines took great care of my Step Father. Their rehabilitation facility is excellent. The administrators and staff really care about their residents comfort and happiness.

Visited my older sister here, The place is first class by all accounts that I seen and heard, in my visits as well as my sister's report have been good. Friendly staff attentive and kind spirited. I am here now and knowing she has such kind friendly attentive people looking out for her is a comfort.

I would definitely *not* recommend Whispering Pines. My mother was there for the last 6 months of her life. The staff were very disrespectful to her and neglectful. She declined so much after being there.