Garbage customer service! Stay away from there garbage, leaking valves
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6 Reviews
The small lock that holds the handles closed when not in use broke on my BrassCraft 2" pvc cutter so I called BrassCraft as they state a lifetime guarantee. They took my address and said they would send me a new lock and a new cutting blade free of course. two days later I received a box, UPS, from Brasscraft and it had a whole new cutter in the box. Kudos. Thats great customer service.
Doesn't deserve even one star, but would not allow me to post with zero!
Purchased Gas Leak Detection Solution. It works! THANK YOU!
customer support had hung up on me when i was trying to gather information about their product.
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About Brasscraft
This is Our Craft. BrassCraft produces high quality products plumbers depend on to make their business a success.
Brasscraft: The Ultimate Destination for High-Quality Plumbing Products
Brasscraft is a leading manufacturer of high-quality plumbing products that are trusted by plumbers across the globe. With over 70 years of experience in the industry, Brasscraft has established itself as a reliable and innovative brand that delivers exceptional value to its customers.
At Brasscraft, we take pride in our craft and strive to produce products that meet the highest standards of quality and performance. Our extensive range of plumbing products includes fittings, valves, connectors, water stops, gas connectors, and more. Whether you're a professional plumber or a DIY enthusiast looking for reliable plumbing solutions for your home or business, Brasscraft has got you covered.
Our commitment to quality is reflected in every product we manufacture. We use only the finest materials and employ state-of-the-art manufacturing processes to ensure that our products meet or exceed industry standards. Our team of experienced engineers and technicians work tirelessly to develop new products that are innovative, efficient, and easy-to-use.
One of the key factors behind our success is our focus on customer satisfaction. We understand that every customer has unique needs and requirements when it comes to plumbing solutions. That's why we offer customized solutions tailored to meet your specific needs. Whether you need help with product selection or installation advice, our team of experts is always ready to assist you.
At Brasscraft, we believe in sustainability and environmental responsibility. That's why we have implemented eco-friendly practices throughout our manufacturing process to minimize waste generation and reduce carbon footprint.
We also understand the importance of staying up-to-date with emerging trends in technology and design. That's why we invest heavily in research & development initiatives aimed at developing new technologies that enhance product performance while reducing costs.
In addition to producing high-quality plumbing products, Brasscraft also offers comprehensive training programs designed specifically for plumbers who want to enhance their skills or learn about new technologies & techniques related to their trade.
Our commitment towards excellence has earned us numerous accolades from industry experts as well as satisfied customers worldwide. We take pride in being recognized as one of the most trusted brands in the plumbing industry today.
In conclusion,
If you're looking for high-quality plumbing products backed by exceptional customer service & support from an experienced team dedicated towards innovation & sustainability then look no further than BrassCraft!
- Website
- brasscraft.com
- Phone
- +18772727755
- [email protected]
- Address
- 39600 orchard hill place
- Categories
- Building materials
