Zookbinders, Inc. Reviews

Matt at Zookbinders is great! The customer service here is always amazing, and the products are stellar quality.

I've been using them for four years now. Great service and products. My clients especially like the Lustre and Zook Books with Reflectionz cover and leather spine/backing. The Zook Book is the higher end product and is absolutely beautiful. The Lustre is a near copy of the Zook, but with thinner pages and a thinner cover; it is just as stunning. The build is very balanced, with an elegant yet not too ostentatious look. I'm quite happy with Zookbinders.

One of the best jobs I've ever had until the economy hit it pretty hard. The owner truly cared about his employees and their families. At the time Miro Rydlewski was the floor supervisor and was helpful and great to work for. The environment made for good and helpful co-workers.

Let me start off my saying the albums are fantastic. The quality of the albums are fantastic. The glove leather is so soft and the picture quality is the best around. Not only are the albums amazing but the customer service is top notch. I got off the phone today with Matt who is one of the gentleman in sales and he spoke with me for about 30 minutes about my wedding business how to improve what i was doing and how to up sell their beautiful books. I also LOVE that they are made right here in the USA!

Zook is a wonderful company to work with! The whole staff is so easy to work with and very responsive to any questions! I've worked with Tori on multiple occasions and she always responds within less than 24 hours. Even Mark, the owner of Zook, personally takes the time to answer questions and suggestions that we may have. Thanks for all your great attention to our needs as your client!

give me a break. bon a vie is a made up name its our photospread. mark and cherry visited my plant in philippines several years back and showed interest in our album, second visit they tag greg along (production manager) ordered this album from us for a few years and suddenly stopped. please ZB have shame in claiming this is your design. Im a fellow artist who was robbed by this company, we are a small company from a third world country and i cant do anything about it. but fellow artists please do not support this, our work is sacred to us

I've been a professional photographer for 20+ years. Our studio has gone through rocky relationships with several of the biggest names in album companies. From poor customer service, to slow turn-around-time, shoddy workmanship...something was always souring our relationship. Several years ago I did a TON of research and started a relationship with Zookbinders. I can't say enough good things about their incredible customer service, their fast turn-around-times, their innovative products, and the fine craftsmanship on every album we've received from them!!! On top of being an album manufacturing company, they also have an incredible album design team. One of the smartest decisions we made was letting their graphic artists start designing our albums. Last but not least, they have an incredible Selection service to help our clients quickly and easily pick the best photos for their albums. All of these things add up to make Zookbinders absolute heros. We highly recommend using these folks for your Album Company!!!

Excellent company to work with, top quality albums. We've been working with them for almost 10 years now and love the quality and customer service. They are very good at listening to customers and taking suggestions on how to improve their services and products. I absolutely love their selection and album design services, it has saved me SOOOO much time. Highly recommended.

After having issues with the an album I had ordered last year, the new manager Linda called me and made new albums for my client no charge! Really impressed with the new customer service and will start ordering their albums again!

Zookbinders steal Bon a Vie album design. It is not their product. They steal it. Beware of them as you ll never know, your design may be used for another client.

I have been using Zookbinders for nearly 9 years and they have always provided me with excellent customer service and amazing, high quality products. They are constantly innovating and improving and really working with us to meet our needs as the industry changes. I love their selection and design options as well, it was life changing to be able to outsource that and feel completely confident about it.

Wonderful customer service, great tools for clients- makes image selection easy. I love this company!

Wonderful company! Very personable and able to help with various requests that might be more "off menu". Just a phone-call away and you get a real live person on the phone who can help you work through the most demanding client albums. I saw them at WPPI in 2015 and have been a loyal customer ever since, but it's their top-notch customer service and care that ensures my studio will be loyal to them for years to come. Thank you Zookbinders!