ZARA Manchester Reviews

Good shop, but it's too hot in there! Notch it down a degree or two guys

Very rude members of staff.
My partner & I came to the store to collect two items, after a very long wait in the queue the 'assistant' finally came to help us, She seemed frantic for some reason and come out with a Parcel for a Mr Oliver, we told her our name again & explained its two parcels, She came out with one, saying that she has no idea where the second one Is. We asked if she could check again, her reply was "What for?" Then she proceeded to laugh.

We walked away, called customer services and they told us , the parcel is there 100 percent, we went back to the desk and asked for another woman to help us, she found the parcel in less than 30 seconds?

We spoke to the manager who was sympathetic & understood our desire to take the complaint further, which we are doing via head office

Great brand with good priced fashion clothing. Big store with multiple floors and plenty of range worth a visit if you're looking for something new to wear at a reasonable price.

Lovely shop unfortunately not much choice for older children

Shop assistants was running around made me feel uncomfortable shopping the layout was rubbish sorry to say

This Zara is my favourite! fantastic clothes range , good customer service.

Just went to buy a trouser and a top
The lady at the payment didn t even bother to look at me.

Very unprofessional ! I don t think I will ever come back

Nice store, good selection of stock. Avoid going there at the lunch time as when it's busy it feels too crowded.

The store always messy when I visited, clothes were down on the floor, i prefer ordering online and pick up, decent prices but the service bit slow, took ages even when the queue was only me and other person.

Nice but overpriced stuff. Same stuff in a market in Italy costs 70% less.
Staff are either dyslexics, or speak badly in English and keep stumm or are plain rude..... or all three.

Unorganised mess. 15 minutes to queue up for the till only to be told it s for exchange only. No sign to be seen at all...
Went downstairs, after 2 minutes the assistant shouted payment for goods is available now at the original till.

Good range, good stock and this store always gets busy.

A decent sized Zara, two floors for women's, one for men and another for children

Lots of bargains in the sale plenty half price or less

Absolute disgrace of a store ! I asked for help with an item of clothing to be told by CUSTOMER SERVICES that there was nobody to help me !!! I said to her that the store is a complete joke & she stood there & smirked at me !!! She then requested someone to come to help me but nobody showed .... I questioned it with her to be told what more do you want me to do .... I ve asked for someone to come How do people like that get a job ? She shouldn t have one .... disgraceful attitude .... will never shop there again !