Yakarouler Review

I strongly recommend! Very big crook.
My package was not delivered but they want to know nothing, I got rolled by 100th.

WEBSITE AND SOCIETY TO FLEE FROM ANY EMERGENCY !!
If only we had looked at the reviews before ordering from them ...

Order placed by phone for shock absorbers called "in stock" Order modified without our agreement, with shock absorbers that do not match our vehicle. Why ? Because they tell you that everything is "in stock" when it is wrong !! And they blame their supplier ..

Anyway ... I ask for reimbursement ... I am still waiting for it ... I call every day and I come across a platform abroad which tells me that what is necessary will be done ... except that nothing n 'is made ! I'm going to call a customer service.

RUN AWAY FROM THIS SITE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello, is there a way to get parts faster for professionals? if not all is well cordially

Hello,

What a desappointment ! I had a good ad on the quality / price / speed of your site.



The order was sent relay point 1 week after ordering and receiving the parcel relay point was realized on 12/09/2019 or 9 days apart .. A little long for parts in stock .. On very far from the competition deadlines and even more from Amazon =)

But that's not all ! For a fuel filter that was part of my order, I had to wait until 21/09 to make it available in a relay point is 17 days after my order!

The deadlines are very long, TOO LONG! This is incorrect limit on your part knowing that the parts were supposed to be in stock on your side.

No commercial gesture for inconvenience or apology for shipping delays.

I am very disappointed.

I used the conselliers to make sure I bought the right parts. After giving them all the information (registration, registration, etc.) one of them unable to find the part that I myself found on the site and another brake discs that do not fit on my vehicle. After telephone interview if you made an error: reimbursement after returning the discs and I have to recommend the discs while waiting for my car to be blocked while its usefulness is essential to me. It would have been normal for the good discs to be sent back to me by express if the advisor's error is noticed, at the same time as I send the others back (saving time for all). I regret to tell you that I will no longer use your site.

Compliant items, a little late delivery compared to the announcement when ordering, but arrived well anyway

Reception .. Speed of treatment of your request .. Competence ..

cde passed the 04/02/20 without news of my cde j sending a message, yakarouler answers me that the part is no longer available and that it triggers a refund, until that happens, but after more than 3 and a half months 2 relaunch by email + 1 by telephone on 05/04/20 or the c is on I am reimbursed within 7 days max ,,, I leave you guessing ,, the violin ,,, of the high level, I will certainly receive a quick note after this post to make style and it will still happen nothing .... flee this site !!!!!!!! don't even deserve this minimum star

I put a star but they deserve none, when they display the product in stock, it is supplier stock that they do not control, they take you directly from the order and order from the supplier themselves!
They take more than 5 weeks to refund you when you cancel the order for lack of stock! And this despite several reminders by phone / email / mail!
Not to mention the insurance they systematically add to the basket = forced sale!
Site to be avoided!

I had my piece in time and time more ouf thank you aspro the model is great

Too bad not to put O, incompetent people until the end, more than 4 months to have a refund! they cash the check and they don't even have the coins available. I do not recommend this company.

Order received quickly in accordance with my very satisfied request

Responsive staff very friendly and very good explanation. I am satisfied

I ordered a set of records and pads on the website. The order is canceled the next morning because no records in stock.
20 Days later, I'm still waiting for the refund of my order! I recommend this site because the products are available on the site without consultation of stocks.

Nothing to say, exceptional service and attractive prices. I highly recommend it.

Fast, simple and effective.
Very good first experience. To renew.

really good for nothing ... 2 orders (in one week), 3 errors ...
first: I ordered a triangle (no error), but 10th delivery by TNT (I had to go to a relay point to collect it ... laughing out loud!), I'm still waiting for them to reimburse me shipping costs eh, but apparently I can dream ... second order: a radiator (which arrives 3 days late), they send me a model which is not even the correct one (search by registration) to which it I have to add a probe at my expense (when the error comes from them) that they do not even sell on their site ... I call them, and listen to them, it's almost my fault ... simply scandalous !!! honestly, do not order from them, prefer Oscaro, you pay 1 or 2 euros more per piece, but at least there is no mistake ... because in the end it costs more than Oscaro .. PS: I'm still waiting for my postage reimbursement!

Hello I would like to point out to you that I placed an order in November 2019 which was canceled during the week and the company allows me, without my consent, to reimburse me in small bills and after calling them 100 times and 100 emails still no full refund i don't know if this company respects the laws? but I feel stolen so be very careful before ordering because in 2020 still received nothing

SCAMS AND LIARS !! when ordering in stock and when preparing out of stock, I've been fooled 4 times,
They have been playing with these organized scams for years, but Mr. CEO of yakarouler, customers should not be taken for 3-week-old rabbits, as a result, negative opinions are more than the majority and dangerous for your credibility and for your future, for my part I say bye bye and die with your mouth open!

Extremely dishonest! Bad advice, I sold a part that does not fit at all on my vehicle, then it is not designed for my vehicle despite alerts from me! IN shop they are total bad times, they do not recognize their error and refuse any exchange or refund.
Completely incompetent telephone after-sales service, which guaranteed me the reimbursement and which finally shines by highlighting the 30-day deadline for the return. Furthermore, they record the conversations but refuse to give me access to them !! I would not give up !! To avoid absolutely

Site to ban a beautiful band of incapable! announced deadlines not respected they change the reference without asking you for a non-compatible part while the part was supposedly in stock, I have still been waiting for a refund for over a month 4 has 10 announced !!!!!!!!
this site should close the real buffoons who do not know how to work I am a professional of the automobile and I have never seen such wankers strongly that I have the opportunity to go to one of their agency !!!!!
In short, if you want to take 6 months to repair your car, you have to order from them
Finally, hoping they send you the right parts!

Lots of choice, very competitive prices, fast shipment

Very serious, fast, the only site that sold the rear disc that I wanted was the unit.

I placed an order on 17/10/2019, when I received my package, it was missing an article and we did not even have the intelligence to warn me that there was a stockout. I recommend the piece under another brand and to date, I still have not got the refund of the missing piece. it was my first and last experience with YAKAROULER

Order compliant, I received the product in 24 hours, thank you

Reimbursement problem solved after multiple contacts (!), 10th purchase order for postage not refunded, despite any good contact via contact with the site, articles on the site not necessarily available ....

order made on February 18 validated by yakarouler the same day with delivery for February 21
I noticed that on the site my order was blocked at 20%
I called the sales department who told me that my order has not yet been distributed by the supplier while on the site is written: in stock (liar)
After several calls I learn that my address is black listed ????
when this is the third order I made from them
Brief request for reimbursement pending 14 days when my account is debited the same day
I return an order with MISTER AUTO AND OSCARO more expensive but faster

1 star because impossible to put zero. order placed on January 24, delivery supposedly guaranteed in 72 hours ... After a week, call to the platform telling me to wait again ... 1 week still waiting and still nothing. I call back and cancel my order. I'm still waiting for the reimbursement of this one. I have been waiting for a month and a half and still nothing. Supposing that the reimbursement is within 10 days maximum !!! Of course, I called to follow up on the reimbursement, he gave priority to my request.
If you want my opinion, FUYEZ FUYEZ and go to the competitors

It's a shame not to be able to put less than 1 star.
Their site has reference errors and they do not assume (and this is clearly stated in their general conditions) ... so it is the customer who has to pay the return fees for their mistakes. I'm not talking about customer service phone ... a decerebrated robot stuck on his text.

18 days after the validation of my product return in store I still have not managed to get a refund !!!
attention also for those who buy parts in standard exchange !!! the return costs are in your pocket !! go look for a competition you will be better served !!

I would not return to their site. I ordered a rear silencer, at the reception it turns out that it is a universal with pastes of simple steel fasteners very poorly welded. I refused the delivery. Then no refund, but a credit note to use in less than 24 hours. Email received June 22 at 10am and use only June 22.

Order 2 auto parts + 1 extra product, all marked "in stock". I only receive the adjunct product. I pay more for shipping than the product. Not warned before unavailability, in which case I will have canceled everything, no commercial gesture. Not disappointed with the trip.

at yakarouler, you can find quality car parts at reasonable prices.

Order on 08/04/18 with supplement of 10 TNT for delivery on 04/10/18 as registered on the delivery slip therefore contacted by such because no mail dated 09/04/18 for confirmation of sending my parts, I call is the a counselor who understands a word on two answers me that my order is still not treated therefore reception of my parts on 12/04/18 see 13/04/18 or else 14 / 04/18 while I paid an additional 10 for the receptions on 04/10/18 Really unable to finish I receive my parts then CIAO Not even respect the delivery times no but not really serious at all.

there is a problem with your team. Whenever I go there I get the impression that they are being disturbed

The parts can be good but if he does not have them he modified the order without asking the customer the service delivery tnt is a horror paid to be delivered at home and ask 2 days to wait for a delivery man who never knows how to point .. and now 6 days after the delivery so-called express my package is relay point !!! Shame on yakarouler and especially on his thief and liar delivery tnt

Damaged bulb packaging I don't know if it's going to work

always satisfied with the products ordered. RAS, thank you to the whole team.

Site with lots of references.
By cons, the mention in stock is false, it would be in stock at the supplier (which is also wrong). My order is in stock and supposed to be delivered) has not arrived in their warehouse after 15 days, it will then remain the relay package delivery.
I accept the important delays if I am warned but here the indicated deadlines are false.
The call center is abroad.

Following: In the end, they refunded me without telling me. And yet the piece is still on their site marked "in stock and immediate delivery".

Inadmissible COMPLAINT FILED order of May 24 a week later I am told that my part and no longer available therefore reimbursement pending despite 20 calls to their service like everyone else my file and in the final phase but still no reimbursement has been made three months today hui therefore filing a complaint if someone wants to join do not hesitate, do not let them do it

Bjr,
Indeed, for my order I had some concerns not everything went as I would have liked and I had to send a few emails to get information on the progress of my order. However, they always answered me, so it is always a little disappointing when everything does not go without a hitch!
Piece received in a time all the same very well, taking into account the economy that we make compared to the competition! I accept it in my case by remembering the orders already carried out successfully ...
They are certainly overwhelmed at times and I think they are still serious, that's why I would trust them for a future purchase.
Thank you and I hope your problems will be solved.
Cdt
L * V

DIRTY SITE I ordered brake discs; the reference on the site does not correspond at all to the vehicle I order discs for a picasso and I receive discs of 307 OR C5 gold for the return shipping costs are my responsibility for a piece At 35 10 ABOUT RETURN PORT I AM TOLD I CAN TAKE RETURN INSURANCE. SO I HAVE TO PAY FOR THEIR CONNECTIONS I insure and assume mine but not theirs ;; I have been an automotive professional for 27 YEARS I REGULARLY ORDER PARTS FROM A LOT OF SUPPLIERS BUT THE I BELIEVE THAT IT WILL NOT BE PART OF THOSE THAT I WILL KEEP

Cheap room, just check if they offer the right room on the phone and at the reception.

Very satisfied with your prompt service and welcome people thank you.

My star for this site there zero value woe to that undertaking scam Pure were not teachers

2nd order to go to this discount site. 2 weeks later I am still waiting for my piece ... Impossible to reach them, nobody answers or else you have to have the day in front of you ... I do not recommend if you are in a hurry in your repairs ... today we are April 20, still no refund even after 3 calls ........

I confirm, too bad we can't put any star
Order never delivered.
Refund request accepted and promised within two weeks
We attack the 4th and still no refund despite numerous reminders and just as many broken promises.
To flee, run to Oscaro or elsewhere but not at home

I advise anyone to order on this site! It's a great scam !!!!!!! I have been waiting for a refund of 255.11 for over a month !!!!!! After several calls and messages to customer service, they turned a deaf ear! Aren't you ashamed to make people lose money like this ???! For information not having an answer I will seize the commercial court and UFC Que Choisir!

Bad experience with the YAKAROULER site Not serious exe .... it tells you that the product is in stock once paid you will never receive it. or ask you for a refund of a canceled product you are never refunded. I am waiting for the refund of my order number 27086791Y9234456 since May 29, 2020 until now, no refund despite several reminders to their customer services.
we have to find a solution to go and file a complaint in court let's all be united we will arrive together.

Delay of more than a week without having all the articles cammandes

It's been a month now that you have received the return of my parts still no refund.

Very professional in store! By cons on the phone, it is mixed.

Waiting since 03/14/20 refund of the deposit for my alternator 5 phone call and nothing only positive point the equipment received works

Deplorable!!! Like many, I was very disappointed. Order received but with a used part already used put voluntarily during the preparation, and another changed by another brand without my approval.
It's over for me YAKAROULER

Fast delivery but unfortunately not the right part, yet I ordered at the counter ..

buy brake pads not in conformity with my vehicle return at my expense request to have to take original cells have not been done for 5 months site to avoid

Void after-sales service: equipment sent and not received, no response after complaint on the site. However, the debit was made !!!

They are not serious either on orders or on reimbursement

hello j should have looked at the notices because order in September of a lighthouse of 308 a month after still nothing so I asked for reimbursement in November and I was told about 3 weeks of delay it is mid January and after several complaints I have still nothing received to help

Very well not like another known site that validates sales without stock

To flee!,
piece marked that they are in stock when they have nothing in stock !!!

Do not want to repay.
An order that contains an article that never happened to him.
Yakarouler does not warn anyone and worse does not pay back.
I called to ask for reimbursement but he does not seem to feel responsible.
To avoid

Company in liquidation, go your way.

I have just learned that Yakarouler has filed for bankruptcy, I understand better all the negative opinions for 3 months: the orders are no longer shipped, and the refund of my order placed in mid-May will never take place: 115 lost!

I appealed to their services several times, the welcome has always been impeccable. The products are of very good quality.

Not nice at the counter of thiais. Telephone parts service do not understand much. Disappointed

I want to thank you for your efforts and services provided. It is impeccable on my part.

Compliant and quality parts.
Thank you.

Incompetent, dishonest, thief. I advise you to buy on a competitor site.
We order a part number indicated available on the site, Yakarouler is unable to deliver the part. After several reminders, Yakarouler takes the initiative to send an incompatible piece (it seems that it is up to the professional to check compatibility, in theory, because for Yakarouler it is not obvious). As of reception of the part, I assemble it thinking that it is good and NO. I check on another site if the piece is suitable and curiously NO. I approach Yakarouler by asking for explanations and X of Yakarouler accuses me of not having checked the compatibility of the product before mounting. We walk on the head. I order the right part number, I get the wrong part and I'm accused !!!! I advise you to flee this site if you want to be quiet. Order on MISTER AUTO and you will have complete satisfaction.
Hope to never have to do this site again

+

Practical, good value for money.
Refund and delivery time too long.

it is not a serious company, brake disc for clio bad reference at yakarouler, non-conforming part received therefore return made since 10 days still not received today and despite my calls I am answered stupidly that it is not possible to send me the right reference before receiving the return, so wait and not be able to change my brakes, I THEREFORE FEE THEIR INCOMPETENCE BRAVO THANK YOU DO NOT RECOMMEND THIS SITE

site to avoid, so-called piece in stock, bad customer service. No refund or very very long!

After canceling an order they never refunded me, despite several promises.
For me NEVER YAKAROULEUR AGAIN !!!

Again and again the same thing, lies on delivery times despite immediate receipt
we ask for a refund but the procedure is so long that we have to move and come to the threats to have a semblance of response
nothing is processed on site, people behind the counter will tell you that everything is available everything is available within 3 days just to cash the money
I prefer to pay more but have the room in my hands directly

Very good store where you can find everything, the team is great, are available at any time.

a good experience even if it is not a century very surprised by the pricing in a good way.

1 star because I can't put zero. Order placed and paid on December 24, December 26 I see on the progress that the status is in reimbursement, I phone to ask for explanations, I am told that the part is no longer available while it was noted in stock and that I have no other choice but reimbursement. To date, January 8th, I call to ask when I will be reimbursed, I was kicked by a dirty guy who told me that yakarouler was 14 working days to reimburse me and that's how it is. So I'm waiting for my 239 , but fortunately, autodoc is a much more responsive site and in addition I found the same part for less. Flee yakarouler, these are scammers, I will file a complaint against them in the coming days, do the same, they are enticing with their call prices, do not honor orders and make their cash with your money.

A CATA ......

Order on Friday morning with delivery promised on Monday ... Result the following Thursday the order is still not prepared ... Of course on each call we promise you an expedition during the day ... result immobilized car during this time .. .
The parts are indicated in stock, which is totally wrong !!!!

And on the previous order purchase of a calorstat, telephone call to check the presence of the 2 seals, the sales department confirms that the 2 seals are included.
On receipt obviously there is only one seal provided ... So we call back the customer service, which finally says that there is only one seal included ...
How to take people for fools ...
Very polite, but TOTALLY INEFFICIENT customer service!

I DO NOT RECOMMEND!

Not the right gearbox control cable, even though it is compatible with several models.

Warning!!! On the internet everything is available, it cash you and every time (3 in all) certain items are no longer distributed. Require to call to find out what is happening because no mail from them. And a very very late refund. It's really about G .....