Yakarouler Review

from my experience, I would like to thank the Yakarouler team for their quality services but above all for their responsiveness and availability, the part is at the top. my request was processed quickly. no problem detected.

Hello everyone since January 27th I still haven't received my pieces in the meantime they have changed articles for me however on the site more I sent them an email without response. In addition no information on the reimbursement of items with different prices finally I am very disappointed and I would not order more on this site good day to all.

Too bad I thought it was a shop..in fact you order on the site and you just remove your items 2/3 days after ... it do not have all the parts in stock..more attention because when you order an article .. if you are not sure about the reference .. there are errors .. I am obliged to return what the advisor to order it is not what I needed!

I was told of the good of yakarouler result order place on December 19, sum on January 02, 2020, my delivery is I do not know or, because the tracking number is invalid, parcel relay, do not know my order, customer service unreachable by email, telephone c about 25min of waiting no excuse on their part, no commercial gesture (at least reimbursement of transport costs) site not updated .... 1 star I do not recommend, next time I would go see competing sites Post update after threat: they totally lost my package !! INCOMPETENCE and of course they do not want to hear about commercial gesture, reimbursement or other

I bought a part that it did not have in stock yet on the available site I ask for it refund its been more than 6 months that I am waiting to flee from the competition and better scams

Site A Fuir !!!
Order placed on 03/10/2020. Parts never received. After calling more than 5 times still no news. I am promised a refund which is never made. they walk us around all the time.

No call or email to prevent delay more than 10 days. I almost did not go on vacation

A band of unscrupulous crooks

I placed an order on 05/25/2020 in this order there was a clutch kit at 153.37 10 days later my order was not shipped while the clutch kit was in stock at time of order.
I asked for reimbursement I raised them 2 times and still nothing. A band of crooks if I have nothing mid July I will file a complaint on the website of the DGCCRF

Invalid delivery time, all parts were in stock. Delivery expected on Thursday 10/10/2019, delivered only partially on 15/10/2019. No date for the 2 missing pieces. The customer service is relocated to a foreign country and no direct contact. No call / no follow up.

You pay shipping costs Even when you come to their place and take the parts with you. For them I don't know what they call it but for me it's between theft and scam. TO FUIIIIIR

Order placed on 05/18, part ultimately unavailable after receipt ... Strangely!
2 months later and 4 calls to the after-sales service, still no refund. Site to be avoided from what I have read I am not the first to be the victim of the maneuver.

order placed with prioritization of the order by the seller.
after a week no news
I'm not calling for a solution
nobody reminds me ...

I have not found any other merchant with such competitive prices. The quality is there and the delivery time is ultra short.

Run away!
YAKAROULER sells high-brand products at a high price with an imaginary stock, and ships to these customers Exotic Brands parts at prices lower than those ordered!
I find this practice at least dubious, at the limit of legality!
------------------

2 weeks for an answer, Yakarouler is far from being responsive!
No solutions proposed, they sell parts with imaginary stocks ...

I order platelet disks, the pads were not good donnc I went to the store to change them without any problem and very nice people, I would recommend without problem.

YAKAROULER, the joke !!! With them you will rather stand still.
Flee this auto part site or you order, obviously your money is debited very quickly but you never receive your package.
When you look at the status of the order on the site, it is indicated as "reimbursement".
Quite simply because the parts for sale on their site are not available.
But why warn the customer of the break? This is useless !!!
So you are waiting for your car parts that never arrive.
When you contact their poor after-sales service, it's not their fault !!!
Even better, you have to wait 3 weeks before being reimbursed.
How to make money that doesn't belong to you work to earn interest.
This is simply theft, alas authorized by French law.
First order from them and it will be the last, another site of thieves and incompetents.

a bit long for an avoire but for the moment we are waiting for the continuation of an order for the moment its going

Worse is not
The price is not everything

As soon incompetent and thieves, I advice you to never book with them. It sent the wrong room and then he not want to pay you back. Customer service is phony, not serious at all. I repeat never order from them

Good service and the sellers are very friendly. They oriented me well.

Reception ok but no express emptying need an appointment

I ordered a sensor for my scenic at the store and received the next day without surprise, bravo

November 5 in the morning I can not answer your inquiry because I have not received the package.

WARNING: ESCROC site - does not deliver the products ordered (battery) and does not reimburse the debits on credit card following the cancellation of the order. Committed by email to credit again within 14 days. Excluding since April 25: no refund, i.e. 4 months later. No response to the many emails sent - in the end, I spoke to me on the phone about a credit note, which I refused, and apologized flatly - no possibility of contacting their accounting department, everything is filtered. Site to be avoided. are only good to sell non-existent products and debit your credit card

Catastrophe 4.99 euros for delivery in relay packages with large delays and a difficult telephone platform abroad to resolve concerns ... never again oscaro 100 times better

A good piece found at yakarouler, price was within reach, for customer service, it is not bad, I was welcomed and answered the phone.

piece never arrived and never refunded. complaint pending. Avoid this fraudulent site: fictitious stock and no reimbursement within the legal deadline. If this also happens to you, you can file a complaint with the gendarmerie or on the DGCCRF website.

Very good price for original parts that are worth twice as much elsewhere

Cancel part of the order without warning. And by chance no other equivalent reference available even the most expensive.
To avoid

TO FLEE
Pieces unavailable contrary to "In Stock"
Order status changed to Refund for 3 weeks and still no refund in sight.

Deadlines not met, impossible to find a solution to troubleshoot

Site of big scam promises you a delivery on time, order never received after two weeks tell me that it will refund me etc etc etc ... band of incapable serious.

Product, delay, and delivery according to my order.

The order took a long time to receive: the announced deadlines were not respected! This is not the first time this has happened ...

Deplorable service. I ordered wipers except that they were no longer in stock. Instead of warning me of the rupture, the product has been replaced without informing me. So I received other windshield wipers which in addition did not match my vehicle. Clearly inactive customer service ...

I ordered a rear-view mirror, picked the next day but no delivery, I call and there I am told that the product has not available and he refunded me and more than 20 days after still no refund . Last order from this seller not serious AVOID

Really not serious we order a catalyst we pay 210 he puts another in place without saying anything, no message or Mail or SMS delivery date not respected really disappointed

Never order from them one we send you parts of a brand other than the one ordered without notifying the customer and two when you cancel this order and ask for a refund this never happens and this since the month of April 2020 we are in August and that after 6 calls to the customer service (platform abroad) where I was even hung up on me.
Oscaro is much more serious and respects its customers.
Never again at yakarouler.

I have been waiting for a refund for 15 days and after several reminders I am always told the same thing that I will have my no, I still don't find that very correct.

Very satisfied with the parts purchased.
Thank you.

Promise the lowest prices of the internet, and offer to align with the French competition online, but refuse when they are sent a link selling the cheapest item on another site on the pretext that they must let themselves " from the margin "... how do they do the others?

Anarque ....... order made on December 26, 2019 and has still not received anything, do not respond to such or hang up when they do not know what to say to justify themselves. First and last order at yakarouler.

At the top and very commercial. ..j maintenance 4 vehicles of all ages, thanks to their very competitive prices. ..

It's just spiel, they are not serious and on the phone he really takes us for idiots, we order them to be delivered to thiai and they send your package to Lille and when we ask for an explanation they balance us that what we are the culprits. Despite the evidence that we have before our eyes. Also you have to wait another 4 to 10 days to get reimbursed !!!!!
Professionalism = 0
After sales service = mediocre
Sociability = 0
Suggested solutions = non-existent
YAKA move on.

Does not respect the references of ...

Does not respect the references of parts ordered.
Change references by others without warning.
Removes parts during preparation because their stock of parts is totally bogus
Suddenly a credit or a refund must be made but there ... must be patient ...
Obviously no communication and does not respond to the refund request.
In the meantime must buy the missing parts elsewhere, repay and wait.
Anyway go your way, other sites may be a little more expensive but we know why now.

I do not recommend Yakarouler in any way.

It is really sorry to put a star to post a review ...
It deserves none ...

Update dated June 15 .....
Still no refunds and no communications.
In short, I lost more than 100 euros thanks to its horns ...
Flee absolutely and go to other sites with better reviews.
It's not hard to find; Yakarouler is the worst ...........

Bandits, run away

Bandits, flee!
You place an order and you pay, until then normal. You then receive an email informing you that the references (which were in stock when ordering ...) are unavailable and that they will be refunded to you. Except that a month and three phone calls later, customer service continues to ramble on and say that the "request has been forwarded to the accounting department".
Rogue methods!

Yakarouler is the pyramid of Madoff, you order they cash your money, it does not deliver in time, they are unable to tell you the exact delivery date. And during this time he play with your money because if you depend on a refund it is 14 days. Yakasefairerouler

To flee absolutely.
Like others, I ordered a piece that I never received for 45 days that I wait for my refund despite several calls. Still nothing to date.

To flee, I order by the internet damper for a 208 during the recovery of the parts I check on the parking lot the parcel, and the surprise is not the same mark (of course we do not warn of the modification of order) . I inquire with the person who is busy with my order it ensures that it is exactly the same, serious mistake on my part when replacing the damper it is a different diameter, while it is not did say that it was the same ... (total panic the car is non-rolling) and the surprise on my return for exchange of room there are more the dampers that I seek (as if a 208 was a rare model ...). The only good thing is a seller who told me about a competitor to have the right parts. The refund of the order is done 1 month later and without reimbursement of the preparation costs of 3 euros and without any commercial gesture. After 6 calls and an unanswered email to ask for compensation, I let go of the case concerning this company. The only and last time I walk in their shop. No respect towards the customers.

I placed the order on 07/03 still not arrived on the website c mark the part in stock but the reality is the stock is empty ............

To avoid absolutely if you are in a hurry since 26/10 following endless expectations I canceled 3 orders and still no refund
TO FLEE

The stop only lasted a week. This is junk. Not recommended. It's m ....

Error in the preparation of an order. I return the goods and I am offered a ref equivalent with my addition plus billing port .... I refuse of course, I am offered a refund. 15 days later I'm still waiting. I confirm the previous comments, no consideration for the customer, no professionalism. Change your profession, it's not for you, you're bad!

deplorable!

-pieces marked in stock that finally are not!
-2 weeks waiting without solution
-yakarouler decides to cancel the order without telling me
- a hassle to get the refund, I had to write to them to succeed to be refunded.

RUN AWAY!!!!!!!!!!!!!!

very happy, product received in time, mounted by myself.a reasonable price.

Site to escape urgently deplorable service after sale they know nothing about the package no idea where it is. Their only answer "We go back information" pending no refund to be able to buy the same parts elsewhere and suddenly we find ourselves blocking with the car that must be repaired. For a few euros more oscaro is much better.

Thank you for the professionalism very quick return after sales service at the top

Distribution kit compliant and corresponding to the vehicle.
Points less for delivery because parcel arrived 3 days after the announced date ...

Order for TRW discs, received from Delphi, this disc is not compatible with my vehicle. The 15 days deadline for the return having passed, they do not want to do anything, while they are wrong.
Last order for me from them.

Hello,

I have ordered parts since September 23, 2014, my order has still not advanced while I was to be delivered this Monday, September 29. I made an appointment at the garage with a week in advance. Who can tell me when I will be delivered. The person I got on the phone was stupidly answering me on 2. It was the first time I ordered but it will be the last time.

I ordered an alternator but the product delivered is defective or not suitable for my vehicle (despite the search by license plate).
Result I had to buy one via another site. After having successfully returned the part to the after-sales service (December 2019) and a lot of follow-up emails, I have no information from them to date (May 2020).
The hotline is disastrous for unprofessionalism.
In short this site is to be avoided absolutely.
I had to put a star to validate the opinion but zero would have been more suitable.

completely false reference "pick up 2h in Thiais", online chat advisor who informs to place the order 'in priority' completely false, the will is only to trigger the purchase.

Staff overwhelmed and not very friendly except for the cashier. Very interesting prices. Advice, buy on their website and have it delivered. Has ample parking. Timetables not very suitable.

Flee this site !!! I ordered a reconditioned gimbal with a deposit of 50 (I have to return the old one) so I'm already paying the return costs 25, which is not normal. In short, I am reimbursed for the deposit after a long time. Once the new universal joint is fitted, I and my mechanic realize that the part is defective, it is impossible to drive with it !!!
I call Yakarouler and here is their response:
You send us the defective part with the shipping costs at your expense and we will analyze the part within 2 months.
So already I pay the shipping costs again and on top of that I find myself without a car for 2 months !!!
A real shame this site, flee it !!!

I placed the order 27086791Y9151759 on 04/03/2020 on the site for the sum of 704.04. The products were noted in stock and the delivery scheduled on 04/04/2020. My account was debited on 04 / 04/04/2020. On 04/09/2020, not seeing the status of my order changed, I contact YAKAROULER who tells me that they are subject to supply delays. 04/17/2020, having no information on my order , I decide to cancel it. After multiple reminders the 5; 16; 4; June 26 no refund. It is now 2 1/2 months that YAKAROULER stole more than 700 EUROS from me. In recent years, YAKAROULER has become an organized flight brand that must absolutely be stopped

Order placed in October, returned in November with the return insurance, I still waiting for my refund and we January 23, 2020 more than two months later. I call them regularly but apart register my complaints they do nothing. NO ! TO AVOID !

Staff too nice despite the wait I do not regret at least my car is NICKEL

Parts are available on the site but not in reality the shipping time is not respected

I am really very disappointed to yakarouler, I bought brake discs, it is an online seller who advised me with all the information of the vehicle (registration, type mine, year of the vehicle), of course part does not fit my vehicle, I made a return service and I was refused because packaging abyss.
they really do not care about our mouth, I find myself with the discs that do not go on my vehicle that I paid 80 euro because of a jerk adviser who knows nothing and a service incapable.
IT IS A SHAME OF FLYING THE PEOPLE, ESPECIALLY WHEN THEY HAVE NOT OVER THE MEANS AND THAT IT IS YOUR FAULT.
A FUUUUUUUUUIIIIIIIIIIIIIRRRRRRRRRRRRRRRRRRRRRRRR

in Fuir, very bad customer service, we announce a shipment the next day and forget it's done 7 days later.

Hello, I m taking the time to write this review to share my experience with you.
Deplorable experience ... Let me explain:

Ordered last February for a set of license plates. Out of stock, I have not been informed or reimbursed so far despite numerous calls to customer service.

As of July 01, 2020, I'm still waiting for my money.

No recommendation

Yakarouler refuses to reimburse two orders. Yakarouler has an unfair commercial practice:
- Product Indicated falsely in stock,
- Order 1: Request for reimbursement accepted but not effective since January 2020,
- Order 2: Request for reimbursement accepted but not effective since May 2020.
Despite numerous reminders (email and phone), Yakarouler promises to reimburse, but no reimbursement action takes place.
No wonder Paypal does not collaborate with Yakarouler: lack of reliability and honesty of Yakarouler obvious ... Paypal would have gone bankrupt!
Yakarouler blurs its customers.
Yakarouler or yakafuir ...

For Yakarouler's communication service, check with my order numbers ...:
Ref. order: 27086791Y9199013.
Ref. order: 27086791Y9012484

The client is a pigeon when I ordered the room to my car it was supposed-stock once the money from my account the room was no longer available I request reimbursement from 1 month I still nothing

I have been waiting for reimbursement since mid January. What is happening ? Order 9001371

Hello,

I share my experience to avoid other customers wasting their energy and time.

Order placed on 05-18-2020 with products available in stock.
10 days later, the status of the order has returned to "In preparation". They changed supplier!

After several calls to the after-sales service and without solution, I decided to cancel the order on 05-26-2020. According to the GTC, reimbursement takes place within 14 days. Even this deadline was not respected.

I had to harass the after-sales service to be reimbursed on 17-06-2020.

Time and energy wasted!

The service is satisfactory the small parts are available for withdrawal within a week the prices are low the good quality parts for all parts outside the body go on site

too long delay between the order and the reception and I order 2 oil filters and 1 only available !!
so I'm disappointed !!!!!!

offers parts for sale marked "in stock shipped tomorrow", which in reality are not, or even out of stock .... 10 days to hope to obtain a pair of shock absorbers, and if I had not looked several times through day, I was sent only 1 shock absorber while it is systematically changed in pairs.
ditto at the competition, it's over, no more ordering of parts online, I lent them free 150 for 10 days ...... (on the other hand, immediate reimbursement following the opening of a paypal dispute) .... made to the DGCCRF for "misleading commercial practice".