Good company. Nice employees. Best customer servic...
Good company. Nice employees. Best customer service.
One of the best friendly Customer's I have ever se...
One of the best friendly Customer's I have ever seen
All the best team
Sales team is not responsive to the queries. I am ...
Sales team is not responsive to the queries. I am struggling too since past 3 weeks. :( I wish I had known it previously then I would have saved some time)
Working atmosphere was so cool and joyfull with su...
Working atmosphere was so cool and joyfull with supporting colleague's...
How would we know whether they are good or bad? Sa...
How would we know whether they are good or bad? Sales persons don't even respond the inquiry with quotations...Struggling with them since last 2 weeks.
Highly professional - Never any problems with deli...
Highly professional - Never any problems with deliveries or orders. Customer friendly staff, reliable and prompt support
Highly professional and dedicated team, making Ind...
Highly professional and dedicated team, making India proud with their Make in India product... keep up the good work
If you are a fresher, best place to start with. Po...
If you are a fresher, best place to start with. Polite people and a splendid work life balance. It's in the heart of the city, 100 mtrs from South railway station and south metro station.
Lots of love for people here
A company offering exhaustive solutions for your t...
A company offering exhaustive solutions for your telecom needs.
This is a best destination for your telecommunicat...
This is a best destination for your telecommunication solutions...
Tell your IT need to them XTend technologies will...
Tell your IT need to them XTend technologies will deliver
Innovative technology at reasonable price. Experie...
Innovative technology at reasonable price. Experienced very passionate customer service from this organization. Completely satisfied with their services and support.
About XTend Technologies
Xtend Technologies: Revolutionizing the Telephony Industry
Xtend Technologies is a leading provider of computer telephony products that are designed to enhance communication and streamline business operations. The company has been in operation for several years, and its commitment to innovation and customer satisfaction has made it a trusted partner for businesses across various industries.
At Xtend Technologies, we understand the importance of effective communication in today's fast-paced business environment. That's why we have developed a range of cutting-edge products that leverage the latest technology to deliver exceptional results. Our products include interactive voice response systems, call recording solutions, inbound/outbound call management solutions, call center solutions, and call billing solutions.
Interactive Voice Response Systems
Our interactive voice response (IVR) systems are designed to automate customer interactions by providing self-service options that allow customers to access information or complete transactions without speaking with an agent. This not only improves efficiency but also enhances customer satisfaction by reducing wait times and providing 24/7 availability.
Call Recording Solutions
Our call recording solutions enable businesses to record all incoming and outgoing calls for quality assurance purposes or compliance requirements. With our advanced features such as speech analytics and sentiment analysis, businesses can gain valuable insights into customer behavior and preferences.
Inbound/Outbound Call Management Solutions
Our inbound/outbound call management solutions provide businesses with the tools they need to manage their calls effectively. Our intelligent routing system ensures that calls are directed to the most appropriate agent based on factors such as skill level or language proficiency. This helps reduce wait times while improving first-call resolution rates.
Call Center Solutions
Our call center solutions are designed specifically for businesses with high-volume inbound or outbound calling needs. Our cloud-based platform provides real-time reporting capabilities that enable managers to monitor performance metrics such as average handle time, abandonment rate, and service level agreements (SLAs).
Call Billing Solutions
Our call billing solution enables businesses to accurately track their telecommunications expenses by providing detailed reports on usage patterns across different departments or locations. This helps identify areas where costs can be reduced while ensuring compliance with regulatory requirements.
Why Choose Xtend Technologies?
At Xtend Technologies, we pride ourselves on delivering innovative products that meet our customers' unique needs while exceeding their expectations in terms of quality and reliability. We have a team of experienced professionals who work tirelessly behind the scenes to ensure our products remain at the forefront of technological advancements in telephony industry.
We also offer exceptional customer support services through our dedicated team who is available 24/7 via phone or email support channels should you require any assistance during installation or use of our products.
Conclusion:
In conclusion, Xtend technologies is an industry leader when it comes computer telephony product development offering innovative IVR systems ,call recording solution ,inbound/outbound management solution ,call center solution among others .The company’s commitment towards innovation coupled with excellent after-sales support makes them an ideal partner for any business looking forward towards streamlining its communication processes .
Business transparency
- Did not verified company info
- Ask their customers for reviews
- Did not replied to negative reviews