Ace Hardware Oxford, OH Review

Had everything I needed almost but the staff was great it was so clean and efficient. I will do all my shopping for hardware things

I visited the Oxford store Larry is the most knowledgeable Ace employee I've ever met out of all the stores I give an easy 5 stars

Great group of people, service you quickly, don't charge for unnecessary things you need done to your equipment.

Came in at night and a nice man helped me find some hardware and knew exactly where it was located

Always good people ready to help with whatever you need

It s hard to find a mom and pop hardware store anymore, but this Ace might be as close as it gets. It s exactly what Oxford needs. Walk in and you ll be greeted with someone who is happy to help you look for what you need. Not sure what you need? Let them know what you re working on, and one of the staff will help you figure something out.

While you re here, you ll get the sense that everyone kind of knows everybody. Smiles, casual chatting, and personalized service make Ace a winner. Ingrid is a standout...always friendly, and nice to talk to.

This is where I go to get my propane tanks refilled, and go get plumbing and electrical equipment, tools, lumber, and more.

A surprisingly large stock of stuff you need can be found at this store, along with friendly people.

These is an outstanding store. Unlike Lowe's or Home Depot, where you get lost and sometimes it's hard to find an employee who will help you, Ace ALWAYS has employees ready to help you find what you're looking for, guide you as you choose the product, etc. Very friendly and knowledgable staff, very good hours, and despite being relatively small, they have a great stock of products at reasonable prices. If there's something you need and they don't have, they'll order for you. I've bought there things as diverse as light bulbs, ant bait, garden tools, air filters--even a vacuum cleaner.

Recently purchased several gallons of paint during the Memorial sale at 30% off. When we opened the supposed white trim paint it was black. We returned this gallon and exchanged it for the proper color however we had to pay full price instead of the sale price. I feel this was unjust D/T the fact was the stores error. Your clerk picked the paint off of the shelf and another took it to the car. I realize it was not noted immediately but we should not have been penalized. John is an excellent and knowledgeable clerk but the current staffing of this store does not compare to the service we always received previously.

Very helpful suggested a solution to my problem with witch they can help

This store is incredible: They treat everyone as friends in need of service. They are knowledgeable and extremely free with imparting hints and tricks to get the job done. They have saved me a great deal of time and money on projects that I would otherwise be hesitant to tackle by myself. This store has sufficient qualified personnel in stark contrast to the ever-increasing trend of minimal service. I love this place.

Very good hardware store with quality tools, paint, replacement items (i.e. dryer and washer equipment, screens, window parts, etc.), and gardening supplies.

Service is efficient and the staff are always there to help you out.

Would highly recommend.

Had ordered a part that came in. The past wad exactly what I had ordered. It's nothing exciting unless you've been looking at hole in the wall for several weeks. I searched the kingdom trying to find one and finally ordered it from my trusty Ace Hardware

I have always had great service at ACE. I find the staff very helpful and knowledgeable. I wish they had a better selection of planters, but in general this is a good store.

Management needs to make the business personal, that is how our City is, personal ! Please !!!!!!!!!!!

This local Ace is truly a one stop shop for most everything you'll need around a house just short of food. The staff are forward and friendly but rarely does it feel forced. They are, for the most part, knowledgeable of DIY and he projects and will offer information when needed.

Employees were welcoming and polite. Found what I didn't need lol

Used to be a great place to go get what you need but they don't carry as much and usually don't have what we need anymore plus hard to find what you need now the moved everything around

Nice job little pricey but that's the price u pay for good work

Went for a radiator key. Did not have in stock. Order it online and have it sent was the suggestion. Stopped by Gillmans, they stocked, bought 2 for less than a dollar each.

Great customer service and help, limited variety on certain items from time to time given the size of the store

Had keys cut here. They all worked. Fast, friendly service. I admit I splurged on sale items and did some impulse buys. Great selection of much needed items.

Come here often to get things as im working on a housing project in Oxford. Everyone has been extremely helpful and curious. If someone doesn t know how to properly answer your question, they will admit it and find someone else who does and that s important when finding the exact tool or item you are looking for. It s a great place and seems like people who work there like to do what they do!

If you need hardware fast this a good place to stop. You will pay more for the convenience than you will at the big stores on most items. Employees are friendly and helpful.

I needed a specialized piece of copper tubing for a research application, and Don was extremely helpful in building it and helping me find the right pieces, he spent around 2 hours total working with me on it over 2 days. What an awesome store!

Not very good to many young people that don't know much..

This place has been my go-to for over 15 years. It was a truly exceptional store. But I just ran down for a few items for the shop and was surprised.....the store looked dark.....quite a few lights needed new bulbs. Quite a few empty hooks, and most surprisingly, no more metric taps and dies and what appears to be a dwindling selection of metric hardware. It seems like a ghost of its former self. I am offering 4 stars because maybe there's a major overhaul underway and I just don't know about it. :)

A friend recommended an Echo chainsaw for some trees to be removed from the property. He worked for a landscape business. Went to Ace explaining that I knew nothing about chainsaws but told them an Echo was recommended. I looked at the saws and settled on an 18 inch on sale. The woman who helped me was very informative about the product and helped me select other needed items. I was impressed and will choose to go there for the personal service rather than a big box stores

The staff was great! I found everything I was looking for. Lucy was extremely helpful. She is very knowledgeable and smart about the right kind of colors and shades. I hope next time I have to paint more walls, she will be there to help me decide.

Things seem different. Staff changes a lot so instore knowledge is lacking.

This is an incredibly well-run, customer-focused local hardware store. Walk in and within 30 seconds someone will ask you what they can help you with. Don't ask "what aisle is x in?", tell them what you are trying to accomplish and someone will help you through the whole process. If you've never fixed a running toilet, or need to epoxy a soap dish to shower tile, or need to rent a chainsaw, this is the place for you. Even their teenaged staff is more knowledgable than anyone you'll find at Lowes or Home Depot. They might not compete on price/selection with the big boxes but they are miles ahead on service. If they don't have it they will order it for you. Plus the owners are long time Oxford residents and know everyone in the building trades for any projects that are more than DIY.

Very helpful people at store. There on drop-off weekend, and had everything we needed. Loved it.

Great customer service and friendly staff. People who work there seem to genuinely enjoy helping people.

Great small town type hardware store. Great customer service, with a large selection of products.

Helpful above and beyond. Knowledgeable, great listeners, problem solvers. This is my store. Even if I pay a little more for tools etc. than at big box, it's worth it to me to support this family run gem. You get more than what you pay for!