Reviews 15
Filters:
Rating
Language
Sort:
Most recent
N
3 years ago

PERHAPS THE CEO OF XEROX SHOULD FOCUS ON XEROX AND...

PERHAPS THE CEO OF XEROX SHOULD FOCUS ON XEROX AND NOT TRYING TO BUY HP!

Picture your office, quiet, dead, unable to operate for 3 month end days at the busiest time of year! That is what Xerox has done to me.



2 month update:
No response from this awful business and again an idle printer....

If you are considering purchasing a Xerox printer think again and singing up to Automatic Supply Replenishment then think again...

Twice in as many months we have had a Xerox printer stand idle due to failures in the ASR system and total incompetence from the outsourced business in Manila.

Perhaps the Xerox CEO should spend more time sorting out the problem at Xerox rather than than trying to buy HP!

M
3 years ago

Wow!

C
3 years ago

If i could give a minus I would. Xerox are the wo...

If i could give a minus I would. Xerox are the worse company I have ever had to deal with. We were with them for 10+ years so they stared of on the right foot!! However we terminated our contract due to poor customer service and support. Since we cancelled we have been waiting for 7 months to get the old machines collected and still no joy. I have chased the terminations team, the finance team and our account manager. Finally today after getting through to head office I have a proposed date for collection. I would never recommend Xerox to anyone.

R
4 years ago

If I could give this company a minus I would, terr...

If I could give this company a minus I would, terrible customer service, nobody listens/knows what they are doing, passed to India to uk, transferred to all departments! I have been trying to simply sort my account out to pay monthly & not quarterly, this has been going on since January & still not sorted! Absolute Jokers - I would never recommend this company to any business.

S
4 years ago

Worst customer service I ve ever experienced. I ha...

Worst customer service I ve ever experienced. I have a warranty on my printer and ordered a fuser twice, both times they were sent to an incorrect address. I have had to make several phone calls, have been passed from department to department to get told I have to hang up and redial the exact same number as I can t be transferred and someone put me through to the incorrect department!

So two months later, I still have not received my fuser. I ve spent 2 hours on the phone to the incompetent customer service representatives at Xerox, going to see if this time, I actually receive my fuser.

Absolute atrocious customer service. Less than 1 star rating!

About Xerox Uxbridge

Xerox Uxbridge is a leading provider of business services that help streamline operations, office and production digital printing solutions, and printers for efficient document workflows. With a focus on innovation and customer satisfaction, Xerox Uxbridge has become a trusted partner for businesses of all sizes.

One of the key strengths of Xerox Uxbridge is its ability to provide customized solutions that meet the unique needs of each client. Whether you are looking to improve your document management processes or need help with printing and copying tasks, Xerox Uxbridge has the expertise and resources to deliver results.

One area where Xerox Uxbridge excels is in its digital printing solutions. With a range of high-quality printers available, businesses can easily produce professional-looking documents in-house without having to rely on expensive outsourcing services. From color laser printers to multifunction devices that can print, scan, copy, and fax all from one machine – there's something for every need.

In addition to its digital printing solutions, Xerox Uxbridge also offers a range of office equipment designed to streamline operations. This includes everything from scanners and copiers to shredders and binding machines – all designed with efficiency in mind.

But it's not just about hardware – Xerox Uxbridge also provides software solutions that can help businesses manage their documents more effectively. This includes tools for scanning documents directly into electronic formats such as PDFs or Microsoft Word files; software for managing print jobs across multiple devices; and even cloud-based storage options that allow employees to access important files from anywhere at any time.

Of course, no business solution would be complete without excellent customer support – something that Xerox Uxbridge takes very seriously. With dedicated teams available around the clock via phone or email support channels as well as onsite technicians who can quickly resolve any issues with your equipment or software – you can rest assured knowing that your business is in good hands.

Overall, if you're looking for reliable business services that will help streamline your operations while improving productivity levels across the board then look no further than Xerox Uxbridge! With an extensive range of products tailored specifically towards small-to-medium-sized enterprises (SMEs), this company has everything needed under one roof so why wait? Contact them today!

Xerox Uxbridge

Xerox Uxbridge

2.9