Worst customer service I ve ever experienced. I ha...

Worst customer service I ve ever experienced. I have a warranty on my printer and ordered a fuser twice, both times they were sent to an incorrect address. I have had to make several phone calls, have been passed from department to department to get told I have to hang up and redial the exact same number as I can t be transferred and someone put me through to the incorrect department!

So two months later, I still have not received my fuser. I ve spent 2 hours on the phone to the incompetent customer service representatives at Xerox, going to see if this time, I actually receive my fuser.

Absolute atrocious customer service. Less than 1 star rating!