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L
3 years ago

Personal experience with the WorkCenter 3335 print...

Personal experience with the WorkCenter 3335 printer:
at the beginning it is just a battle of learning how to use (connection via net: mission difficult top, scan to pc: mission failed, start scan with xerox: nonexistent etc.), and after 26 months, printing and / or scanning is a lottery game, it rarely works, I have to turn the pc and printer back on several times to "repair". Trying to reinstall the Driver, he says he can't find the xerox printer that is connected via the usb cable to the pc ... sure it doesn't, it's a ghost printer, it appears when it feels like it.

F
4 years ago

Xerox Workcentre 6515V Printer with a year and a h...

Xerox Workcentre 6515V Printer with a year and a half. Paid 400 euros in September 2017 is now broken and propose a repair of 439 euros. It seems absurd to me, now costs less than 300 euros new.
In the office we have always had several Xerox printers and we have always been very satisfied but this time we are disappointed, we do not understand how they can ask for the repair more of the new value.
The printer has a year and five months, 50,000 copies / month machine that is used for not even one twentieth of its monthly operating cycle.
We did not expect a warranty intervention but a repair to a more reasonable amount.
Written to report the incident they do not even bother to answer.

D
4 years ago

Purchased the Xerox WorkCentre 6515, it never work...

Purchased the Xerox WorkCentre 6515, it never worked. After 4 months of calls to their ASSISTANCE SERVICE (to which we have had to explain everything every time) we still have not reached anything.
Please someone to stop them!

Xerox Italia S.p.A

Xerox Italia S.p.A

1.7