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R
3 years ago

Requested a bugfix for the SP6100N on a memory dev...

Requested a bugfix for the SP6100N on a memory device algorithm and was pleased with the very quick response I received from Aaron Cayabyab and the development team at Xeltek, leading to successful remediation of the problem. Professional, effective support - thank you Xeltek!

L
3 years ago

We purchased an adapter and immediately the pins d...

We purchased an adapter and immediately the pins deformed from sliding chip in socket. THIS DESIGN SHOULD BE A ZIF. They are made of soft copper and bend too easy. The whole adapter is a terrible design. The pins should be spring steel. These adapters are very pricey and so two of have failed very quickly. All Xeltek wants to do is offer us another disaster part a a discount price. NEVER USE THEM AGAIN.

H
4 years ago

We got SuperPro 5000 for many years because of its...

We got SuperPro 5000 for many years because of its excellent component coverage. We recently upgrade to SuperPro 7500 to enhance our ability on dual-core MCU and eMMC. We got free support from the Xeltek team to add the new MCU in the software. The request to support the new MCU is very easy and fast: send the Xeltek team some samples, and couple weeks later, we get what we need free of charge for the development fee (under warranty). Xeltek has a great team, especially Aaron, work with him always get a good result.