WyzAnt Tutoring Review

I recently used wyzant to find a tutor for my son. I wanted someone who could help him with 3rd grade math but also in other areas, where needed. There was a good amount of tutors in my area and I ultimately found Amelia who had previously taught several levels of elementary school. She is great! We used her last year and enlisted her to help us again this year. Very happy with the whole experience.

I was a tutor that was listed with WyzAnt for about one year. I would strongly recommend that students and tutors stay away from this company, as it is my belief that they are engaged in unethical and exploitative business practices.

I have a graduate degree in education and have been in the educational field as a teacher, tutor, and program specialist for nearly 15 years -- and I can say, without reservation, that I have never worked before with such an unethical organization as WyzAnt in my educational career.

Specifically, I believe that WyzAnt is misclassifying tutors as independent contractors not only to avoid labor regulations and avoid paying employment taxes, but to exploit low-wage tutors. WyzAnt's behavior is particularly egregious because its business model is built much like a traditional pyramid or Ponzi scheme, with a high investment in time and money required by a new tutor in order to find students through the system, with the promise of earning a high return on that initial investment in the future as the tutor logs more hours of tutoring experience.

However, in order to minimize the payout, WyzAnt's regularly deletes profiles without warning, often done when a tutor rises to the next stage of the pyramid and begins earning a higher commission. These deletions are conducted by a "profile review team" at WyzAnt, which only provides very cursory and vague explanations as to why a profile was deleted, and refuses as a matter of policy to discuss the matter at all with a tutor. The criteria used by this team in determining which tutor profiles to delete is considered "proprietary" by the company and is kept secret.

Based on my experience as well as the experiences of other tutors who have had similar experiences with the company, I have come to the conclusion that WyzAnt is very likely exploiting tutors deliberately by misclassifying them as independent contractors and then terminating them without justifiable cause in order to reduce the number of tutors to whom they have to pay out higher amounts of commission. What is particularly offensive is that WyzAnt is conducting this pyramid-like scheme under the guise of an "online education company", branding themselves as a "community" of private tutors providing a "service" to students.

It is my hope that the more tutors and students become aware of this company's practices, and that WyzAnt is held accountable for its actions.

Horrible tutoring place. THIS IS THE ONLY SITE THAT CLOSES YOUR STUDENT ACCOUNT FOR LIFE TIME.

Don't just join with inner fear all the time to this platform.

No careful vetting. You do not know who the instructor even until you join the lesson and say some lie to them to cancel the lesson as the tutor is an etsy pants seller.

Next Wyzant says it's the tutor and your responsibility to resolve this matter when the lesson is not satisfactory.

I strongly believe that no one should do business with Wyzant. While I had a wonderful tutor, Wyzant as a company is horrible! They violate the ADA, customer support is rude and useless. Wyzant doesn t use standard website conventions and best practices; WyzAnt tutoring doesn t seem to understand how terms and conditions work, let alone that a company may want to forbid class action law suits but they cannot prevent a class action lawsuit when they violate federal law.
Be specially wary of Tim the team manager at Wyzant, to whom my situation was escalated. Tim at Wyzant is unprofessional, extremely rude and rather dismissive; moreover I caught him in a number of outright lies for which I have documented evidence.
Understand: I have disabilities, (which I told Wyzant and my tutor at first contact), but I m not stupid. The first time I discovered that the recording of a two-hour lesson (for which I paid more than $110) was missing all but a few minutes, I discussed it with my tutor (a doctor and adjunct professor) who said to contact Wyzant. Lesson recordings is a feature they offer; it s also an accommodation made necessary by my disability and one that must be provided according to the ADA.
The first response from Wyzant support made some weak excuses and offered me $20 credit. For a $110 lesson? When I explained again why the recorded lesson is important, support escalated my issue to Tim the team manager at Wyzant. His response was truly horrid. He extended a $60 credit and said the recording feature was new and they wouldn t refund the money for the missed lesson so I could repeat the lesson with my tutor. Then he gave me a link to some terms and conditions SEPARATE from the site terms and conditions. It isn t even the same t&c as the tiny text link on the recordings page leads to. Illegal. (Once a company has a website visitor s consent to site terms, the user can use the site without fear of more terms and conditions that a) don t require a consent and b) aren t covered in the site terms. Yes, I have read the updated site t&c.)
But THEN I discovered that out of 12 2-hours lessons, Wyzant failed to capture 5.5 hours. Tim the team manager at Wyzant wrote a we re forwarding this to the appropriate people and will get back to you note. That was more than a week ago and Wyzant has not responded to me because Wyzant Tutoring doesn t care about its customers and, I have since learned by talking to friends in higher education, Wyzant doesn t treat its tutors well either.
I m lost $1600+ to Wyzant and have to start over with another tutor because Wyzant doesn t honor its commitments or the laws that govern it.
WyzAnt is a horrible company and Tim the team manager at Wyzant is a terrible customer service representative.
Wyzant gets an F in my gradebook. Tim the team manager at Wyzant should be expelled. People, if you or your loved one has a disability, for your own sake, stay away from Wyzant. And if you and your loved ones have no disabilities, please boycott Wyzant as a way of standing with those of us who do.

Thanks to WyzAnt, I no longer waste time advertising, I sit here and students find me. I logged over 200 hours in Feb!

Will be reporting to the Better Business Bureau. Check

COMPANY CHARGES an exorbitant 10% additional profit , disguised as a service fee, on the actual cost , claiming "This service fee helps us vet all applications and offer services like US based support 7 days a week." This fee is on top of the premium tutoring charge.This is the normal cost of business and just exemplifies a poor business practice.