Wright Property Reviews

Very good agency and very helpful and friendly staff

Dont return calls, not interested in recommending or "selling" alternatives. Basically, if you as a client do all of the leg work, they'll take a commission.

Emailed and phoned to get a valuation on a business and after chasing them was told we don t do that kind of thing because I had arranged other agencies to also value the property. Not very helpful.

Fantastic friendly service, always keep me notified and up to date with my property, couldn't be happier with all the team at Wright Property, especially Tanya, who is always cheery and willing to help.

This is the worst place I have ever had to deal with Rude, Obnoxious, Insulting and never phone back. Wish you all the luck in the world with staff like this who needs enemies.

I have tried to make contact with the commercial department Tim Hickman on a number of occasions, left messages on his mobile, this was for a first contact on a large advertised property. No reply....Extremely poor service, not a company that i have any confidence in attempting to start doing business with. If a person is not available, then leave a message accordingly or divert your mobile to a colleague.

We work closely with the Wright Property, carrying out a range of grounds maintenance services for them. The team are always most helpful and send a good deal of work our way. Invoices are always paid on time, and emails / phone calls are responded to promptly. A great company.

Absolutely disgusting customer service and people skills. Spoke to an agent in the commercial team for all of five seconds before being fobbed off. Seriously needs his attitude moderating. Clearly not qualified to be doing the work they are undertaking in a commercial context. Avoid at all costs is my recommendation. Plenty of much better smaller and larger firms and qualified agents out there.

I have been a tenant at a property managed by Wright property Barnstaple for approximately 3 years. Initially I only had good things to say about them. They did their quarterly checks without fuss and ran a minimal interference approach.

In recent times this minimal approach is nothing short of appalling customer service, to its tenants past and present. There appears to be no communication between members of the Wright property team. When ringing or emailing to speak about an issue or a problem there always seems to be an air of cluelessness with whoever you are speaking to. I have lost count of the times I have heard or read phrases such as "there's no notes on the system" or "this should have been done but it hasn't" or "we have no record of..." Sadly they seem to not act in a professional way when managing tenancies on behalf of a paying landlord. When speaking to them records and dates always seem to be missing or incomplete which does not inspire confidence. Furthermore when they say something will get done, it doesn't and you end up having to constantly chase them.

4 months on from ending my tenancy and I am still receiving calls from tradesman who have been given my number when I no longer live at the property. Their poor service cannot be attributed to C-19 disruptions, it was substandard long before this.

Whilst the people working there have been in no way unpleasant to myself or other tenants, I would actively recommend them because of their poor professionalism, lack of care and poor customer service.