Wolfchase Hyundai Review

The staff is always friendly and kind and the service is great.

Took my suv in for my first service visit. Got my tires rotated but the technician never check the psi in my tires. Not exceptable

The sales person was extremely patient and very through, not pushing and pushing to make a sale.
Lyn took the time to get to know a little bit about is in order to connect better and understand our needs in a vehicle.
Great experience with Wolfchase Hyundai

I didn t think I would ever purchase another Hyundai, after the service I received for my sonata at Hyundai-olive branch. But after visiting wolfchase Hyundai (late Sunday) the salesman Lyn Webb changed my mind quickly. I never felt pressured and every question was answered ...let s just say I am very pleased with my new purchase. Not only did he go over all/every detail asked, once the deal was seal this man was outside washing my car! Thank you Lyn Webb for exceeding my expectations and rebuilding my relationship with Hyundai again!

My first time bringing in my Santa Fe for services proved to be an outstanding experience. The service advisor "Matt Hendricks," was very resourceful, knowlegeable, and treated me with upmost respect. I am giving Wolfchase Hyundai a Five Star rating that proves Hyundai goes beyond reliability and experience.

My husband and I went in knowing which car we wanted to buy, and left knowing the next car we wanted to buy when we're ready to grow our family. We LOVED Wolfchase Hyundai and highly recommend them to anyone looking to buy a car. TJ helped us and he was great! The staff was kind and honest with us about our purchase. We're very happy customers!

Jay Mann was very helpful, honest, and professional.

Sandra was fantastic!!! She made it a breeze purchasing my new Santa Fe!! She s very friendly and doesn t make you feel uncomfortable about any of the process. I enjoyed just chatting with her while we waiting on all the details to be handled.

Izzy and Theresa are awesome! The entire buying experience was relaxed. We were not rushed by tons of salesmen looking to make a buck... which is usually what we get at many MEMPHIS dealerships. We love our Silverado and will be back to purchase an SUV soon!! Thanks to the entire crew for the best car buying experience yet! - The Smith Family

I first brought my car in December 2019 to Matt, the serviced advisor at the time, with the complaint of a dull rattle in the front suspension, when driving over unevenness or potholes. No remedy was found, but I then wanted to get an alignment done. It took 4 visits to finally get it accomplished, since it was found your alignment instruments were faulty. In the process, the air suspension was totally out of norm, which made the car jump sideways going over road problems. That was finally fixed by taking the car to an outside firm for alignment.
What has never been repaired is the original problem of the front end suspension, when driving over a road problem, when the DULL RATTLE occurs, With a tight suspension, there would be a thud, but not successive thuds. To me, it means there might be a problem with front air cylinders. When I brought my car to Matt, I had less then 60 000 miles.

Got me in quick. Communicated with concerning my cars needs. Offers military discount :)

Great group of people! Awesome service! I would recommend this service center every time.

I really appreciated the GREAT SERVICES I was given at Wolfchase Hyundai! U go Syed!!! I purchased a 2010 Camaro LT,sharp as hell, n it was soooooooooo easy it scared me!!! Once I purchased it, I had a TIRE MONITOR LIGHT stuck on n NO HORN!!! No problem,they took the car back and FIXED BOTH PROBLEMS without any BS!!! Thank you JESUS!!! I LOVE THIS PLACE n will send anybody I KNOW looking 4a ride RIGHT 2 WOLFCHASE HYUNDAI!!! Ask 4 "Syed"; he's a GREAT GUY n my book; KUDOS!!!!

The best experience I have ever had in buying a car! Rico was my salesman and made everything so easy, he made sure I got exactly what I wanted. I couldn t be more pleased! So if you are in the market for a car go check them out and ask for Rico Brown!!

Buying a car was a great experience! I was looking at a pre owned Lexus but decided to buy a brand new Hyundai Velostar after I saw it! I absolutely love the new car!! My sales person was Lynn. He was fantastic and made the whole experience so easy! He is also very knowledgeable about all of the cars there not just the new ones. Everyone was great. Rachel was very nice, the sales manager Kennieth was wonderful and Deniece the finance manager was fantastic also! They truly make you feel like you are joining the Hyundai family and not just buying a car! I would highly recommend them!

Jill, Shannon, and Tony were so very helpful and friendly. They made this process easy and quick. Deniese in finance was so warm and welcoming. I felt at home. Thank you all and keep up the great work!!

If you're looking to buy a car, let Shannon be the one to assist you. She's very passionate about her work & what she does. She will go over & beyond to please her customers. The smiles from her customers after she sell them a car just shows how pleased they be with her service.

I Purchase A 2015 Mazda 6 I Grand Touring Fully Loaded last Year in September. Ms Shannon BlackVelvet Was My SalesWoman And She Did A fantastic Job Threw the whole process!!!!

Met me right away when I arrived and were very friendly and helpful. Had my car ready very quickly. Mr. Church was terrific.

They were great. Kept me informed and cleaned the car! Had a great seating area with coffee bar.

The service personnel were so nice friendly and professional. It was a really good experience to have found such a nice dealership away from my home in Florida
Thanks Wolfchase Hyundai!

Our sales consultant was D.R. Martin. He was so personable, professional, and friendly. My fiance and I were in a financial rut and he got us an amazing car BELOW our price range. We are extremely thankful for him and all the staff. On a side note he even stayed 2 hours after they closed to get us in a car that night. Best customer service ive ever received by far!

Mary Beckman at this dealership is wonderful. She helped me with my baby while I was trying to get things taken care of with the car I was purchasing and she wasn't even my sales consultant. But she did work a wonderful deal for my boyfriend the next day. She's a FIVE STAR employee!!! Go see Mary!!!!

I made sure they had my number, so they wouldn't call my husband at work, but they did. When I returned to pick up my car, the paperwork was not complete so I couldn't check out. After locating the paperwork, no one could tell me where my car was. I had to wait for a young lady (who's job is was not) to locate my car. It seems there's always something, each time I have my car serviced.

Decent service but very disappointed my car was not detailed as I was told. After spending hundreds of dollars and waiting hours, I was really looking forward to that perk.

Always a good experience with their service department. In and out with expected wait times. Have known Joanne for ears, glad she is on the team!

Joe helped us to the fullest to get what we wanted at the price point we wanted in a timely manner.

I have purchased two vehicles from this dealership in the past you would think they would work a little harder to make a repeat customer happy. Was looking for a jeep also wanted some larger tires and rims added with a lift kit....willing to pay the extra price but they were not interested in doing this the way I wanted. I feel like they would rather flip a car as quickly as they can to make a buck...... but return customers are hard to find and they just lost one. In the end it worked out for me anyway found the perfect jeep for me at a different dealership with tons of options.

Jill and Hayden were very responsive and helpful. We were able to do everything over the phone and they delivered my Palisade to my home in AR. Price was great and service was great. I highly recommend Wolfchase Hyaundai!

When we arrived we were greeted by Ms.Webb, who made us feel welcomed. I didnt feel like I was pressured to purchase anything, but was informed about possible deals I could receive. Also, when the deal was done it was below what was expected. I lefted very pleased, going to suggest Ms. Webb to friends and family.

The salesman and staff at Wolfchase Hyundai went above and beyond to make my car buying experience the best experience I have ever had..

As usual she is a pure delight and extreme professional! I hope you all realize what a gem you have with her!! Best service with Joanne since the day we bought our cars!

Personable, thorough, and overall a great experience! Highly recommended!

I had a good experience here on 4 occasions. Most recently, the sales associate Shannon Bland helped me find a replacement for my Jeep Wrangler. She did a great job of helping us look at different options, but never pressured the sale; it was a really enjoyable experience, so far as car-buying can be. We will return here for future car needs.

As always, a very pleasant experience. First with Kat and now with JoAnne!

I can in to repair a recall part. While I was here Mr. Church told me about other recommended services as well as completed a point inspection letting me know what my vehicle needed. He was able to answer all my questions and get all my needed repairs done the same day. 5/5 for convenience and customer service!

Great service and great people. Fantastic communication as they keep you in the loop with text massaging. Starbuck cofee machine is a definite plus.

But the most services are expensive. They might suggest services you really don't need. For example, I changed my vipers yesterday, didn't even use them because it was not raining. They suggested to replace those today, means they really haven't check those. Just to be sure I tested them and they are working just fine. So think twice when they suggest a service.

Jay Mann in the service department is AWESOME! My brand new car had a major issue and he was very helpful when I was stressed out, answered all of my questions and made me feel at ease. I would highly recommend Jay.

The Service team is friendly and keeps you informed of whats going on your vehicle. MRS. JOANNE is always helpful and very friendly and lets you know when your car is ready

Stopped here to sell our vehicle. A Toyota Tundra. We were filling out the paperwork for transfer. Woman helping us told us we would receive a check that day. After everything was completed. She informed us that we wouldn't receive a check that day. I walked into the Sales Managers office. I had him sign paperwork saying that we would be paid Monday. 4/24/2017. They still have not paid us. They have our truck and title. I called Hyundai corporate to report the incident. The best most honest service, was the self serve coffee machine.

They offer great deals and Hyundai is a very nice dependable vehicle at a reasonable price

Good variety of vehicles and prices but the staff virtually ignored us while we were looking (which could be a good or bad thing).

Friendly service advisors. Good same day service. I bought my 2017 Elantra here and I'll always have it serviced here.

I love the environment! And Shannon is a EXCELLENT SALESPERSON!! I have recommended all my friends to her. She's so sweet and dedicated to her job and I love it

Deniece Senter ,an amazing woman and very professional and knows her stuff!

Bought my first car here!! So glad I chose Wolfchase Hyundai! The staff are amazing. They answered every question I had. Best customer service I ve ever had. TJ Jones is the man to go to.

We had an awesome experience while getting out Hyundai Tucson with Mr. Wilder. He was very knowledgeable and helpful. he set my bluelink up for me and showed me how to operate all the features on the Tucson. I will definitely recommend him to friends and family and go back when I need another.

Working with Jay Mann at Wolfchase Hyundai was phenomenon he was very helpful with quick feedback on the issue with my vehicle. Jay made the process easy due to his honesty and frequent updates on the steps to resolve the issue. Overall I had a great experience working with him.

Matt was great from start to finish. Everyone at Hyundai made the entire process very easy, and was extremely knowledgeable. They are great at explaining the process and details without sounding condescending, like I've found with some dealerships. I would definitely recommend them, 100%.

Friendly, polite and knowledgeable. Joe was quick to answer questions and made car-buying a memorable experience.

The dealership was clean free coffee and comfortable chairs.

I recently purchased a new vehicle from wolfchase Hyundai. Tj and Mark were very helpful with the car buying process. Had to bring my car back for a minor detailed and they took care of it without any hesitation. Will definitely recommend them to anyone looking for a new or used car.

When I showed up looking for a new car, my salesman Sayed intuitively understood what I was looking for, and first presented me with the exact car I would have chosen myself, a 2018 black Sonata. I absolutely love it! it is perfect for the real estate development and real estate sales that I work in, and is extremely spacious and comfortable, not to mention very beautiful. I highly recommend Wolfchase Hyundai, they are excellent in every category.

I had a great experience at Wolfchase Hyundai! This was my first time buying a new car and Russell did a great job walking me through it! He got me exactly what I needed and was very professional and helpful! I was extremely impressed and I am very happy with my car! Russell is the most respectful car salesman s I have boughten a car from!

***Update***

Apologies. I meant to rate Wolfchase 5 stars, not 4.

Best Hyundai dealer I've ever been to. People are awesome and honest. Thanks to places like them my 13 VT is at 112K and still running like the day I bought it.

I was told by a Wolfchase Hyundai representatve that I should call Gossett Hyundai on Covington pike to get my best car deal done. Thanks for the advise!

Well wasnt planning on all the work had to be done..but always hv confidence! And she purred after! And doung the like 30pt under hood inspection was awesome..I truly though yhey forgot til I went on trip..and ckd all..and everything was topped off..thanks guys!! And wonderful lady that kept me updated constantly..got me ride hm..since part had to be fedex..then got me ride bk!! To get car..never had that before..and for single woman..it was great!

My salesperson Shannon was AWESOME!! My son was on his way to college and needed his own car. She took the time to find my son his first car that was within our budget and ran great!! Not only did she sale us a great car at an excellent price (complete with a CarFax report) she gave my son some excellent advice about his college courses, study habits, and living on campus!! She was truly a blessing and I thank God that we found her!! I can definitely say my next car will be coming from Wolfchase Hyundai because I trust them!! Thanks Shannon!!

I had a wonderful experience purchasing my car. The entire staff was available to assist me and make me fill comfortable during my visit. Kudos to Hyundai Dealership

Well pleased, as usual with both service and friendliness

Great customer service by Joe and Rico. Thanks so much for the new car and no pressure buy. Will be back for my new car needs

An excellent experience. This was my first time car buying and I was warned by other people about how pushy both salesman and finance people would be. This was not the case! My salesman Joe was knowledgeable, nice, patient, and made sure I got a good deal. The finance manager Denise was helpful and worked with me patiently to get the right payments. Not to mention the Tucson is amazing!

They have a wonderful team with top notch customer service!! This is my second Hyundai from them. I can honestly say that from the beginning of time, Ms. Joanne has always been the most kind, accommodating, and compassionate service advisor that I have ever met! Her customer service is outstanding! She always has a smile on her face and is the same every time whether I call her or physically come in. She is very helpful, wise, and she gives great advice on how to keep your Hyundai running well. She goes above and beyond to ensure that your Hyundai gets the best care possible. If I ever change cars I think I still would take my vehicle to that Hyundai location just because of her.... she is truly the best!!

I had the pleasure of dealing with Eric Castiglia when I purchased my Hyundai Santa Fe. He was extremely knowledgeable and helpful, polite and respectful, and seemed to be honest and principled. I felt no pressure to buy my car, but when I did, it was a smooth and effortless process. Everyone there at Wolfchase worked as a team, and I am happy to be a customer.

The service and selection was great. Our sales consultant Rico was very knowledgeable and helpful with the whole experience.

This place is the most friendly and caring dealership ever!!!! Highly recommend it!! And a big shout out to TONY AND LOGAN y all are awesome!!!!!

I had the privilege of purchasing a car from Wolfchase Hyundai. My loan consultant, Tyler Reed, was the absolute best. After arriving, he got right down to business and made my car purchasing experience the best ever! He was not like the "average salesperson" who is only interested in making a sale. He was determined to make sure I got everything I needed, at the best prices. He not only got me approved, but on the road in just a couple of hours. Tyler also gave solid advice on things I should do to improve my credit in the future. It was an outstanding experience and I would recommend anyone to him. When you go in, go to the Loan Center and ask for Tyler. He will do his absolute best to get you what you need! Thank you Tyler!!!

Great service. Matt was very helpful. I highly recommend this dealership

If you're looking for the Red Carpet, VIP experience definitely go to Wolfchase Hyundai and I highly recommend Shannon Bland as your sales agent!! She made my car buying experience absolutely wonderful. I was so impressed with the service quality of the entire Wolfchase Hyundai staff, I purchased 2 cars! I purchased my first car there and the level of professionalism they displayed brought me back to purchase 2 more cars! I am so pleased with my car purchases, that I definitely plan on returning to purchase my daughter her first car!

They tried to double charge us; we had to go back up there to get the extra fees taken off. When they charged the second time, they charged more than what was listed on the window sticker for what was included. We were looking at the car we knew we wanted, but they wouldn't let us keep looking at it and only let us look at two other cars(one that was no better than the car we were trying to upgrade from and the other was one they had used as a loaner car so it already had almost 5,000 miles on it but it had enough power to be practical for driving in stop and go). Feeling obligated to get the loaner, since it was made to seem like the only option, we ended up with that. It was asked if they would take the wolfchase sticker off, but instead of using a pressure washer or a heat gun, they used a razor blade, taking chunks out of the paint. They did have the entire trunk repainted, covered by the department that ruined it. They had the car for 3-4 days and gave us a brand new car to use as a loaner until ours was fixed. The car had about 9 miles and was the exact car we initially were trying to get, but it seemed the salesman wouldn't let us get(whenever we'd try to go to it she would bring us back to one of the other two). It was kind of like a punch to the face. The one we got was bigger and a tad harder to drive because of that, and the middle console in the back that pulled down to reveal cupholders was nasty (we hadn't checked it till after we got it back) and the car had probably around 300-500 more miles on it when we got it back(We called, but they wouldn't get back to us about these mystery miles, letting it go to voicemail.). It is too late to back out, since the papers were signed at the beginning of the process after the car was introduced, but this is definitely the last car will will be getting from this dealership. Hyundais are reliable cars and rather nice, but we shall be going to Gosset from now on for Hyundais. This dealership used to be great.

I believe Wolfchase Hyundai is a great place to buy a new, or used car. I just purchased a new Sonata and I was very happy with all of the staff who helped. Joe Wilder sold me my last Hyundai and I came back to him for this one too; he is truly great to work with. His management and sales support staff are also great, making me feel I was given straight talk throughout the process. I was very pleased with their process and will look to buy from them again. I fully recommend Wolfchase Hyundai for your next car.

I came to this place and was blessed to work with Lynn Webb. He taught us alot about our finances. We bought a new Elantra. We used the rebate as our down payment

Jim is wonderful he takes very good care of our service need

I ve had nothing but the best experience with Wolfchase Hyundai

This was my first time buying a car and I feel taken advantage of.

Excellent service and a great Sales Consultant
ERIC CASTIGLIA. Best experience I have ever had when buying a new vehicle

Very nice. Eric was great to deal with. Very knowledgeable of their cars.

Joanne was very kind and attentive.
She helped me thru the process of getting a new motor.
I appreciate all she did.
She always has a smile on her face.
She is professional and knowledgeable.

Bought a used 2015 Tahoe. Few months go by starts driving a bit strange, and it s oil change time so I take it to my guy, my mechanic I ve known awhile asks who else has been under the hood. I tell him, since I ve owned it none. He said that part of the engine was clean, and appeared to have been doctored. That a spark plug blew and the piston was striking the cylinder. It looked like it was bandaged up previously. When i called Wolfchase they smiled, and told me it was all my fault that I saw and test drove the vehicle. I guess I ll become a certified mechanic before I buy my next one? Look out guys. They re playing a dirty game.

Perfect! Handled service call very professionally and efficiently!!

Kat was amazing. I came and she got me in and out in a flash. Thanks so much for service that was second to none.